Seiko Sportura Broken.
Discussion
Hi all
My Seiko Sportura has broken! The large second hand (stop watch) has fallen off inside and is now rattling around inside. I have had the watch for about 2 years and the box has gone missing with the receipt inside. I've phoned the Seiko service centre and they stated the watch has a 2 year warranty and told me to send it in and they would take a look. I can guarantee they will want to charge me for fixing it once I've sent it in. This is going to really boil my piss as the watch isn't that old and was over £500+ when I brought it.
Does any one have any experience with Seiko and there service centre and do you think they will cover the second hand falling off?
My Seiko Sportura has broken! The large second hand (stop watch) has fallen off inside and is now rattling around inside. I have had the watch for about 2 years and the box has gone missing with the receipt inside. I've phoned the Seiko service centre and they stated the watch has a 2 year warranty and told me to send it in and they would take a look. I can guarantee they will want to charge me for fixing it once I've sent it in. This is going to really boil my piss as the watch isn't that old and was over £500+ when I brought it.
Does any one have any experience with Seiko and there service centre and do you think they will cover the second hand falling off?
Is it under or over two years that you've had the watch? Surely you can find via the internet banking the copy of the relevant statement when you bought it or demand it from the credit card company as proof of purchase. If under two years, so good, if not tough. I wore seikos from 1967 up to the mid 80's and never had a problem though.
TVR Tommy said:
Does any one have any experience with Seiko and there service centre and do you think they will cover the second hand falling off?
Yes, my stepson has a Seiko Monster I bought him a few months back.After Tom had had it for about a month, it started gaining an awful lot of time....like an hour in 8 hours. Something clearly wasn't right with it.
I sent it to them and got given a login to their website to track my order, as it were. It came back in about 6 working days perfect. They also wrote to me and emailed me to let me know the watch was on its way back.
No issues with them at all.
They will fix it, but if its outside of two years, they will probably charge you unless they are feeling very accommodating though. If it goes back to japan, it can be quite a slow process too (but if its a current uk model it probably wont).
They shipped, fixed, and returned my friend's dads' 1961 automatic Seiko in Japan in 4 weeks which i thought was quite good!
They shipped, fixed, and returned my friend's dads' 1961 automatic Seiko in Japan in 4 weeks which i thought was quite good!
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