Workday

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LukeBrown66

Original Poster:

4,479 posts

53 months

Thursday 6th July 2023
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Now this is some piece of work by Amazon, possibly the most un-user friendly, un-navigable most useless piece of tripe I have ever looked at on a computer screen.

I mean they do not even tailor it for the user, so all the payment stuff is in American speak, so you get all sorts of terms you would never use here.

It just generates tens of emails, and asks you to do things with no help, no idea where to get stuff from.

Honestly, the single most uselessly unhelpful piece of software I have ever used in my life. it is utterly counter-intuitive Take a look at the reviews on Trustpilot, I have never seen such poor reviews, yet for some reason big dollar firms are all using it, what on earth did Bezos and co do to somehow make everyone use this, did he offer them free internal mail or something?

Truckosaurus

12,047 posts

291 months

Thursday 6th July 2023
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LukeBrown66 said:
...It just generates tens of emails...
The worst bit is where you move onto the next stage of a process (eg. submitting your overtime or holiday request) and then find an email telling you that a task is waiting for you which you either have to ignore or go back in to make sure you've done it correctly.

If only it waited until a task had been waiting for an hour or even 10 minutes behind sending alerts.

I assume the advantage to employers is they sign up for 'cheap' monthly charges rather paying up front for other software packages or developing their own internal software.

ChrisNic

612 posts

153 months

Thursday 6th July 2023
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The app is better than the website in my experience.

Compared to the Oracle setup we use for purchasing Workday is a walk in the park!!!

alscar

5,406 posts

220 months

Thursday 6th July 2023
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Large companies seem to love it because it makes life so much easier for their HR departments - allegedly.
The fact that it’s costs a fortune , it’s ability to annoy every member of staff that has to use it , that in reality it becomes a backwards step for existing unbroken processes all lead to the conclusion that it provides a non workable solution to a problem that wasn’t actually there.
But until you use it you think the marketing sounds great.

Truckosaurus

12,047 posts

291 months

Thursday 6th July 2023
quotequote all
alscar said:
Large companies seem to love it because it makes life so much easier for their HR departments ...
HR depts won't care that it takes employees extra time to do tasks as it is not out of their budgets. And senior managers all have minions to do their paperwork so they won't be impacted.

Relatedly, I had to go into Workday this morning as I'd realised I hadn't logged the week off to go to Le Mans last month. I'd forgotten as I'd booked it off with my boss at the start of the year but the Workday bookings couldn't be done until the start of the new financial year in April. Our last holiday tool interacted with our weekly timesheet tool and highlighted if you had booked holiday in one tool but not the other.....

LukeBrown66

Original Poster:

4,479 posts

53 months

Thursday 6th July 2023
quotequote all
I am using it as part of job application process, I have the job already, this is about updating details, etc, even a simple think like bank details, bears no resemblance to any other portal or similar system I have sued, tho the point where you wonder if you are even on the right pages or inputting the right data.

What is more annoying is that all this info has been emailed, inputted several times already as others say, it is basically HR departments doing literally NOTHING whatsoever with regard to recruitment or admin.

So please tell, me what do they actually do if not some of this stuff? Other than in my recent experience seems to spend all their time trying to find ways of getting rid of people to "save money"

Countdown

42,037 posts

203 months

Thursday 6th July 2023
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LukeBrown66 said:
What is more annoying is that all this info has been emailed, inputted several times already as others say, it is basically HR departments doing literally NOTHING whatsoever with regard to recruitment or admin.

So please tell, me what do they actually do if not some of this stuff? Other than in my recent experience seems to spend all their time trying to find ways of getting rid of people to "save money"
Stuff that our HR Department is currently working on

Annual pay award and bonuses conversations
Restructuring one department (getting rid of 25fte in the cheapest way possible)
Recruitment (roughly 100 posts per annum)
Dealing with a shedload of internal grievances and disciplinaries (because some managers are useless wimps)
Dealing with a shedload of internal grievances and disciplinaries (because some managers are power-mad Hitlers)
Monthly payroll and pensions for 600 staff
Training courses

The team is relatively small and they have automated as much as they can. The recruitment process being an excellent example - no more carting around hard copies of 50+ applications, the online system does it all.

leef44

4,766 posts

160 months

Thursday 6th July 2023
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Countdown said:
LukeBrown66 said:
What is more annoying is that all this info has been emailed, inputted several times already as others say, it is basically HR departments doing literally NOTHING whatsoever with regard to recruitment or admin.

So please tell, me what do they actually do if not some of this stuff? Other than in my recent experience seems to spend all their time trying to find ways of getting rid of people to "save money"
Stuff that our HR Department is currently working on

Annual pay award and bonuses conversations
Restructuring one department (getting rid of 25fte in the cheapest way possible)
Recruitment (roughly 100 posts per annum)
Dealing with a shedload of internal grievances and disciplinaries (because some managers are useless wimps)
Dealing with a shedload of internal grievances and disciplinaries (because some managers are power-mad Hitlers)
Monthly payroll and pensions for 600 staff
Training courses

The team is relatively small and they have automated as much as they can. The recruitment process being an excellent example - no more carting around hard copies of 50+ applications, the online system does it all.
With my last company I worked for, HR does not do most of those things. They are the responsibility of the direct manager. Manager then sends the completed paperwork to HR who sign it off.

HR do general company policy for personnel, pension admin processing (the actual pension manager is contracted out to pension company), payroll is sent to another division which deals with accounting and admin transaction.

HR do update their own internal website but it is a mumble jumble. They come up with software update ideas, explaining to management the productivity gain and award themselves and management bonuses for coming up with these schemes.

ETA: as for WorkDay, I'm hearing the same complaints from managers in my department. They did have a working system but now have this instead.

bigandclever

13,948 posts

245 months

Thursday 6th July 2023
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LukeBrown66 said:
Now this is some piece of work by Amazon, possibly the most un-user friendly, un-navigable most useless piece of tripe I have ever looked at on a computer screen.
Apart from it being hosted on AWS, what's it got to do with Amazon? I mean Amazon couldn't get it to work for their own needs so binned them off as a supplier ages ago.

Not that it isn't still ste smile

alscar

5,406 posts

220 months

Thursday 6th July 2023
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Jasey_ said:
Didn't save our HR dept any time when it decided I had no holidays left for the year.

I think it tied up 2 HR and 1 IT bod for a couple of weeks trying to figure out wtf it had done and then how to fix it.

Which eventually was fully resolved after 2 months.

Pile of cack.
smile Last 3 words perfect description.

Despite having some “minions” ( as mentioned above in a previous reply ) , in my previous work life I still had to do annual reviews on it for some - the joy of getting a blue arrow in the quickest time for me I’m sure was much less valuable than the previous process for them !
Holidays were indeed farcical on the system and most people ended up retaining a simple excel ss within their teams or departments and then getting WD completed after the event.
Wish I’d bought shares in it though.

Derek 111S

104 posts

247 months

Thursday 6th July 2023
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So called because it’ll take a work day to do anything.

mikef

5,247 posts

258 months

Thursday 6th July 2023
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Workday is utter, utter sh!te, it is hard to envisage getting UX design worse. Every time I used it to do a simple task, I had to get a two-page cheat sheet from my HR rep. Counter-intuitive doesn’t even begin to describe it

And I say this as someone who spend several years of my career in California building a certain e-Business suite, which gets an honourable mention in this thread

The jiffle king

7,059 posts

265 months

Thursday 6th July 2023
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I'd rather workday over success factors but it's generally about the way it was designed for your company. I've seen workday work brilliantly (In a US corporate) but generally the design of HR systems is not well done

miniman

26,310 posts

269 months

Thursday 6th July 2023
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mikef said:
Workday is utter, utter sh!te, it is hard to envisage getting UX design worse. Every time I used it to do a simple task, I had to get a two-page cheat sheet from my HR rep. Counter-intuitive doesn’t even begin to describe it

And I say this as someone who spend several years of my career in California building a certain e-Business suite, which gets an honourable mention in this thread
Have you tried Successfactors? I can’t see how anything could be worse.

soad

33,454 posts

183 months

Thursday 6th July 2023
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I’m not a fan either. My last employer (American-owned) used it extensively.

Pent

286 posts

26 months

Friday 7th July 2023
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We have workday and it’s great. Nothing bad to say.
I work for a global company employing 100k+ people so maybe that helps

FMOB

1,994 posts

19 months

Friday 7th July 2023
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Pent said:
We have workday and it’s great. Nothing bad to say.
I work for a global company employing 100k+ people so maybe that helps
Workday was deployed at a company I worked at, as others have said what a pile of cack!

Truckosaurus

12,047 posts

291 months

Saturday 8th July 2023
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One of my other peeves with it (and this might be just my employer's implementation) is when you have been on-call over a weekend and want to claim 24hrs of overtime, you have to enter the work period as 00:00 - 23:59 so lose 1 minute's pay.

Kev_Mk3

2,941 posts

102 months

Saturday 8th July 2023
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We have it in work and its utter garbage.

alscar

5,406 posts

220 months

Saturday 8th July 2023
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Even Vestappen doesn’t rate them - just watched him come out of his pit garage from F1 quali and clonk their advertising hoarding at the side of pit lane smile