Should have sent it to a proper repairer....

Should have sent it to a proper repairer....

Author
Discussion

ewolg

Original Poster:

1,706 posts

291 months

Tag Heuer Formula 1 Calibre 16, perpetual....

  • ********************
Hi its Derek watchman sorry I m a bit laid up can I help

Hi
Yes you have my TAG I dropped off last week. I'm off on the 12th on holiday & hope I can get it back for then?
Regards
Geoff

With the sticky buttons?
Yes!

Losing time and not winding as it should be
OK, keeping good time now and winding okay just sorting sticky buttons be couple more days

Ok great, thanks. Message me here when done👍👍

OK will do

Hi Derek, just wondering if the watch may be ready? I’m off on Wednesday so be keen to have it back so I can take it on holiday. If you can let me know as soon as possible, I can come and pick it up many thanks, Geoff.

Just having issues with the buttons I ll have another go today

If you would, thanks👍

Derek
Can you give me an update please, have one day to go!
Cheers
Geoff

Yes it still keeps sticking in and can't find why!! I ll have another look this morning
Ok, shall I give you a call after lunch / 3pm?

Yes please

Right, all the mechanism inside is all gunged up and spring is gone..about 35.00 to fix plus what's been done so far

Ok thanks and please go ahead👍

Oh okay, it's ticking still lol..thought you wanted it to wear lol

🤔😂 as long as it’s waterproof as i’ll be snorkelling 👍

Ah then no as I need to put it on my tester before I can guarantee that...OK when are you back..won't take long once I have parts

I know I m a pain and you are on holiday I wondered if I could get the 35.00 off you for the bits I need..bit short of cash this month..account is Derek Witts 2433**** and 77****..if you can't do it no worries..hope your somewhere warm lol

Ok, just at the airport so will try before boarding. 77** is the sort code?

Yes mate no worries cheers for that all be done by the time you return
Ok👍

Just sent it, let me know when you have it👍

Just come in cheers

Ok, catch when I’m back👍

Have a good holiday lol
Derek

Back from hols now, let me know when convenient to collect the watch,
Cheers
Geoff

Okay got norovirus from the hospital, so later in the week?

Ok will text you on thurs👍

Brilliant

Morning!
What time / place is ok to collect it today?
I have to go down to Hythe at 1pm so can I collect then?

Derek please respond.

Sorry just seen this I m just having a few more tests done..last lot till my op..back in tomorrow after 2?

Right ok, I’ll call you then.

OK no worries..

Still here out later so tomorrow from 11 till 1?

Right ok, I’ll call you then.

Just checking it this morning still sticking occasionally, I ll oil it as its a new spring, pop in Monday if you can..I ll sort it over the weekend..

I need it today. I can come down at 11am, which place, home or workshop?
Please reply

Hmmm
Can’t change the time now, bezel pulls out but big hand doesn’t move🤔
The big hand has now come off😟

Derek, please order the correct hand & let me know asap it’s in. I sincerely hope you can get it all functioning correctly as it’s in a worse state than when I gave it to you!
I’d like a reply please, as you can understand I’m (& especially my other half) is pretty upset at the state of the watch.

Ok i ordered the new hands yesterday..be here Tuesday morning so drop it in then and yes it ll be pefect..the second hand holds it all in place and of course thats not on.....
They're the radium ones as promised
Ok I’ll call you Tues am. I’m helping someone move from midday so will see where I am later.

OK no worries

I’m having to help this friend move. Have the parts arrived?
If so I can bring it down tomorrow.

Yes they are here..go carefully don't do yourself an injury lol

Ok, I’ll call tomorrow am👍

Brilliant

I can bring it down at around 11 as wife has car beforehand. Can I have a receipt this time & a look at the hands too. Workshop or house?

Yes no problem..probably house be better
Ok, see you around 11👍

Be with you in 10 minutes just walking down instead of coming for the car

OK no worries

How’s progress?

OK the reason wind wasn't engaging is the click spring had shifted, had to take whole watch to bits and they are a nightmare to fit as they are so small!!

Okay, so that means what exactly?

Oh just that I m getting there sorry, trying to get it to click..be ready late tomorrow or Saturday morning at the latest..

Okay, if you just keep me posted, then let me know when to pick it up, thanks.

OK no problem

I was down in hythe earlier tried to call you but no reply. Let me know how it’s going later, please.

OK will do, I do art class today..

So tomorrow then!

Only the morning..
After 11am is ok for me
I m having lunch then will start on it again..it keeps popping out again

Ok
I ll message you later
👍

Hi its derek sorry phone is playing up cant answer calls

Text is fine

You okay?
What was i doing for you?

My TAG!!!

Yes ok what was up with it ? Sorry i cant see too well had an eye op.

What name is it?

It’s Geoff & I’ve just had my cataract done.
You need to look up this thread. 🤔

Pick up Monday morning about 10.30. I m taking it over to my mate his eyes are better than mine

Ok, hope he can help🤞🤞👍

Right what has happened that I didn't see was part of it had broken..we ve got a new bit coming this morning so will fit it, put it on the timing machine and pressure test it, I ll message you as soon as its ready

Not sure how anything broke as all it was in for was losing time & a sticky button! I’m back in after 3.30pm so ok after then.

It's easily done it's only sprung steel...I ll message you

Ok👍
Ready now?
I’m down in Hythe at 12.30 if I can pick up then?

Bit has only just arrived!! Be first thing tomorrow morning anytime after 10am

The new bit was coming yesterday I thought? As it’s now arrived can you fit it now for me to collect this pm please.

It was and it's thrown us out, it ll be ready for pickup at 10am as we still have to run the tests and I won't let it go till I know its fine..

Ok will pick up then.

No worries I can give you a warranty then
Ok👍

We ve got minor issues, going to take a little longer than we thought, I ll message you when its ready, it will be today sometime....

🤔👍

Progress update please?

Sorry the kick spring went again and we are trying to find out why..it s perfect so no reason to go..bear with us, we will solve it..

As from tomorrow I’m away till Sun pm. I’d like it before I go away (again)….

It's the tiny little spring middle left
Yes we ll sort it before then

Good, I’ll collect on Mon come what may.

Okay no worries..
It's very frustrating

Yes

Can you do me a big favour and pick it up tomorrow about lunchtime, we found the problem and fixing it today, then will test it overnight
Hope you had a good holiday

Yes but maybe mid afternoon. Do not disappoint me.

We ve found the problem, the button that was sticky as we ve been pressing it hard to make it work it's knocked a jewel out. Consequently one of the cogs isn't running true...we re doing it now but will take awhile as its bloody fiddly!!
Consequently watch will be ready tomorrow after 1pm

This is the last time I’m waiting.

It's more or less done now thank god

Good
2pm I’ll come to collect.

It's still got problems we can't keep the jewel in place..
We are nearly there thank god

Ready to collect?

Late afternoon..I ll message you, just putting the last of it back together

I sincerely hope so

Ready? I need it today

Not yet no

When?

Not much longer now

You promised today, I have no idea what the issue is now but by God you are trying my patience.

Ready?

The problem we re having is that winder again the spring has popped out again and we can't find why...its a head scratcher...John is still working on it so I ll keep you updated, everything else is done...if its not done by 3pm tomorrow I ll return it and I ll give you a number for my friend who works for tag and I will pay for whatever it needs doing

🤔🤞

He's just messaged me its a tiny little screw that the thread had got gunged up..allelujah
Be ready for 3 tomorrow now thank the lord

John has just messaged me could he possibly have another 24 hours as he's nearly there but doesn't want to rush it..he ll drop it to me around 11am so anytime after that then this long road will come to an end!! With a good working watch@! 🥳🥳

Ok👍

You're a star

He's planning to get here about 4.30, it s going okay and he's just fitting a new screw and then that's it, he's done the pressure test on the case so will leave it running when he's done so should be all sorted for you at long last

No good. You said 11am. I won’t be here at 4.30.

Okay so when? I can meet you anytime after he's here..if he's early I can message you?

I’m away till Sun pm that’s why I wanted it tomorrow. The latest I can collect is 3pm
Get him to come over earlier

I ll do my best, but we want it to be running right before we let it go..pointless giving it to you and it not working properly..has to be perfect..
You get 12 months warranty

I’ll believe it when I see it.

Well there would be no point in all this if it wasn't, might as well just give it you back..

Can’t wait to get it back

We re making sure that it's perfect

Good

No you can wear it with pride

I guess 3pm is not on, so will collect tomorrow at 3pm?

Not here yet no but yes fine if you're back by then

I am, so see you then.

OK no worries
My wife has just reminded me we are out all day tomorrow back about 8pm ish, if you want to come then that's fine, I can message you when we are back
Watch is now running fine it was 30 minutes fast but he's sorted it so now just running on test

I’ll collect it Mon at 11am if ok

Yes fine..might be a bit passed when I get back lol
Pissed lmao

As usual, can I message you as soon as he's here today, he's not been well like me..be mid afternoon I expect, apparently its done thank god

I was waiting for the excuse of the day tbh. It’s become a standing joke amongst my friends & family. Get it back today.
What happened to your friend on Friday? Or Sat or Sun? Just give the watch back in whatever state. It’s coming up to 2 months now and it’s complete and utter mess that you’ve created. I honestly don’t think you know what you’re doing and the state that you gave it back to me the first time seems to confirm that. Just come Clean say you haven’t got a clue what you’re doing and give it back to me.

What are you on about? Just said he's not been well..I ve been doing this for 40 plus years, don't think a tag would give me much problems normally but the reason I call them she is that sometimes they can play up and be a bit of a bh..which is what yours has been....you think you ve sorted it and then find out you haven't...I ll message you in a bit

I’m past caring, just return it please.

Okay

As in the messages above, you say it’s all done & working. So, when can collect it?

I m just awaiting John as soon as he's here I will message you and you can pick it up

Good, ok

Has it occurred to you that you could go & collect the watch or give me his address. Another day is going by.

Reading is a little far otherwise I would

When is the watch going to be returned? You said he’s allegedly brining it today. I don’t believe anything you say. Just
Give
My
Watch
Back 😡😡😡😡

8th March you said….

Pick up Monday morning about 10.30. I m taking it over to my mate his eyes are better than mine.

All the way to Reading evidently was it? You seemed to see him quite often since so going up & down to Reading must have taken time.
Just stop bullstting me & give it back in whatever state.

Answer me Derek

I m talking to a customer and he collects as I don't drive...right no shifting pi k up from the shop tomorrow morning at 10 am..and it is done..

I’m not sure what you’re saying? I can pick up at 10am at your unit?

Yes..
Done!!!!!@

Right ok

Make it 11.30 please have docs first thing if its any earlier I ll message you to say I m there..

Got guests at 11.30
You didn’t mention any doctors appt yesterday or day before. Yet another delaying tactic Derek.

No I ve got eye problems, I told you and eye urgent care made it for me prior to hospital appointment next week..do you want to message me as soon as your free and I ll meet you over there?

Right, I’ll can be there at 09.45 if that suits?

I said I m at doctors anytime after 11.30
Well to be fair I'm at urgent care..

Ok
Say 1600 then?

Yes whenever, just text me whenever you're free and I will meet you there..
I’ll make 1600👍

Okay I ll meet you there
👍
Just leaving now, see you at or outside the unit.

Minute hand is wrong despite many texts ago you said you had a new set. Nothing works as expected & it’s going off for a full assessment & service at Luxury Watch Repairs in Hatton Garden. Any repairs above the cost of the normal service I’ll be claiming back from you in whichever way possible.

Yes that's what I just said, they sent the wrong one and now awaiting the new ones...if you can wait a couple of days then pick up the new hands and send them off with it, save some monies, then they can engage the winder and everything will work properly..you don't have to see me, I ll leave them in my mail box
I apologise for shouting

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We'll see what happens but I'm going to bill him for the hassle!!

Richtea1970

1,495 posts

72 months

Jeez, what a nightmare.
Who is this joker claiming to be a watch repairer?

Rough101

2,502 posts

87 months

It’s awful, but I quite enjoyed that.

What a chancer.

redstar1

56 posts

3 months

A blind watch repairer biggrin

Fast and Spurious

1,718 posts

100 months

Tuesday
quotequote all
That was quite a script. Possibly for Taken 4 or 5?
What a palaver.

Jinba Ittai

607 posts

103 months

Tuesday
quotequote all
Christ Almighy

CrippsCorner

3,108 posts

193 months

Yesterday (11:00)
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Holy st, what a clown. I know it's more expensive, but I always take mine for services @ Goldsmiths... and now I'm glad I do!

thepritch

1,463 posts

177 months

Yesterday (11:26)
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Wow, I thought I was very patient!

He says to allow 21days for delivery if you buy a watch from him, so things seem to just take time…..

paulw123

3,918 posts

202 months

Yesterday (19:08)
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That's quite the ordeal. The fairly substantial cost of sending mine back to Tag heuer seems worth it now!

Macneil

964 posts

92 months

Yesterday (19:19)
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"The big hand has now come off"