Cost / quality of meals out, chain restaurants

Cost / quality of meals out, chain restaurants

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M4cruiser

Original Poster:

4,233 posts

160 months

Tuesday 26th December 2023
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After two recent poor experiences, had to raise this in a post.

Just back from a meal in a well-known Italian place that rhymes with Busy, and what an awful experience. Nearly £20 for a small plate of tepid, tasteless ravioli and a soft drink .... I could have done better myself with a Heinz tin and a carton of Tropicana from Sainsbury's for £4 total.

Yes I did make a quiet complaint to the waitress, she said she'd pass it on, but nothing changed. Except of course I didn't want to order anything else, and so we departed, for a leisurely stroll along the docks (no cruise ships in today).

Not long ago I had a similar experience in a similar place - again about £20 for a small bowl of lukewarm noodles and a soft drink.

Rant over, unless you have had similar?
furious

Lefty

17,139 posts

212 months

Tuesday 26th December 2023
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They’re all pretty st tbh but at least consistent and predictable.

There’s a little Italian restaurant/cafe I know where it’s still £20/head for three courses but no choices. £10 for a bottle of either red or white wine (again, no choice other than red or white) and it’s fabulous. Always.

wyson

2,968 posts

114 months

Tuesday 26th December 2023
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Mid market chain restaurants are universally dire. They basically assemble ready meals onto plates. Everything is centrally cooked and packaged. To make sure everything is stable during transportation and the days between when they are cooked and served, the food is pumped with emulsifiers, preservatives and stabilisers. Won’t ever eat in them unless there is no other choice.

Edited by wyson on Tuesday 26th December 22:20

Ziplobb

1,417 posts

294 months

Tuesday 26th December 2023
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I simply dont understand dining in a chain. Pretty much anywhere you go now in this country has superb local independant eateries

Silvanus

6,468 posts

33 months

Tuesday 26th December 2023
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Lefty said:
They’re all pretty st tbh but at least consistent and predictable.

There’s a little Italian restaurant/cafe I know where it’s still £20/head for three courses but no choices. £10 for a bottle of either red or white wine (again, no choice other than red or white) and it’s fabulous. Always.
'Predictably st', there's a marketing tagline

Kuwahara

1,134 posts

28 months

Tuesday 26th December 2023
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Had a similar experience on Christmas Eve when we always go to the same restaurant as bit of a tradition.

Been there a couple of times this year and thought that the quality had definitely dropped but maybe they would up their game for this time of year…no luck..

1 boiled potato, 1 roast, 1 parsnip, and 1 sprout , and to add insult to injury at almost half way through they brought over a single chipolata as they had forgotten it previously…clap

Edited by Kuwahara on Tuesday 26th December 23:33

dimots

3,240 posts

100 months

Tuesday 26th December 2023
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Wagamama, Pizza Express, Wahaca, Spoons. I’ll eat at any of those any time.

2 GKC

2,091 posts

115 months

Tuesday 26th December 2023
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Ziplobb said:
I simply dont understand dining in a chain. Pretty much anywhere you go now in this country has superb local independant eateries
How ghastly for you to think about eating in a chain.

bennno

13,065 posts

279 months

Tuesday 26th December 2023
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For balance we live in a part of the county where there are few chain establishments.

Quality of food and service varies very widely, from exceptional to really, really bad as a result. Price is little indicator.

At least with a chain 99% of the time it’ll be open when it should be and they’ll have what’s on the menu and be ‘ok’

soad

33,578 posts

186 months

Tuesday 26th December 2023
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I quite enjoyed Nando’s, tbh. Wouldn’t go to Zizzi/Five Guys etc by choice.

Puzzles

2,588 posts

121 months

Tuesday 26th December 2023
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“Busy”, “task”, “fella” they all seem to charge £15-£20 for a main and it’s really bland uninspiring food. I wouldn’t mind so much if it was half the price.

We don’t go unless we have no other choice

Jazoli

9,245 posts

260 months

Tuesday 26th December 2023
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dimots said:
Wagamama, Pizza Express, Wahaca, Spoons. I’ll eat at any of those any time.
Me too, plus Nando's, think PE is probably the most consistent.

craigjm

18,640 posts

210 months

Wednesday 27th December 2023
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Rising food prices has hit the chain restaurant sector hard and you can see this in reducing quality and portion size. To the vast majority of the population they don’t care though they just want a meal out. You can make any chain restaurant food better at home and there are independents that will do it better sure but that’s missing the point of a chain restaurant.


wyson

2,968 posts

114 months

Wednesday 27th December 2023
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Wagamama used to be delicious at the start, still remember queuing for a seat on the bench at one of the originals in Central London. It went downhill when it was sold to a private equity group, and IMO became inedible once sold to the Restaurant Group. Honestly is a travesty to Japanese food, in a way the original wasn’t.

The founder Alan Yau is a bit annoying. His modus operandi is to start a concept that is really delicious, expand to 3 or 4 sites, prove it has chain potential then sell out the concept to some sort of group, who then centralise the kitchen and cheapen the hell out of everything. Everytime I eat at one of his new places, I just think, any day now, this will turn to st.

Edited by wyson on Wednesday 27th December 00:08

Chris Type R

8,191 posts

259 months

Wednesday 27th December 2023
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We'll go to the chain that rhymes with Jezzos. My 12 year old daughter enjoys it, it's fairly straight-forward food and generally the food quality & service level is consistent.

We'll only go there when they're accepting Tastecard however - I feel that the prices are geared towards most diners having some form of discount/voucher to reduce the prices to an acceptable level.

craigjm

18,640 posts

210 months

Wednesday 27th December 2023
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What pisses me off the most about the chains is how they are now exploiting the food delivery apps. Take zizzi for instance, you may think “I don’t want to eat there” but you’re browsing on just eat and see an Italian restaurant called Coco di Mama…. Catches you off guard and you order for what looks like a nice Italian place….. you get food from Zizzi. This is clear misrepresentation and needs to stop

Mobile Chicane

21,396 posts

222 months

Wednesday 27th December 2023
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Ziplobb said:
I simply dont understand dining in a chain. Pretty much anywhere you go now in this country has superb local independant eateries
The reasons for eating in a chain restaurant are brand standards, and hygiene.

Fridge / food delivery temperatures religiously monitored and signed off after every shift. Use by dates religiously monitored. Allergen controls properly understood and maintained. Kitchen equipment properly sanitised. The kitchen itself rigorously cleaned.

Having had first hand experience all all levels, I will only eat in chain restaurants or Michelin star. Nothing in between.



Olivera

7,812 posts

249 months

Wednesday 27th December 2023
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wyson said:
Wagamama used to be delicious at the start, still remember queuing for a seat on the bench at one of the originals in Central London. It went downhill when it was sold to a private equity group, and IMO became inedible once sold to the Restaurant Group. Honestly is a travesty to Japanese food, in a way the original wasn’t.
Inedible? I still find Wagamama by far the best fast food chain restaurant, albeit some ingredients are cooked off site.

Mobile Chicane

21,396 posts

222 months

Wednesday 27th December 2023
quotequote all
Olivera said:
wyson said:
Wagamama used to be delicious at the start, still remember queuing for a seat on the bench at one of the originals in Central London. It went downhill when it was sold to a private equity group, and IMO became inedible once sold to the Restaurant Group. Honestly is a travesty to Japanese food, in a way the original wasn’t.
Inedible? I still find Wagamama by far the best fast food chain restaurant, albeit some ingredients are cooked off site.
90%+ of ingredients will be cooked / prepped off-site.

Pasta / noodles - any chain anywhere this will be delivered pre-cooked and frozen. Likewise the sauce(s). Ready for the attentions of Chef Mike.

Pizza - dough will be delivered frozen, likewise sauces and toppings.

Desserts - all will be delivered frozen from Brakes or some such and defrosted for service.

All the 'Chef' needs to do in any of these places is be in control of the frozen store and microwave. Not necessarily a bad thing.

Olivera

7,812 posts

249 months

Wednesday 27th December 2023
quotequote all
Ziplobb said:
I simply dont understand dining in a chain. Pretty much anywhere you go now in this country has superb local independant eateries
In my experience if we are talking about lowish price (on a par with chains) independent restaurants, I would say on average they might actually be *worse* than the chains. Yes there will be the odd independent gem that breaks this trend, and those should be sought out, but most are st. They don't have the economies of scale of a chain, so it will be the cheapest ingredients and cuts of everything. The budget really needs to be upped to find independent restaurants of a consistently good quality.