1x12 speed issues
Discussion
Hello everyone!
So I got myself a nice and cheap Giant XTC bike, that comes with a 1x12 drivetrain.
I am very pleased with it, except for the 1x12 drivetrain. If I shift into the big ring at the back the chainline is so severe that the chain drops off the front chainring. I measured the front chainline offset at 52.5mm...
The bike comes with a 30T Praxis Cadet crankset and a Shimano deore 10-51T cassette.
Have a look at this picture.... How on earth can the chain stay on the front chainwheel. The cross chain angle is nuts! All advice welcome.

So I got myself a nice and cheap Giant XTC bike, that comes with a 1x12 drivetrain.
I am very pleased with it, except for the 1x12 drivetrain. If I shift into the big ring at the back the chainline is so severe that the chain drops off the front chainring. I measured the front chainline offset at 52.5mm...
The bike comes with a 30T Praxis Cadet crankset and a Shimano deore 10-51T cassette.
Have a look at this picture.... How on earth can the chain stay on the front chainwheel. The cross chain angle is nuts! All advice welcome.

I use one of these on my 1*9 bike to stop the chain falling off to the inside.
https://www.ebay.co.uk/itm/Dente-di-cane-paracaten...
https://www.ebay.co.uk/itm/Dente-di-cane-paracaten...
irc said:
I use one of these on my 1*9 bike to stop the chain falling off to the inside.
https://www.ebay.co.uk/itm/Dente-di-cane-paracaten...
Thanks. Would prefer it if the chain would just stay on. I was expecting a new 1x12 system to be as reliable as all the 2x and 3x systems I’ve used over the decades. Seems that may not be the case?https://www.ebay.co.uk/itm/Dente-di-cane-paracaten...
Just googled 1x12 chain drops and found this…
https://www.reddit.com/r/bikewrench/comments/poj5m...
Maybe the Praxis chainring is to blame?
Just found this…
https://www.reddit.com/r/MTB/comments/pzqhfg/chain...
https://www.reddit.com/r/bikewrench/comments/poj5m...
Maybe the Praxis chainring is to blame?
Just found this…
https://www.reddit.com/r/MTB/comments/pzqhfg/chain...
Edited by Kawasicki on Friday 25th August 05:28
Yeah the Praxis chainring uses the same offset tooth system as Blackspire with their snaggletooth rather than your usual narrow/wide. A chainline like that combined with a chainring that essentially pushes the chain over slightly every time it engages with a tooth is really only going to result in one thing.
They're the same fitment as Sram so fairly cheap and easy to swap out with a narrow/wide, just make sure you get the right offset.
They're the same fitment as Sram so fairly cheap and easy to swap out with a narrow/wide, just make sure you get the right offset.
Kawasicki said:
Master Bean said:
Is the chain or chainring worn out?
No, the bike is nearly new.
But you say it's new.
AFAIK with press fit BBs you have no chainline adjustment so it's not a spacer issue.
If it's OE kit that's on the bike, I'd ping giant an email and ask them what their thoughts are - at least it's free.
The reddit post is interesting - no experience of praxxis rings as all mine are narrow wide, which do work.
You do also get a lot of lateral chain movement on a 12 speed by necessity so it may be fine. It's rare you're in 1st gear on a 12 anyway.
In gear 6 is the chain parallel with the front ring?
If it is, then it could well be the ring. Try a cheap narrow wide with the same crank interface as the crank arm - there are many standards to warn you.
bobbo89 said:
Yeah the Praxis chainring uses the same offset tooth system as Blackspire with their snaggletooth rather than your usual narrow/wide. A chainline like that combined with a chainring that essentially pushes the chain over slightly every time it engages with a tooth is really only going to result in one thing.
They're the same fitment as Sram so fairly cheap and easy to swap out with a narrow/wide, just make sure you get the right offset.
Will look into getting another chainring! Thanks for the help!They're the same fitment as Sram so fairly cheap and easy to swap out with a narrow/wide, just make sure you get the right offset.
TGCOTF-dewey said:
Kawasicki said:
Master Bean said:
Is the chain or chainring worn out?
No, the bike is nearly new.
But you say it's new.
AFAIK with press fit BBs you have no chainline adjustment so it's not a spacer issue.
If it's OE kit that's on the bike, I'd ping giant an email and ask them what their thoughts are - at least it's free.
The reddit post is interesting - no experience of praxxis rings as all mine are narrow wide, which do work.
You do also get a lot of lateral chain movement on a 12 speed by necessity so it may be fine. It's rare you're in 1st gear on a 12 anyway.
In gear 6 is the chain parallel with the front ring?
If it is, then it could well be the ring. Try a cheap narrow wide with the same crank interface as the crank arm - there are many standards to warn you.
I ride in 1st gear very regularly. I also ride in 12th gear regularly. I live in a steep sided valley!

I really appreciate the help. I will pop a query to Giant!
Kawasicki said:
I would say gear 8 is the most parallel with the front ring. Definitely not 6!
I ride in 1st gear very regularly. I also ride in 12th gear regularly. I live in a steep sided valley!

I really appreciate the help. I will pop a query to Giant!
I've just checked my son's 12 speed - and it's sat parallel on 8 too. I ride in 1st gear very regularly. I also ride in 12th gear regularly. I live in a steep sided valley!

I really appreciate the help. I will pop a query to Giant!
So almost definitely the chainring then.
Just got a phone call from the bike retailer. They contacted Giant yesterday. Giant were already aware of the issue, they said certain bikes were incorrectly built and they will replace the front chainring with one with a 3mm offset.
Very fair and a logical potential solution, so I am pleased!
Very fair and a logical potential solution, so I am pleased!
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