Specialized Shock, service where?

Specialized Shock, service where?

Author
Discussion

megaphone

Original Poster:

10,884 posts

257 months

Tuesday 24th November 2020
quotequote all
I need to get my Stumpjumper rear shock serviced, I can just drop it at my local Specialized concept store, but any other options?

okgo

39,143 posts

204 months

Tuesday 24th November 2020
quotequote all
megaphone said:
I need to get my Stumpjumper rear shock serviced, I can just drop it at my local Specialized concept store, but any other options?
Would have thought any Spec dealer could sort it, and there's more of those than there are concept stores.

P-Jay

10,739 posts

197 months

Wednesday 25th November 2020
quotequote all
Is it a Specialized branded shock? I know they made them for a little while about 10 years ago, I suspect not.

Anyway, depending on the brand of shock the world's your lobster.

TF Tuned are probably the most reputable multi-brand suspension service centre, they also allow you to book your slot and send your shock in the day before, most of the others want it before they book it in and were taking about 2 weeks last I looked in Sept.

Silverfish (formally Mojo) are the UK official Fox service centre, they're good if you have Fox stuff as they're also the Fox distributor in the UK so if there's any issues they can deal with the warranty side in-house, which happens surprisingly often with MTB suspension parts.

In either case you'll need to remove the shock yourself and post it off (unless you're local enough to drop it in). There may be a suspension service centre near you, Sprung in the Forest of Dean are good, there are others too.

If you don't fancy removing it yourself, you can take it to any decent bike shop, they'll remove it and either send it to TFT etc or do it in-house... most will only do basic air-can services in-house.

Oh, if you do happen to have a Spesh branded shock from 10 years ago, expect to be disappointed, the MTB industry has an alarming reluctance to support 'old' stuff. It's not unusual to find 5 year old suspension is obsolete and they don't even make seal kits for them anymore.

Edited by P-Jay on Wednesday 25th November 10:11

megaphone

Original Poster:

10,884 posts

257 months

Wednesday 25th November 2020
quotequote all
Yes it is a Specialized brand shock, from about 2010 I think. My local bike shop is a Spec dealer, said they can get it done, just wanted to see if there are alternatives. Happy to take it off, it will take me 10 mins. TF don't do them.

P-Jay

10,739 posts

197 months

Thursday 26th November 2020
quotequote all
megaphone said:
Yes it is a Specialized brand shock, from about 2010 I think. My local bike shop is a Spec dealer, said they can get it done, just wanted to see if there are alternatives. Happy to take it off, it will take me 10 mins. TF don't do them.
Ah, I doubt there are many other options then. I'm surprised / impressed Spesh will still service it.

I think the Spesh Triad (I'm sure that's what they called them) shocks were made in conjunction with Fox, so maybe Silver-Fish might have a go.

Sadly, that era of Spesh ran a proprietary 200 x 48 shock, so you're kind of stuck with it, otherwise CRC have usually got a RS Monarch for less than the cost of a shock service, if it turns out yours is dead, I'd be tempted to try a 200 x 50 which is a standard size, there is of course a slight change you might bottom out the frame, but I doubt it's that tight.

lufbramatt

5,421 posts

140 months

Thursday 26th November 2020
quotequote all
P-Jay said:
Ah, I doubt there are many other options then. I'm surprised / impressed Spesh will still service it.

I think the Spesh Triad (I'm sure that's what they called them) shocks were made in conjunction with Fox, so maybe Silver-Fish might have a go.

Sadly, that era of Spesh ran a proprietary 200 x 48 shock, so you're kind of stuck with it, otherwise CRC have usually got a RS Monarch for less than the cost of a shock service, if it turns out yours is dead, I'd be tempted to try a 200 x 50 which is a standard size, there is of course a slight change you might bottom out the frame, but I doubt it's that tight.
IIRC didn't they have a Y-shaped yoke on the end instead of an eyelet which bolts to the linkage? So a modern shock wouldn't physically bolt to the frame even if it was the right size.

P-Jay

10,739 posts

197 months

Thursday 26th November 2020
quotequote all
lufbramatt said:
P-Jay said:
Ah, I doubt there are many other options then. I'm surprised / impressed Spesh will still service it.

I think the Spesh Triad (I'm sure that's what they called them) shocks were made in conjunction with Fox, so maybe Silver-Fish might have a go.

Sadly, that era of Spesh ran a proprietary 200 x 48 shock, so you're kind of stuck with it, otherwise CRC have usually got a RS Monarch for less than the cost of a shock service, if it turns out yours is dead, I'd be tempted to try a 200 x 50 which is a standard size, there is of course a slight change you might bottom out the frame, but I doubt it's that tight.
IIRC didn't they have a Y-shaped yoke on the end instead of an eyelet which bolts to the linkage? So a modern shock wouldn't physically bolt to the frame even if it was the right size.
I think that was later on. Certainly 27.5 era.

I used to be a bit of a Spesh fan, I ran a 2006 Enduro as my main bike for 5 years, loved it, for me they went off-track with the Enduro SL in 2007 and have been trying to stand out from the crowd by being different ever since. I always shy away from anything with proprietary parts. Everyone with an MTB loves an upgrade and most of them end up a forgotten dead-end within a year or two.

firemunki

364 posts

137 months

Thursday 26th November 2020
quotequote all
Try RSF down here in Plym, has serviced my shocks and was quick friendly (not that you can pop in for a brew right now!).

Looking at his social media he gets stuff from all over the country so must be doing something right!

https://www.rsfsus.co.uk/

megaphone

Original Poster:

10,884 posts

257 months

Thursday 26th November 2020
quotequote all
Thanks, it does look like my shock is too old and they no longer have spares, am waiting for confirmation. Not very good! Will talk to some of the places suggested and see if they can help, if not it is new shock time.