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bergclimber34

Original Poster:

741 posts

5 months

Thursday 13th March
quotequote all
It seems the days of courtesy and manners from companies or agencies are now completely gone.

The simple task of letting someone know they were not successful at interview is done, I attended 3 recently and clearly was not picked for any of the roles, not heard a thing from any of them. No huge loss all would have meant relocating, but I was genuinely interested in them.

It becomes obvious clearly after about a week, and I would never expect to be notified after just an application, but when you have attended an interview surely it is simply courteous to say sorry mate move on.

Makes you realise that these were firms lacking in basic principles of decency, lucky escape from all of them really.

Scabutz

8,344 posts

92 months

Thursday 13th March
quotequote all
At some point when they clear down their ATS you'll get a sorry you were unsuccessful autoreply. Job hunting has become a heartless ballache since those things became widespread.

davek_964

9,847 posts

187 months

Friday 14th March
quotequote all
Yep - while they want you to attend the interview / give feeback etc. you're their new BFF. But if you don't get the job, you'll never hear from them again.

The funny thing is - half of Linkedin is full of recruiter posters that are basically : Poor us, we work so hard and you all hate us.

Sporky

8,047 posts

76 months

Friday 14th March
quotequote all
I had a company contact me cold, direct call from a director, all jolly interested, then three months of silence - no response to any queries to him or the MD (who I'd also spoken to).

The MD then rang up asking if I'd like to come and meet them in person, and seemed very surprised when I said I wouldn't work for anyone so ill-mannered they'd ignore someone for three months.

That was about two years ago, and they're still looking. I assume they keep behaving the same way.

wyson

3,166 posts

116 months

Friday 14th March
quotequote all
I just take it they don’t follow standard social conventions, so treat them and the process exactly the same.

While I’m not condoning such behaviour, it seems to be a sub culture where the rules are different. Why, I’m not sure, but I’d hazard a guess its to do with too many candidates to contact, fear of litigation, being on the receiving end of unpleasantries etc.

Mid interview process, I didn’t like the hiring manager at one place I applied to. I just didn’t bother to contact or reply to them again. I bet they didn’t even notice, I was probably one of 30 candidates, just someone in the mill.

Current job I’m in, I ignored their enquiries for a while, jugging other applications, but they kept chasing, so I knew I was one of their top candidates and got back in touch, engaging properly. I applied for two different roles at the same firm, and heard nothing back for other one, so its not like the company was especially polite.

I think they are just laser focused on getting the right candidate. Everything else just falls by the wayside.

Edited by wyson on Friday 14th March 09:38

mickythefish

1,700 posts

18 months

Friday 14th March
quotequote all
I had a second interview cancelled without even a telephone call, just a cancelled meeting request which I thought was from the early cancellation.

They just don't give a st tbh

NDA

22,894 posts

237 months

Friday 14th March
quotequote all
It irritates me that recruitment agencies are all over you when you have responsibility for recruitment - and yet silent when you're looking for something, even though it's obvious you will be a potential client again.

WY86

1,551 posts

39 months

Friday 14th March
quotequote all
Yep have had the same thing, had a role i applied for in Jan, jumped the hoops, did the case study, met with founders and the team.. then zilch.

Had another one last week. Hour and half first interview super keen giving me all the green flags, followed up with another interview to meet VP. Met him all good. Sent the thank you email and had a reply saying it was all positive and feedback on Tuesday of this week. Did i get feedback nope i followed up to be told end of this week so i suspect i didn’t get it but waiting for other candidate to accept before rejecting me.

Funny how companies bang on about mental health and all this bs on their job specs and websites. Guess that only applies once you work there.

MitchT

16,568 posts

221 months

Friday 14th March
quotequote all
I don't know what's worse... hearing nothing or the nauseating cookie cutter response you get if you do hear something. Glad I love my job and hope nothing changes for me such that I find myself back in the cess pool that is the recruitment process.

buymeabar

167 posts

201 months

Friday 14th March
quotequote all
bergclimber34 said:
It seems the days of courtesy and manners from companies or agencies are now completely gone.

The simple task of letting someone know they were not successful at interview is done, I attended 3 recently and clearly was not picked for any of the roles, not heard a thing from any of them. No huge loss all would have meant relocating, but I was genuinely interested in them.

It becomes obvious clearly after about a week, and I would never expect to be notified after just an application, but when you have attended an interview surely it is simply courteous to say sorry mate move on.

Makes you realise that these were firms lacking in basic principles of decency, lucky escape from all of them really.
Feel your pain. I'm job hunting right now due to redundancy and just getting sick of it. Latest one:

- send my CV and a proper, tailored covering letter in day 1 (I've basically done the job before so I know I'm not BSing)
- day 2 get an email back from their 'talent team'asking for some time slots to discuss
- 5 mins later I go back with some suggested time slots for that day and some the day after
- tumbleweed
- end of day 3 I go back with a polite chaser suggesting more slots for day 4
- tumbleweed

Sigh. Useless cretins. In a week or so I'm sure I'll get a canned FU response.

I manage all my job apps on a Jira board. I have an automation labelling anything with no update in 4 days as ghosted and moves it off the board.

thepawbroon

1,220 posts

196 months

Friday 14th March
quotequote all
I think a lot of the "Agents" are using bots for email responses too.

I had one contact me by email, saying I was perfect for an opening they had on the books, they gave a 4 bullet role description.

I emailed back asking who the client was - "her" response was "Sounds good, can you send me your CV."

My subsequent emails requesting the client, suggesting times for a call, etc all were met with the same response - "Sounds good, can you send me your CV."

I'm coming to the end of a short period of unemployment, I think I have worked quite hard to generate opportunities but it has been time consuming and sometimes soul-destroying. Antics like that just bring you down.

bergclimber34

Original Poster:

741 posts

5 months

Friday 14th March
quotequote all
If you use sites like Indeed they are very bot savvy, you get rejection emails on a Sunday morning it is fairly poor, but I care not about this. If I make the effort to attend interview at the very least you deserve a polite rejection email, but to have nothing from all 3 companies is pretty sour.

But as I say it leads you to believe you had a lucky escape in all honesty, I will simply be very careful about ever applying for the same companies again and if through agency be very clear about their pack of courtesy in the past, not that they give a toss, the are often the worst culprits.

I am working so this is not a great loss but I cannot tell you the times this has caused anxiety in the past, I recall I had 5 interviews in a week once and never got any of the jobs, it is ruthless.

Another thing Indeed and agencies is ghost jobs to try and get your updated details and mainly firms you worked it, you have to be savvy and tell them nothing, the data is all on your CV, make them do the bloody work. Never tell them where you work if they dont know, never give them contacts.

Hugo Stiglitz

38,846 posts

223 months

Friday 14th March
quotequote all
I'm guessing the recruitment agency market has become alot tougher post-COVID?

I.e. more cut throat and some of the niceness has gone?


My wife went for an interview recently through an agency and she used to work for the top boss, hence why she got the interview.

Three weeks of complete silence she gave up. I said don't use that agency again.

Although I imagine in the future the same agent will contact her with absolutely no recollection..


Terminator X

17,084 posts

216 months

Friday 14th March
quotequote all
Indeed etc way too busy imho and it feels like you are against 100's of others

Better to get a personal intro imho from a friend or colleague.

TX.

StevieBee

14,003 posts

267 months

Saturday 15th March
quotequote all
Speaking as an employer, there's sometimes simply not the time to respond to everyone.

We often recruit teams of people to work on specific projects and is not unusual to receive three or four times the number of applicants for roles available.

We state in adverts that if they haven't heard by a certain date they can consider their application unsuccessful. I do make exceptions where an applicant has taken the time to craft a bespoke application and demonstrates that they have actually understood the role for which they are applying. I consider that if they have taken the time to do that the least I can do is take some time to explain why they weren't successful.

Sadly this is rare and those that do take the time to submit a decent application tend to get the job anyway or at least an interview and anyone who fails at the interview stage will always get feedback.


WY86

1,551 posts

39 months

Saturday 15th March
quotequote all
StevieBee said:
Speaking as an employer, there's sometimes simply not the time to respond to everyone.

We often recruit teams of people to work on specific projects and is not unusual to receive three or four times the number of applicants for roles available.

We state in adverts that if they haven't heard by a certain date they can consider their application unsuccessful. I do make exceptions where an applicant has taken the time to craft a bespoke application and demonstrates that they have actually understood the role for which they are applying. I consider that if they have taken the time to do that the least I can do is take some time to explain why they weren't successful.

Sadly this is rare and those that do take the time to submit a decent application tend to get the job anyway or at least an interview and anyone who fails at the interview stage will always get feedback.
Thats fair if its at the first stage or application stage, my gripe is when you go deep into the process, do 4 or 5 interviews and then get ghosted! To me thats unacceptable.

bergclimber34

Original Poster:

741 posts

5 months

Saturday 15th March
quotequote all
I have no issue at application stages to not hearing anything, or to be shortlisted for interview and not hear back, that is fine. But if you have made the effort to attend a location to hear nothing for me is rude, arrogant and shows a level of something that makes you feel you are glad you did not get the role!!

I would imagine it is largely due to most admin now not being done by admin staff, but by the manager who interviewed and they simply cant be arsed. Again a reflection of the person and a lucky escape, as if they cant be bothered they probably cant be bothered to do other admin they feel is not important.

rog007

5,790 posts

236 months

Saturday 15th March
quotequote all
As per a few of the responses above, a low level of professional courtesy could be a helpful window in to the organisation’s wider culture.

Even an automated email at the conclusion of shortlisting to say thankyou for your application isn’t difficult. And not making personal contact after an interview is very poor, and some may say just rude.

I always coach organisations that the recruitment process sets the standard for the organisation and how you leave people feeling about that even when they were unsuccessful is really important for organisational reputation.

bergclimber34

Original Poster:

741 posts

5 months

Saturday 15th March
quotequote all
Indeed

You dont know much about a company other than what you can glean from Indeed reviews or online, but one of these firms was a British aerospace company well established, a do find it rather staggering! but as you say, it reveals something.

One of the others was a huge testing company at Millbrook, again a large firm with an HR department, who couldn't be arsed to even say sorry you were unsuccessful

I can almost understand from a small firm with no HR dept, ironically they seem to be the ones who do have manners!!

Tisy

280 posts

4 months

Saturday 15th March
quotequote all
StevieBee said:
Speaking as an employer, there's sometimes simply not the time to respond to everyone.

We often recruit teams of people to work on specific projects and is not unusual to receive three or four times the number of applicants for roles available.

We state in adverts that if they haven't heard by a certain date they can consider their application unsuccessful. I do make exceptions where an applicant has taken the time to craft a bespoke application and demonstrates that they have actually understood the role for which they are applying. I consider that if they have taken the time to do that the least I can do is take some time to explain why they weren't successful.

Sadly this is rare and those that do take the time to submit a decent application tend to get the job anyway or at least an interview and anyone who fails at the interview stage will always get feedback.
"There's simply not the time to respond to everyone". Total rubbish! You clearly have plenty of time to write nearly 14,000 posts on a pointless internet forum, but don't have 5 minutes to do a bulk BCC to everyone who applied but weren't successful with a brief "Thanks for your application. Sorry, you were unsuccessful this time. Good luck with your search, rgds.." email so that people are not left dangling and can move on with their life.

"There's simply not the time" = can't be arsed, is the truth of the matter. These days everyone has an excuse for their lack of (not-so)common courtesy and manners and then they wonder why their business is floundering or they can't get decent staff.