sportsshoes.com
Discussion
Never had a problem and ordered plenty of shoes from them.
We have only ever needed to make one return. My partner bought a running pack as a gift for me for Christmas which he mis-sized (ordered a Medium, I am an XS in everything ever!). I gave it a trial run, literally, and it was without a doubt far too big. We packed it back up and sent it back. There weren't any Smalls or Extra Smalls available, so it was a full return. The only issue was the lack of communication with no confirmation that they had received or accepted the return - but the money was back in my partner's account straight away with no queries.
We have only ever needed to make one return. My partner bought a running pack as a gift for me for Christmas which he mis-sized (ordered a Medium, I am an XS in everything ever!). I gave it a trial run, literally, and it was without a doubt far too big. We packed it back up and sent it back. There weren't any Smalls or Extra Smalls available, so it was a full return. The only issue was the lack of communication with no confirmation that they had received or accepted the return - but the money was back in my partner's account straight away with no queries.
Ordered loads of trainers from them no issues, only one time I had an issue was when I ordered some running shorts and a jacket with some trainers and the shorts never turned up, they issued a refund on the delivery note so I assume they had sold out despite the website showing otherwise, I found it frustrating as I was I never got any explanation or notice just a line stating refund issued
They used to have a really big store in Bradford which was really good, worth travelling to from elsewhere but it has gone online only now
They used to have a really big store in Bradford which was really good, worth travelling to from elsewhere but it has gone online only now
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