BMW warranty voided due to immobiliser
Discussion
R35 Boxer said:
MarkwG said:
Since you haven't amended the title to correctly show who the warranty is provided by, I suspect it'll be pulled again.
https://www.bmw-warranty.co.uk/Starthttps://www.allianz-assistance.co.uk/
Trevor555 said:
I'd like to know the outcome.
It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
If the Ghost is a modification then so is a tracker , ironically BMW insurance often insist on a tracker It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
liner33 said:
Trevor555 said:
I'd like to know the outcome.
It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
If the Ghost is a modification then so is a tracker , ironically BMW insurance often insist on a tracker It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
MDMA . said:
Trevor555 said:
I'd like to know the outcome.
It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
Or he could just take it back to the dealer. It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
The Bmw dealer cracked on with the repair thinking the warranty will be covering it quoting the customer £250 excess to pay?
The supplying dealer wasn't given an opportunity to get involved?
It's a big mess.
Trevor555 said:
MDMA . said:
Trevor555 said:
I'd like to know the outcome.
It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
Or he could just take it back to the dealer. It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
The Bmw dealer cracked on with the repair thinking the warranty will be covering it quoting the customer £250 excess to pay?
The supplying dealer wasn't given an opportunity to get involved?
It's a big mess.
From experience, the dealers will do an hour of diagnostics at the customers expense, on the understanding that the fee will covered if there is a valid warranty claim.
For problems like this, (and I have had this exact issue - failed fuel injector), further investigation is required to find exactly what the issue is, and low comp would normally be a sump and head/heads off job.
However, BMW will not continue to strip the vehicle without instruction, so that has either come from the warranty company or the customer has given permission to continue to investigation.
As for the Ghost being a cause, I suspect that would be very hard to prove indeed. It is more likely to be a failed fuel injector (which is a rare but documented problem of which I have experienced first hand and on a completely standard car).
I do have a lot of sympathy for you OP if everything is legit.
For problems like this, (and I have had this exact issue - failed fuel injector), further investigation is required to find exactly what the issue is, and low comp would normally be a sump and head/heads off job.
However, BMW will not continue to strip the vehicle without instruction, so that has either come from the warranty company or the customer has given permission to continue to investigation.
As for the Ghost being a cause, I suspect that would be very hard to prove indeed. It is more likely to be a failed fuel injector (which is a rare but documented problem of which I have experienced first hand and on a completely standard car).
I do have a lot of sympathy for you OP if everything is legit.
My son has a BMW M240i. He has a Ghost immobiliser fitted.
He's had several warranty claims and it's never been a problem. He does have to tell the dealer about it as when the battery is disconnected (they seem to disconnect it every time it goes in!) the code needs to be input again so it's not like thsy aren't aware. He's had suspension replaced, new speaker and new iDrive unit and something in his engine replaced.
I have no idea about your previous posts but the Ghost does not impact any mechanical elements and simply acts like a "blocker". I'd speak to BMW UK about it
He's had several warranty claims and it's never been a problem. He does have to tell the dealer about it as when the battery is disconnected (they seem to disconnect it every time it goes in!) the code needs to be input again so it's not like thsy aren't aware. He's had suspension replaced, new speaker and new iDrive unit and something in his engine replaced.
I have no idea about your previous posts but the Ghost does not impact any mechanical elements and simply acts like a "blocker". I'd speak to BMW UK about it
Unless I’m mistaken, the Ghost hardwires into a CAN.
I wouldn’t be at all surprised if that invalidates the warranty.
People talk about mapping engine ecu’s and seem to accept that it will void engine warranty work. From my perspective, and I regularly chase CAN faults, I’d personally accept that adding a third party none BMW approved module on to a CAN, would void my warranty on the various modules in the vehicle.
I wouldn’t be at all surprised if that invalidates the warranty.
People talk about mapping engine ecu’s and seem to accept that it will void engine warranty work. From my perspective, and I regularly chase CAN faults, I’d personally accept that adding a third party none BMW approved module on to a CAN, would void my warranty on the various modules in the vehicle.
liner33 said:
Trevor555 said:
I'd like to know the outcome.
It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
If the Ghost is a modification then so is a tracker , ironically BMW insurance often insist on a tracker It'll depend on whether the FCA, or a judge, agrees that it's fair of the warranty company to class the Ghost as a modification.
Please let us know.
Personally, I’d say it’s completely different to what Ghost does.
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