3 month old bike with a buckled wheel .Warrenty ?

[Black can man]

Cycling into work this afternoon i heared a ding followed by some metalic kind o noises,at first i thought i had a puncture, but a closer look & the back wheel is severly buckled. Ive had to open the brakes right out rendering them redundent for my cycle home. I've only had this bike 3 moths & wondering if a buckled wheel will be covered in the Warrenty ? The bike is a fuji bought from Evans at around £800.00 , i don't want to go in there moaning & groaning if it'd not a warrenty issue.

[rhinochopig]

Unless there is a clear fault in the wheel - cracked / split rim with no evidence of impact damage, I suspect you have little chance. Worth a try regardless though - they can only politely decline your request.

[mrdemon]

ooo was just about to buy a Fuji they seem mega value for what you get ie 1/2 the price of a Trek for the same bike.

but wheels are just wheels and pot holes are pot holes, so who knows what you did.

[donfisher]

Sounds like a spoke has snapped or come adrift.

They might fix it and retrue the wheel for free or they might charge you what they'd charge to repair a wheel as per their service prices or somewhere inbetween.

It depends on the store I'd have thought. Sorry, not much help.

[Black can man]

donfisher said:

Sounds like a spoke has snapped or come adrift.

They might fix it and retrue the wheel for free or they might charge you what they'd charge to repair a wheel as per their service prices or somewhere inbetween.

It depends on the store I'd have thought. Sorry, not much help.

It certainly sounded like a spoke had broken, but they seemed ok , nothing visual seemed wrong

Thanks anyway .

[TwistingMyMelon]

Wheels on bikes under a grand are usually pretty shiite, coupled with the piss poor conditions of our roads mean that i've seen them have a lifespan of about 6-12 months (if that sometimes)

It would be ok if they were were 30 plus spokes, but the modern weight fixation and style over substance means cheaper wheels have fewer spokes and more issues , thats my 10Ps worth anyway

I gues take it into them and see what they say, my local only charges a tenner to true a wheel to a good standard anyway

[Kell]

Sounds exactly like a spoke going to me. I had a new bike from Evans and must have gone through 20 or 30 spokes in the first year. Cheap wheels, badly built.


In my experience, spokes can snap and it's often hard to spot the offending one. It will be near the buckle though. If it's a disc-equipped bike it will be right where the spoke joins the hub - that's where all of mine went.

If you've got anything metallic, spin the wheel and let it bounce off the spokes. You'll hear a ping - ping - ping - twang and you'll have found the offending item.

[Mr Gear]

TwistingMyMelon said:

Wheels on bikes under a grand are usually pretty shiite, coupled with the piss poor conditions of our roads mean that i've seen them have a lifespan of about 6-12 months (if that sometimes)

It would be ok if they were were 30 plus spokes, but the modern weight fixation and style over substance means cheaper wheels have fewer spokes and more issues , thats my 10Ps worth anyway

I gues take it into them and see what they say, my local only charges a tenner to true a wheel to a good standard anyway

I agree. You might find they rebuild the wheel for £30 (or even free) and then never have another problem with it, but I had some cheap wheels that popped spokes every 500 miles. In the end I gave up and bought some Fulcrum Racing 7s.

£150 later, I never had a problem again. They are still cheap wheels, but at least they were not st. Spend £400 and you can get some strong wheels that are also light.

[Black can man]

Cheers fella's it's a snapped spoke as you all predicted, i'll pop into LBS tomorrow & hopefully get sorted

CS7 on a buckled wheel & only a front brake was fun tonight

Once again thanks for the swift replies


Neil