Evan's Cycles £5 click and collect processing charge.

[Sensibleboy]

Has anybody seen this charge? Is it new? I'm ordering a chain, happy to pick up in store but theres a £4.99 charge for both delivery and click and collect!

I like the idea of using the shops but where's the incentive if I'm having to pay to pick it up myself?

[anonymous-user]

Are you sure on that?

[Sensibleboy]

Yes. It's bizarre. Both standard delivery and Click and Collect have £4.99 against them.

[Sensibleboy]

Just checked the fine print terms for c&c. £4.99 to be charged per order!

[ambuletz]

sports direct do the same thing, it costs just as much to click & collect as it does to have it delivered. it makes no sense. they try to incentivise it by giivng you a £5 store voucher too..

[Sensibleboy]

And it's interesting who owns both Sports Direct and Evans...

[ChocolateFrog]

One less reason to support bricks and mortar.

[Sensibleboy]

I really want to use the shops though. Much better to get the part I want and pick it up in store. No point going into the shop as they probably won't stock the part I need.

Bike parts aren't really the same as buying one style of Lonsdale jumper instead of another because it's not in stock.

[anonymous-user]

it is weird as this is on the page.

[Sensibleboy]

Even pay £5 if you order a bike!

[anonymous-user]

have you gone through to the payment screen and it shows on there?

[Sensibleboy]

Yes, that's where I first saw it. Out of boredom I've paid it too.

[anonymous-user]

Did you sign up for the ''£5 OFF YOUR FIRST PURCHASE OVER £30''?

I'm surprised you still paid though.

[Sensibleboy]

I did use the £5 voucher even though I'm a long term Evans customer. So overall I didn't really lose out.

[anonymous-user]

it is a con really but considering limited stock, not much you can do. Worth an email to complain might refund you.

[Sensibleboy]

I didnt get the impression the £5 charge was only for those using the £5 voucher. The charge was still there after I'd paid. Might just be a con though as suggested.

[anonymous-user]

Chance of me paying £4.99 to click and collect = NIL

If I wanted a standard chain and Evans doesn't have one in at my local store as part of 'business as usual' stock then why do I want to pay to trail all the way down there to collect one that I could have through the letterbox the next day from almost any online seller?

[Brads67]

Mike , sports direct , scumbag , stty practices ashley.

Not a bit surprised, won't use any of his shops again if I can help it, he's a fanny.

[Sensibleboy]

If they want to add £5 to every order theres more incentive to use the smaller independent shops. They used to be more expensive but all of a sudden they aren't.

[ambuletz]

Sensibleboy said:

If they want to add £5 to every order theres more incentive to use the smaller independent shops. They used to be more expensive but all of a sudden they aren't.

I would just order online frrom somewhere else and use one of the collect services to pick it up from a local corner shop/off license/post office.