Sea dweller stopped working & fastest way to get it serviced
Sea dweller stopped working & fastest way to get it serviced
Author
Discussion

silver7

Original Poster:

122 posts

226 months

Thursday 4th June 2015
quotequote all
Hi all, my 20 year old sea dweller has stopped winding, second hand even went backwards for 20 seconds. I believe I have no choice to send it to rolex, but how long does it take and do they automatically replace hands etc as I prefer to keep it as is, even the face has no marks? Advice appreciated. Tbh I am not even fussed abouta polish as the body has a few marks but I don't have to be precious about it

PJ S

10,842 posts

258 months

Thursday 4th June 2015
quotequote all
Doesn't necessarily have to go to Rolex – there are a number of accredited independents you can use, although there'll not be a whole lot of saving on cost, as well as at least one member on here...webwatchmaker (Brendan).

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

silver7

Original Poster:

122 posts

226 months

Thursday 4th June 2015
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Ok thanks, much appreciated, I think I woke the watch up by shaking it which is apparently a no no.

Dominic H

3,289 posts

263 months

Thursday 4th June 2015
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Silver,

Send the watch back to Rolex, they'll do a superb job and warranty the work for two years. Rolex will examine the watch and send you an estimate. You can instruct that you do not want new dial/hands.


Variomatic

2,392 posts

192 months

Thursday 4th June 2015
quotequote all
Much as I encourage people to use indies when possible, in this case I agree with Dom.

The fact it ran backwards is worrying, and likely to require parts rather than straightforward servicing because to do so it musthave reverse wound the mainspring which it shouldn't be able to do.

While some genuine parts are available (officially) outside the service network now, things like auto reverser wheels are hard to get hold of and so expensive if you can find them you're not likely to save much by going indie in this case.

Vipers

33,516 posts

259 months

Thursday 4th June 2015
quotequote all
I think a service by Rolex is about £700




smile

silver7

Original Poster:

122 posts

226 months

Friday 5th June 2015
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Ok thanks all, off to Rolex it is then !

ExplorerII

279 posts

165 months

Friday 5th June 2015
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silver7 said:
Hi all, my 20 year old sea dweller has stopped winding, second hand even went backwards for 20 seconds. I believe I have no choice to send it to rolex, but how long does it take and do they automatically replace hands etc as I prefer to keep it as is, even the face has no marks? Advice appreciated. Tbh I am not even fussed abouta polish as the body has a few marks but I don't have to be precious about it
Has the Dweller any previous servicing record? If not you'll probably pay around the 5K mark. They will not replace the hands unless they are damaged and will ask your permission beforehand. Their turnaround is approx 4 weeks. You may want to try Duncan @ Genesis, top man and is accredited by Rolex.

Vipers

33,516 posts

259 months

Friday 5th June 2015
quotequote all
ExplorerII said:
Has the Dweller any previous servicing record? If not you'll probably pay around the 5K mark. They will not replace the hands unless they are damaged and will ask your permission beforehand. Their turnaround is approx 4 weeks. You may want to try Duncan @ Genesis, top man and is accredited by Rolex.
5k, are you serious?




smile

ExplorerII

279 posts

165 months

Friday 5th June 2015
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Sorry, too early for me. I meant 500 Pounds. Lol.

Vipers

33,516 posts

259 months

Friday 5th June 2015
quotequote all
ExplorerII said:
Sorry, too early for me. I meant 500 Pounds. Lol.
Hope Silver7 has managed to get his breath back. biggrin




smile

rat840771

2,028 posts

196 months

Friday 5th June 2015
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My mate takes his to the headquarters ( by hand) in St' James square in London and cuts out the local agent fee's of 20%. He did warn me that they will provide a price for 'suggested work' but you can opt out of replacement hands, face etc and just agree on what you work you want to be done. I believe it takes 8 weeks.

I have a seadweller ( that runs perfectly ) but is 13 years old so I am going to get mine serviced.


silver7

Original Poster:

122 posts

226 months

Friday 5th June 2015
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Thanks for the tip, happy to drop it to St James, I work in London so that's a no brainer. I never realised you weren't meant to shake it to start it.

rat840771

2,028 posts

196 months

Friday 5th June 2015
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I always shake mine to start it, never been a problem.


PJ S

10,842 posts

258 months

Friday 5th June 2015
quotequote all
silver7 said:
I never realised you weren't meant to shake it to start it.
Who said that?
It's an automatic – the crown or the rotor are both methods of winding the mainspring.

ExplorerII

279 posts

165 months

Friday 5th June 2015
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You should never have to shake an automatic watch to get it started. Sure sign of a service if you need to though. AFAIK London will just send it to Kent for routine servicing. London is more of a drop in centre while you wait type of work.

Variomatic

2,392 posts

192 months

Friday 5th June 2015
quotequote all
ExplorerII said:
You should never have to shake an automatic watch to get it started.
That does depend a little on what people mean by "shaking".

If it's stopped from not being worn for a few days then gently shaking / "swinging" it a few times to start winding it is fine - it's surprising how many people either don't realise it's possible to manually wind their auto watch or are scared senseless at the idea because of 'net gossip about harming it if you do.

On the other hand, as with any mechanical watch including hand-winders, once there's a turn or two of wind on it you should not need to shake the bejeezus out of it to get it ticking.

rat840771

2,028 posts

196 months

Friday 5th June 2015
quotequote all
Variomatic said:
ExplorerII said:
You should never have to shake an automatic watch to get it started.
That does depend a little on what people mean by "shaking".

If it's stopped from not being worn for a few days then gently shaking / "swinging" it a few times to start winding it is fine - it's surprising how many people either don't realise it's possible to manually wind their auto watch or are scared senseless at the idea because of 'net gossip about harming it if you do.

On the other hand, as with any mechanical watch including hand-winders, once there's a turn or two of wind on it you should not need to shake the bejeezus out of it to get it ticking.
Yes about 4 gentle swings after not being worn and it springs back to life.

ExplorerII

279 posts

165 months

Friday 5th June 2015
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Indeed, actually a manual wind should be conducted roughly once a month to keep the movement in tip top shape.

silver7

Original Poster:

122 posts

226 months

Friday 5th June 2015
quotequote all
Being honest with the forum I have never had it serviced, I didn't want the case polished etc and it is my weekend beater watch. It has been getting slower to start over the last year so fingers crossed it is nothing too serious! Thanks for the advice everyone. Now I have visited Dom's site, I think a purchase might be in order so I have something whilst it is away😗