Warranty frame replacement, experience? (Lapierre)
Warranty frame replacement, experience? (Lapierre)
Author
Discussion

BOBTEE

Original Poster:

1,034 posts

193 months

Wednesday 15th May 2013
quotequote all
So my frame, Lapierre Spicy 316, has cracked on the top tube/seatpost join, sob frown

It's a 2010 bike so I reckon it's unlikely that I'll get a like for like swap and will probably get this year's frame...yay new frame I hear you cry! Well... The new frames have tapered steerer tubes, mine doesn't. The new ones have 10mm rear axles, mine doesn't. The new ones have a slightly different shock setup and that's just what I can spot from photos!

Anyone swapped a frame under warranty before? I guess it'll be me that's expected to pay for the different parts as it's the frame under warranty? I have a Hope rear hub so that's not too bad as there is a conversion kit from QR to 10mm but the fork/headset is bothering me!

I've only just dropped it off at the shop so still waiting to hear if they're gonna honour it.

ism123

373 posts

239 months

Wednesday 15th May 2013
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A guy a know crashed his and the head tube cracked. He's just to a brand new replacement. So there is hope

Jimbo.

4,221 posts

218 months

Wednesday 15th May 2013
quotequote all
The current 316 has a 142mm x 12mm rear, so your existing wheel won't fit.

Speak to the shop: IIRC they're distributed by Hotlines who aren't too shabby.

BOBTEE

Original Poster:

1,034 posts

193 months

Wednesday 15th May 2013
quotequote all
I have a Hope Rear hub, it's QR now but there is a kit to make it 12mm smile

Jimbo.

4,221 posts

218 months

Wednesday 15th May 2013
quotequote all
BOBTEE said:
I have a Hope Rear hub, it's QR now but there is a kit to make it 12mm smile
But that'll be 135mm old, non? This is yet A.N. Other new "standard" that involves wider hub spacings.

antspants

2,402 posts

204 months

Wednesday 15th May 2013
quotequote all
Get yourself over to

http://www.lapierreownersclub.com/forum/

There's been quite a few threads recently regarding cracked frames, mainly carbon mind you, but there should be somebody on there who knows the answers.

ETA you may have done this already, if not there's someone asking a very similar question in the general chat section wink

Edited by antspants on Wednesday 15th May 21:30

BOBTEE

Original Poster:

1,034 posts

193 months

Wednesday 15th May 2013
quotequote all
It's a Pro Evo 2...

I see expensive doom ahead! I'm tempted to just ask for the frame off them and build the parts into summat else and sell the new frame frown

Off to the Lappy forum

P-Jay

11,405 posts

220 months

Wednesday 15th May 2013
quotequote all
There's a kit to convert 135mm Hopes to 142 and consists of two little caps to go over the end, my Fulcrums were exactly the same. Also I believe all 142mm hubs are bolt through so they might come with the kit.

Reducer cups on the headset will sort your fork issues and whilst the mounts might be different the shock is the same size so I think you're good to go, really the warranty covers the whole bike so they should ensure everything fits and works after the repairs.

I had a 2012 Spicy till some stole it and I have a 2010 now, the differences are stubtel but they are there, should be a nice upgrade!

Just be careful if Lapierre ask your weight if you're on the husky side, unlike most they have weight limits on their bikes, 100kgs including kit I believe, but I doubt they'll Fmake you step on a scale before authorising the work.

BOBTEE

Original Poster:

1,034 posts

193 months

Thursday 16th May 2013
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I'll keep my fingers crossed that it all goes to plan! I'd quite happily have another 2010 frame, I really like it! I was gutted when I left it there in the shop!

I just hope it's a fairly quick process, though with these differences I doubt it will be! I have a charity ride to do on the 7th of June, could really do with some time on a bike, not to mention a bike to do the ride on! biggrin

AyBee

11,324 posts

231 months

Thursday 16th May 2013
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I'd be asking them to put you back in the position you were in before the crack occurred - i.e. if it requires new parts, they foot the bill for that. I'd be happy to use existing parts where they fit but why should you be forking out money for something that's not your fault?

BOBTEE

Original Poster:

1,034 posts

193 months

Thursday 16th May 2013
quotequote all
Yep, exactly but nice things like that don't happen to me! biggrin

BOBTEE

Original Poster:

1,034 posts

193 months

Friday 17th May 2013
quotequote all
The shop rang, Lapierre have approved a new frame, headset reducers and new rear wheel yay! biggrin

AyBee

11,324 posts

231 months

Sunday 19th May 2013
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BOBTEE said:
The shop rang, Lapierre have approved a new frame, headset reducers and new rear wheel yay! biggrin
Told you wink

BOBTEE

Original Poster:

1,034 posts

193 months

Friday 31st May 2013
quotequote all
So, I now have new frame, new headset with reducer, new rear skewer and a pair of new wheels! I've also bought a new bottom bracket and I've converted my rear hub which works nicely. I'm doing the build too to speed things up, pics to follow assuming I survive the mess I've made in the kitchen lol

BOBTEE

Original Poster:

1,034 posts

193 months

Saturday 1st June 2013
quotequote all
Here it is then!



Not really had chance to ride it yet but it looks nice! biggrin

BOBTEE

Original Poster:

1,034 posts

193 months

Sunday 2nd June 2013
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Some more






Jimbo.

4,221 posts

218 months

Sunday 2nd June 2013
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A 160mm bike with a triple and bar ends?!

BOBTEE

Original Poster:

1,034 posts

193 months

Sunday 2nd June 2013
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Yep! 2x10 wasn't very popular when I got it, it came with the triple and I'm too tight to replace it! I do some towpath stuff with the GF too so it does actually get used. Love bar ends, can't ride without them! biggrin

P-Jay

11,405 posts

220 months

Monday 3rd June 2013
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Nice, same frame as my dearly departed 516.

neil_bolton

17,113 posts

293 months

Monday 3rd June 2013
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I've just gone through the same process with my 2012 Zesty 714.

After a bit of French public holidaying, and then a bit of typical gallic shrugging, I ended up with a replacement for the cracked seat tube on the carbon frame.

I now have a shiny new 2013 Zesty 914 biggrin

God help you, however, if you're a 2nd hand owner.

Still need to flog my Spicy 316 frame!