Reference request, is this normal?

Reference request, is this normal?

Author
Discussion

Jasmine1

Original Poster:

163 posts

90 months

Friday 16th June 2023
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I have received a conditional offer for a new role, subject to two satisfactory references.

Nothing unusual there; however, my new employer wants a five-minute call with my references, and not the usual letter from HR stating the position and time held.

I've not had many jobs, so maybe this is normal, but it's news to me, and I just want to make sure it's not a red flag or something to be wary of.


Finding Neutral

437 posts

39 months

Friday 16th June 2023
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The last firm I worked for wanted 10 years of references !


LunarOne

5,760 posts

144 months

Friday 16th June 2023
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My current manager had a call with the project manager of the project I was working on previously as a freelancer. Apparently the call was about 10 minutes long. I dread to think what they discussed in 10 minutes, but I got the job so it obviously didn't put them off. I don't tend to change jobs frequently so I don't know how common it is though.

Gargamel

15,217 posts

268 months

Friday 16th June 2023
quotequote all
Are either of your references at your current employer?


Also, some referees maybe be reluctant to answer questions, since if afterwards the offer is withdrawn, the. Naturally you could assume that they said something that caused the offer to be withdrawn. Which is why these days most references only confirm dates and positions held.

Not a total red flag, but sounds quite smalll company, entrepreneur control freak type. Corporates would not rely on this. (Though we might use our networks to seek an opinion)

Driver101

14,376 posts

128 months

Friday 16th June 2023
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If you've named the HR department for a reference then they know what they would get. If you've named people in a personal context I don't think calling them is unusual.

GilletteFan

672 posts

38 months

Saturday 17th June 2023
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References are a great opportunity for old friends to catch-up or for potential hiring managers to network with other people who may be customers/ employers in the future. Totally normal.

Newc

2,006 posts

189 months

Saturday 17th June 2023
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If you've given a personal reference then yes, definitely, they want to check that it really is the Archbishop and not just the landlady at the Pie and Pigeon, and that they do know you.

If it's a former employer then no, and any sensible HR dept would refuse to take the call anyway.

Prohibiting

1,761 posts

125 months

Saturday 17th June 2023
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I had to give 3-5 professional references, 2 of those they wanted to be previous line managers. Then they arranged a 15 min call with each one. I thought it was overkill but the role was a bit of a risk for them so I guess they wanted to make sure I wasn’t bullstting anything! Thankfully I hadn’t burnt any bridges so it was all OK. Got the job.

Edited by Prohibiting on Saturday 17th June 07:40

psi310398

9,709 posts

210 months

Saturday 17th June 2023
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I think any hirer would be mad not to try to get a word with previous employers. What or is not communicated orally in these conversations is worth ten times more than what is written, in my experience. People seldom flat out lie and reactions to questions like “all things being equal, would you hire this person again?” speak volumes.

I have always been barred from giving references by HR but don’t have a problem speaking to prospective employers. I just decline to make any comment at all if I feel that what I would say is disobliging.

Jasmine1

Original Poster:

163 posts

90 months

Saturday 17th June 2023
quotequote all
Thanks for the comments so far.

They have asked to speak with my previous hiring managers, and while that is kind of possible, I'm not entirely sure some would be willing to talk (or say anything positive if they did).

I've offered a number of current colleagues, suppliers and customers who will gladly provide a reference, so we'll see how that goes down.

Mojooo

13,022 posts

187 months

Sunday 18th June 2023
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My previous job was with a council - the council wouldn't speak to them - they will only fill in a form.
So it may not even be possible pending what the previous people are like

Tigerj

384 posts

103 months

Sunday 18th June 2023
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Can managers even give references now?

We are told all we can do is confirm that they worked here and for how long.

Zarco

18,494 posts

216 months

Sunday 18th June 2023
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Tigerj said:
Can managers even give references now?

We are told all we can do is confirm that they worked here and for how long.
That's all any company has done for me for the last 10yrs. I thought stating anything else was considering too risky/incriminating by HR departments.

I've worked for four different companies since 2010. Construction industry so maybe it's different elsewhere.

Aston Traveller

397 posts

155 months

Monday 19th June 2023
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Zarco said:
Tigerj said:
Can managers even give references now?

We are told all we can do is confirm that they worked here and for how long.
That's all any company has done for me for the last 10yrs. I thought stating anything else was considering too risky/incriminating by HR departments.

I've worked for four different companies since 2010. Construction industry so maybe it's different elsewhere.
This is due to the case Spring v Guardian Assurance 1996 I think. Basically an employer gave a bad reference and harmed the ex employee’s future work. So the firm could be sued if anything written that could be considered harmful to the persons future employment. So just saying that they did work there and for how long is usually the standard procedure to avoid problems.
Having been asked in a work and professional capacity for a reference I usually stick to this. On a personal one I will not comment on their ability to to a job that is at all different to what I worked with them doing.
As for the long detailed questionnaires- I will never fill in or put stuff in writing. Even saying stuff on a phone call at work can be iffy as some places record all phone calls on works phones. (Mine did)

surveyor

18,140 posts

191 months

Wednesday 21st June 2023
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I'd fiercely avoid a call like this.

Several years ago an employee who was leaving the family firm had an employer looking for a new job and their new employee wanted a phone call.

One of the questions was what is your employee's weakest point. Which in this case was her maths - which was far from weak. She did not get the job and tears were shed.

I am very much against future employers dealing in this way when previous employers have to pick up the pieces.