Strava Segment and Biggest Climb issues

Strava Segment and Biggest Climb issues

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Thisonepotato

Original Poster:

824 posts

157 months

Saturday 16th October 2021
quotequote all
Really enjoying my road cycling at the minute having bought my bike a few months back.

I love strava having used it for years for running and love looking at the stats after a ride. I have an issue where it is telling me my biggest climb is for a segment that is not a climb at all. Strava lists the segment as 0.80km, 109m gain and 13.6% gradient.

Is there anything I can do to get rid of this. I'd rather not delete the ride as I will more than likely be riding this segment again and again as it is on the quickest of 2 possible commute routes.

Out of interest on a 0.8km stretch with 109m elevation gain at 13.6% gradient what sort of time would you be looking at to ride it.


calvinhobbes

35 posts

70 months

Sunday 17th October 2021
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I had a similar issue and raised a ticket with Strava a couple of years ago. Here's the reply:

Strava said:
You can correct your elevation on Strava if you would like to reference our known elevation database instead of the barometric altimeter data recorded by your GPS device. If you change your mind, click the text again to revert back to the original distance.

To correct your elevation:

Click on the link directly below your current elevation listed on the Activity Details page, where it says "Elevation(?)" in small letters.
From the pop-up, click "Correct Elevation."
When the status changes from "Calculating" to "Updated," refresh the page.

For more information, see our article on elevation for your activity (https://support.strava.com/hc/en-us/articles/216919447). Please let me know if there's anything else I can help you with.

I went ahead and adjusted the elevation data for you this time to help out.

Thisonepotato

Original Poster:

824 posts

157 months

Sunday 17th October 2021
quotequote all
I didn't get the adjustment option so I have logged a ticket.

Many thanks.

lufbramatt

5,419 posts

140 months

Monday 18th October 2021
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Just go and do a bigger climb? wink

Also 109m elevation over 800m sounds very much like a climb to me? Or is Stravas elevation data wrong? I've seen segments that have dodgy GPS data for paths that run along valleys for example, where the track has drifted off to the side so Strava thinks the segments goes up the side of the valley.

Edited by lufbramatt on Monday 18th October 09:08

calvinhobbes

35 posts

70 months

Monday 18th October 2021
quotequote all
lufbramatt said:
Just go and do a bigger climb? wink
Unfortunately, that doesn't fix it. In my case, I had completed hundreds of bigger climbs, but when you looked at my profile, my biggest climb was stuck resolutely at 108m.

I don't understand why Strava misidentified this 108m climb as my biggest, nor do I completely understand why clicking 'Correct Elevation' fixes it (the climb still shows as 108m). Just some back-end glitch with Strava.

lufbramatt

5,419 posts

140 months

Monday 18th October 2021
quotequote all
Does the "refresh stats" button on your profile page do anything to fix it?

_Hoppers

1,330 posts

71 months

Monday 18th October 2021
quotequote all
Thisonepotato said:
I didn't get the adjustment option so I have logged a ticket.

Many thanks.
They've moved it! Click on the 3 dots on LHS. I think you can only do it on a browser on a PC though?!


Thisonepotato

Original Poster:

824 posts

157 months

Monday 18th October 2021
quotequote all
When I click on three dots I just get a correct distance option not elevation.