Advice - Mazda dealer / MX5 / service record

Advice - Mazda dealer / MX5 / service record

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lewis_101

Original Poster:

5 posts

195 months

Saturday 2nd August 2008
quotequote all
Advice needed - Mazda used

I'll try and keep this brief...

I want a used MX-5 Mk3, from a Mazda dealer. I've found the spec I want - a July 06 plate with leather and climate control at a localish dealer. Slightly high mileage (29k) Dealer says it will be covered under ZZ+ so full year warranty, etc.

Coming to do the final details - I had been assured that it had a full dealer service history (supplied and serviced by same dealer) from the first conversation - so I asked for a copy of the Digital Service Record to confirm history.

(http://www.mazda.co.uk/Owning/AfterSalesService/DigitalServiceRecords/) - seems to be a definitive process?

It has the first electronic stamp for 50 mile/on the road check, and one at about 24800 (which is right for the second service with a 12500 interval) - but is missing the 12500 check on the record. The dealer has said that they can get a copy of the work done, and provide me with a printout of the service IF they did it. If they didn't then his approach was "not our problem"

So the questions are:

1) if they can find invoice of work performed for 12500 service , will the gap on the Digital Service Records be fixable retrospectively?

2) does anyone know why a digital service record might not have been entered - and would it effect the warranty with Mazda UK if the record isn't complete?

3) With a gap (or even a retrospective fix) might this cause problems in reselling in having to explain the gap/correction?

Thoughts?

Many thanks
Lewis

miniman

26,312 posts

269 months

Saturday 2nd August 2008
quotequote all
How long did it take you to find it? If you've been struggling to find what you want, then it might be worth a punt, but there should be plenty of others out there at that age with a complete history. Although it might not put you (or me actually) off, I suspect there are plenty of people who would be nervous about a car with "sketchy" history.

Welcome to PH by the way smile

lewis_101

Original Poster:

5 posts

195 months

Saturday 2nd August 2008
quotequote all
Thanks - I've been a lurker on the forums and Pistonheads for some time... generally seen good advice here :-)