R60 Mini Countryman 2016 audio bluetooth issue

R60 Mini Countryman 2016 audio bluetooth issue

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Discussion

Prolex-UK

Original Poster:

3,560 posts

215 months

Friday 17th May 2019
quotequote all
As title really

Car has media pack and manual says I can connect and listen to music through a bluetooth connection

When I try to do this (phone connection works OK) the audio option doesn't appear.

Phone is a Samsung Galaxy 6 and I was able to do this in my previous car (Skoda Yeti)

Any clues as to what I am doing wrong ?

microgod

43 posts

169 months

Friday 17th May 2019
quotequote all
You should not have any problems. Until recently I was using a Samsung Note 3 without issue and that was 6 years old.

There are options after pairing the phone to select what the phone can be used for. Make sure Bluetooth audio is selected.

Only other thing it could be is that the source
on the radio covers the CD player, USB, AUX and Bluetooth. Worth checking that you have the phone available and selected in there once paired

Hope that helps

Prolex-UK

Original Poster:

3,560 posts

215 months

Friday 17th May 2019
quotequote all
microgod said:
You should not have any problems. Until recently I was using a Samsung Note 3 without issue and that was 6 years old.

There are options after pairing the phone to select what the phone can be used for. Make sure Bluetooth audio is selected.

Only other thing it could be is that the source
on the radio covers the CD player, USB, AUX and Bluetooth. Worth checking that you have the phone available and selected in there once paired

Hope that helps
Thanks will try. Think I will remove my phone from the bluetooth & start again

anonymous-user

61 months

Friday 17th May 2019
quotequote all
I had a similar issue initially - Bluetooth connects for telephone but not media. The fix was to go into the configure Bluetoooth menu and hit configure (even if it's already tethered to your mobile device); it seems to refresh the connection and sorts out media streaming problem (so I can zip through Spotify playlists through the OBC - and it shows the tracks being played).

Prolex-UK

Original Poster:

3,560 posts

215 months

Friday 17th May 2019
quotequote all
NFC 85 Vette said:
I had a similar issue initially - Bluetooth connects for telephone but not media. The fix was to go into the configure Bluetoooth menu and hit configure (even if it's already tethered to your mobile device); it seems to refresh the connection and sorts out media streaming problem (so I can zip through Spotify playlists through the OBC - and it shows the tracks being played).
Tried both ideas

No joy

went to the mini.com connectivity web page did not work

called the number was not recoginised

frigging useless

Prolex-UK

Original Poster:

3,560 posts

215 months

Friday 17th May 2019
quotequote all
Having another go

I do not get the bluetooth audio option

manual suggests I see it in the CD/Multimedia section but nothing

Any thoughts ?

Edited by Prolex-UK on Friday 17th May 13:01

anonymous-user

61 months

Friday 17th May 2019
quotequote all
Prolex-UK said:
Having another go

I do not get the bluetooth audio option

Any thoughts
I'll have a look later today and make a note of the steps I use to get around the issue. It's a bit weird as sometimes it tethers and everything works, other times it only has telephone functionality until it's reconfigured.

Prolex-UK

Original Poster:

3,560 posts

215 months

Friday 17th May 2019
quotequote all
NFC 85 Vette said:
I'll have a look later today and make a note of the steps I use to get around the issue. It's a bit weird as sometimes it tethers and everything works, other times it only has telephone functionality until it's reconfigured.
Thanks much appreciated

anonymous-user

61 months

Friday 17th May 2019
quotequote all
This might help, if the problem's what I experienced with Bluetooth connectivity being limited:

- Under CD/Multimedia, click Bluetooth (audio).
- Click on the mobile device that you have tethered.
- Click configure device.
- When that's finished, click OK

When you go back to selecting the type of media to play, it should allow for the phone to stream (Spotify etc) and show the playlist and allow you to skip tracks via the OBC.

I find the above sequence sorts out the connection 95% of the time, hope it's of some help thumbup

Prolex-UK

Original Poster:

3,560 posts

215 months

Friday 17th May 2019
quotequote all
NFC 85 Vette said:
This might help, if the problem's what I experienced with Bluetooth connectivity being limited:

- Under CD/Multimedia, click Bluetooth (audio).
- Click on the mobile device that you have tethered.
- Click configure device.
- When that's finished, click OK

When you go back to selecting the type of media to play, it should allow for the phone to stream (Spotify etc) and show the playlist and allow you to skip tracks via the OBC.

I find the above sequence sorts out the connection 95% of the time, hope it's of some help thumbup
i dont see the bluetooth audio in cd multimedia at all....most annoying

sad61t

1,100 posts

217 months

Saturday 18th May 2019
quotequote all
There are some MINI VIN lookup sites that say they report the options list.
Not tried them myself, but might let you check if BT audio was included.
Or drop in at a dealer and ask them to check if the feature has been enabled.

Prolex-UK

Original Poster:

3,560 posts

215 months

Saturday 18th May 2019
quotequote all
sad61t said:
There are some MINI VIN lookup sites that say they report the options list.
Not tried them myself, but might let you check if BT audio was included.
Or drop in at a dealer and ask them to check if the feature has been enabled.
Thanks

Will be calling the 'product genius' at my local mini dealer on Monday