Tacx / Garmin warranty replacement speed ?

Tacx / Garmin warranty replacement speed ?

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eein

Original Poster:

1,380 posts

271 months

Tuesday 10th November 2020
quotequote all
Just sent a Tacx Neo 2 Turbo trainer back under warranty for replacement. Does anyone have any experience of how quick they turn it around?

They just need to confirm the received unit has the issue I've said and then trigger the new one to be sent out, but do they do that quickly or sit on it for days/weeks?

Obviously in the current circumstances and weather I'm keen to get it back asap!