DHL and My Ibanez

[Dai Capp]

Just had my new Ibanez delivered, got all excited as I opened it as you do and lo and behold some DHL git has managed to snap the headstock.

I have photo's of it leaving the seller in one piece so I know it's not his fault and he wrapped it really well so they've gone to a lot of trouble to bust it...

I know it's really the sellers problem, but what a bind - he's got to claim on DHL insurance etc which will not only take forever and a day but isn't likely to pay out. I'm thinking it will be cheaper and quicker if I get a headstock repair done and the seller pays for it.

Anyone had a headstock repair done - are they as strong as new, is there a difference in playability, intonation etc and of course if you've shelled out your hard earned, roughly how much can I expect it to be...






Cheers

DC

ETA the pics

Edited by Dai Capp on Wednesday 28th January 17:39

[timbob]

Dai Capp said:

Just had my new Ibanez delivered, got all excited as I opened it as you do and lo and behold some DHL git has managed to snap the headstock.

I have photo's of it leaving the seller in one piece so I know it's not his fault and he wrapped it really well so they've gone to a lot of trouble to bust it...

I know it's really the sellers problem, but what a bind - he's got to claim on DHL insurance etc which will not only take forever and a day but isn't likely to pay out. I'm thinking it will be cheaper and quicker if I get a headstock repair done and the seller pays for it.

Anyone had a headstock repair done - are they as strong as new, is there a difference in playability, intonation etc and of course if you've shelled out your hard earned, roughly how much can I expect it to be...]

I'm not a guitar expert, but that looks knackered, new neck time. Incidentaly - why should the seller pay for it? Surely it's up to either you or him to claim on DHL's insurance?

[satchbot]

If it's a bolt on then will need a new neck. The seller will need to claim through DHL. Incidentally - they're not called Drop it Hide it Lose it for nothing.

[Hanslow]

Repairable. A properly glued and repaired break can be as strong, if not stronger, than the natural wood it started from.

[Dai Capp]

timbob said:

Dai Capp said:

Just had my new Ibanez delivered, got all excited as I opened it as you do and lo and behold some DHL git has managed to snap the headstock.

I have photo's of it leaving the seller in one piece so I know it's not his fault and he wrapped it really well so they've gone to a lot of trouble to bust it...

I know it's really the sellers problem, but what a bind - he's got to claim on DHL insurance etc which will not only take forever and a day but isn't likely to pay out. I'm thinking it will be cheaper and quicker if I get a headstock repair done and the seller pays for it.

Anyone had a headstock repair done - are they as strong as new, is there a difference in playability, intonation etc and of course if you've shelled out your hard earned, roughly how much can I expect it to be...]

I'm not a guitar expert, but that looks knackered, new neck time. Incidentaly - why should the seller pay for it? Surely it's up to either you or him to claim on DHL's insurance?

Sorry - that's what I meant - he claims via DHL which should get the cost covered to repair. If it's a new neck then I doubt DHL insurance will cover it as I think he only insured it for £100...

Cheers

DC

[bigbadbikercats]

Dai Capp said:

Anyone had a headstock repair done - are they as strong as new, is there a difference in playability, intonation etc and of course if you've shelled out your hard earned, roughly how much can I expect it to be...

Not had one done myself but I have owned a guitar which had...

Many years ago Rosetti, the then Gibson importer based in Braintree where I live, released a batch of guitars which had been damaged in transit and subsequently repaired (by Robbie Gladwell I believe) through a couple of local shops at very, very, very silly prices. I picked up a Firebird which had suffered a headstock break, there were no problems with playability, no issues with intonation, everything stayed pefectly stable over the 5 years I owned the guitar[1] and (unless you knew the break was there) you had to look very closely to spot the repair. Rosetti backed the repair with a transferable lifetime warranty (in the form of a letter signed by the MD stating that in the event of any problems related to the repair they'd either fix or replace the guitar at no cost to the owner) so clearly they had confidence. Bottom line is that as long as I knew I was buying a repaired instrument and I knew the job had been done right by someone with a reputation I wouldn't let it put me off but I would expect to see a decent chunk knocked off the price.

In your position I think I'd be looking to get a report from a reputable luthier/tech stating whether it's truly repairable, what it would cost, and what the effect on the value of the instrument would be and then (assuming it's not a total loss, which seems unlikely with a bolt-on) pass a copy to the seller to try to get a settlement out of the insurers.

[1] And yes, I do regret parting with it even though it did finance what's turned out to be an absolute peach of a Japanese Strat...

--
JG

[paulmurr]

Easiest thing would be to change the neck I'd have thought?

[Malam]

Which RG is it? I have a few spare RG necks.

[Dai Capp]

Malam said:

Which RG is it? I have a few spare RG necks.

Hi there

It's a 370DX which I think is a wizard 3 neck.

Got quotes to repair and refinish but it may be cheaper and better to get a new neck and have someone fit it. I could fit it myself but then it would be like playing a floorboard strung with fishing line!

Cheers

DC

[nonplussed]

Dai Capp said:

I could fit it myself but then it would be like playing a floorboard strung with fishing line!DC

Eh? Fitting it is as simple as unscrewing the bust one, screwing the new one in, and then perhaps adjust trh truss rod a bit. Get it fitted by all means, but it's really pretty simple. Good luck, nasty hit that's taken by the looks of it!

[Dai Capp]

nonplussed said:

Dai Capp said:

I could fit it myself but then it would be like playing a floorboard strung with fishing line!DC

Eh? Fitting it is as simple as unscrewing the bust one, screwing the new one in, and then perhaps adjust trh truss rod a bit. Get it fitted by all means, but it's really pretty simple. Good luck, nasty hit that's taken by the looks of it!

I admire your optimism but you're talking to the guy who knocked two rooms into one and got the highest ceiling in Derby

All joking aside I really am cack handed and yes I reckon it did take a special effort to bust it that bad...

Cheers

DC

[audidoody]

This guy did a top job repairing a Gibson ES335 headstock that broke on me:

http://homepage.ntlworld.com/julian.mullen/