Great Service

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Discussion

matc

Original Poster:

4,720 posts

214 months

Friday 27th July 2007
quotequote all
Went into my local Maplin & Webb yesterday to find out about a leather strap for my Omega Seamaster as I have not been able to get the standard strap to fit comfortably; too small with a link removed too large with it in!! Anyway the chap called Omega to get a price for me and found out it was actually rubber with white stitching and cost a massive £270!!

He asked why I wanted to change the strap, I told him I couldn't get it comfortable and he suggested a half sized link; something the shop I bought it from told me didn't exist!! He took my watch into the workshop, gave me a half link he had ordered for his own watch and fitted it for nothing for me!! I was very suprised with this level of service and thanked him profusely. After I left the shop I noticed they had also polished the scratches off of the clasp of my strap!!

Fantasti service and I will definately be using them for any purchases in the future!!

Mat