Work Emails

Author
Discussion

welshjon81

Original Poster:

645 posts

148 months

Thursday 3rd August 2023
quotequote all
Not me involved but something ridiculous just happened at work.

A newish guy, been working for the company for around a year or so - mid 20's, works in sales had an aggrievance with the document controller.

Anyway - MD calls a meeting to discuss the animosity between them and to smooth things over. Meeting consisted of 6 people and went on for a good hour and a half. Albeit it was about a few other things too, general communication and frustrations etc.

The basis of the meeting was new guy does not like the way the document controller is responding to him via email, as he only gives him one word answers (or basic answers) when replying to his emails. No "Hi or Good morning" etc.

Is this really what the new generation or employee's are bringing to the table? I just cannot believe the utter waste of time and money.




Jonmx

2,663 posts

220 months

Thursday 3rd August 2023
quotequote all
That sounds pretty pathetic. I have clients who are HNW who will often reply with one word answers; doesn't bother me at all, it's business, not personal.

sherman

13,834 posts

222 months

Thursday 3rd August 2023
quotequote all
A general salutation is fine if you are starting an email or havent sent anything to them in a while.

If its back and forth between you all day long then one word answers is fine. You should probably just have a face to face meeting at some point during the day/week which could help stop all the niggling little question emails though.

Sycamore

1,924 posts

125 months

Thursday 3rd August 2023
quotequote all
Let's not go and whinge about an entire generation over one overly-sensitive sales gimp shall we biggrin

How did the others react in that meeting when it became clear that's what he was upset about hehe

I'd have to be going out of my way in future to remove all pleasantries from any communications with him

Zetec-S

6,260 posts

100 months

Thursday 3rd August 2023
quotequote all
sherman said:
A general salutation is fine if you are starting an email or havent sent anything to them in a while.

If its back and forth between you all day long then one word answers is fine. You should probably just have a face to face meeting at some point during the day/week which could help stop all the niggling little question emails though.
^^^ 100% this

Also, no need to clog people's inboxes up with "thank you". Perhaps for something out of the ordinary or more involved, but for the mundane stuff it's really not needed.

Spare tyre

10,345 posts

137 months

Thursday 3rd August 2023
quotequote all
Depends on how he talks to others via email

My wife will text me and get upset if I respond with one wonders to a simple question

welshjon81

Original Poster:

645 posts

148 months

Thursday 3rd August 2023
quotequote all
Sycamore said:
How did the others react in that meeting when it became clear that's what he was upset about hehe

I'd have to be going out of my way in future to remove all pleasantries from any communications with him
Reaction was as expected. General consensus is to be overly pleasant in the future. "Hi Bae" etc...

C5_Steve

4,831 posts

110 months

Thursday 3rd August 2023
quotequote all
If he wants/needs more information than a one-word answer, pick up the phone.....

cuprabob

15,701 posts

221 months

Thursday 3rd August 2023
quotequote all
It sounds as if both parties would be at home on PH, if they aren't alreadysmile

In general, and I don't think it's an age thing, people seem to have very thin skins these days.

TTmonkey

20,911 posts

254 months

Thursday 3rd August 2023
quotequote all
Spare tyre said:
Depends on how he talks to others via email

My wife will text me and get upset if I respond with one wonders to a simple question
That’s fair enough.


What if it’s the last time she ever gets a message from you, because you pass away unexpectedly. In her grief she looks at her messages from you….
And it’s all

No
No
Yes
Curry
Later
No
6.30
Tomorrow



Take a second and say something personal. It won’t kill you…..

Love you xx.

h0b0

8,178 posts

203 months

Thursday 3rd August 2023
quotequote all

welshjon81

Original Poster:

645 posts

148 months

Thursday 3rd August 2023
quotequote all
Just to add a bit more to the story.

A few months back a questionnaire was sent out to all staff on how to improve moral in sales.

Said chap requested, free fruit bowls to be topped up daily around the office, free tea/coffee milk etc and dart boards and mini golf mats to relieve stress.

It's not just me, is it?

Truckosaurus

12,047 posts

291 months

Thursday 3rd August 2023
quotequote all
If you don't want a one word answer then don't ask a closed question.

Perhaps a simple question can also be asked on a better medium than email - eg. instant message or phone call.

Nurburgsingh

5,216 posts

245 months

Thursday 3rd August 2023
quotequote all
I suggest you get a bucket of Lego, drop it on his desk and tell him to build a bridge and get over it.

toon10

6,470 posts

164 months

Thursday 3rd August 2023
quotequote all
My ex-boss and I didn't see eye to eye. In fact, I think it's safe to say we have a genuine contempt for each other. He used to send me emails like that.

"Toon,

Provide me the latest budget spend for project X.

Boss"

That type of thing. Passive aggressive and I used to play the same game.

"Boss,

OK

Toon"

I thought nothing of it, but he got a very low score on a global employee survey (they have a section for your immediate manager.) We had an HR supported meeting to look into it and it turned out he was just a socially retarded moron and thought that was acceptable conduct for a leader. Like I say, it didn't concern me but one of the women who reported to him made a huge thing of it. He accepted the criticism and told us all that he had heard similar complaints from his wife and other people about his directness. He went on to say he would address it.

From then on, he sent really awkward emails which were overly friendly and not sincere as we all knew him. I'm not sure if he was genuinely trying to make amends or if he was just taking the pee and being sarcastic. I don't think he has the mental capacity to be sarcastic and think I preferred his previous rude style biggrin


Spare tyre

10,345 posts

137 months

Thursday 3rd August 2023
quotequote all
TTmonkey said:
Spare tyre said:
Depends on how he talks to others via email

My wife will text me and get upset if I respond with one wonders to a simple question
That’s fair enough.


What if it’s the last time she ever gets a message from you, because you pass away unexpectedly. In her grief she looks at her messages from you….
And it’s all

No
No
Yes
Curry
Later
No
6.30
Tomorrow



Take a second and say something personal. It won’t kill you…..

Love you xx.
Taken on board, cheers

I mean I will have text chats with her, but it’s like when I’m mowing the lawn or wrestling children etc

Pasta or potatoe

Pasta


But yes, it wouldn’t kill me to be a bit more human

Cheers

2 sMoKiN bArReLs

30,589 posts

242 months

Thursday 3rd August 2023
quotequote all
Feck me things are different these days.

In the olden days: Aggro with a colleague? Don't go moaning to the boss, sort it out face to face. (outside in the car park if necessary).

Mind, I did get the sack in the end for decking one MD. (He was a tt & I'd happily do the same again).

Taking offence at the tone of an email? Holy crap on a cracker.

Sheepshanks

35,024 posts

126 months

Thursday 3rd August 2023
quotequote all
Spare tyre said:
Pasta or potatoe

Pasta
Was that exchange a spelling test? smile

2 sMoKiN bArReLs

30,589 posts

242 months

Thursday 3rd August 2023
quotequote all
Sheepshanks said:
Spare tyre said:
Pasta or potatoe

Pasta
Was that exchange a spelling test? smile
hehe 50% score though...probably a pass

Spare tyre

10,345 posts

137 months

Thursday 3rd August 2023
quotequote all
2 sMoKiN bArReLs said:
Sheepshanks said:
Spare tyre said:
Pasta or potatoe

Pasta
Was that exchange a spelling test? smile
hehe 50% score though...probably a pass
I’m note sure