Bentayga 2017 Rear Seat Entertainment Tablets

Bentayga 2017 Rear Seat Entertainment Tablets

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dave-the-diver

Original Poster:

256 posts

193 months

Thursday 8th August
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Morning all.


TLDR What can you still access on your 2017ish Bentayga Rear Seat Entertainment tablets?


Fairly new (to me) owner of a 2017 Bentayga.

Working my way around the features, and wondering about the rear seat entertainment tablets.

I don't suspect these will get much use, but curious to see what should work.

These appear to be Android 4.4.4 devices, which is out of support.

Out of the car, they will connect to a wifi network, but "for example" YouTube reports it is out of date, needs a Google account to update, but then connecting to my existing or a new google account fails.

I suspect this may be the out of date operating system causing problems.

Google maps on the front page of the tablet sort of woks, shows me the globe, but cant search "A data connection is required", but tablet is connected to wifi.

I think (need to retry) that tablet does connect to car radio (and tv?) when docked.

Is this all the functionality I should expect, or is something not configured correctly.

Many thanks

David


FFRR2022

3 posts

33 months

Saturday 14th September
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Hello David,

We bought a 2018 Bentayga in May from main dealer with “working rear entertainment” which showed apps like Netflix etc. in the advert. Sales Director also told us they were working (we have young children and would be using this as our daily car and for long trips).

Sadly, despite Bentley taking the car back to their main workshop in Wandsworth for a week with two specialists they could not find an update!

It seems the manufacturer of the tablets did not enable an update to be made - which for a £255,000 for our car (new) was a distinct lack of foresight on behalf of Bentley. We still paid six figures for our car (it is special order model hence the premium price) so the disappointment has been great. Whilst Bentley are “very sorry” we are still in negotiations six months on because it does not live up to the initial sales description.

To be fair, the entire sales team were not aware of this (allegedly). There are companies that can fit new tvs retrospectively but as you can imagine this is costly and leaves you with non Bentley parts.

The tablets are removable from the car (including the stalk), so you can just put some iPads in holders flush to the seats if required but aesthetically obviously this is not as pleasing.

I think that some people may be still able to access apps because they have not updated or logged out of their tablets. It is when you update them or log out when selling the car that creates the problem we think.

There is a product by a company called Digidash that we are looking into that can mirror apps potentially but we haven’t confirmed whether this will work or not. From memory about £270 (reservations were if it would just play on main dashboard screen and not on the rear screens) will let you know if we have any success!

So currently, a warning to anyone buying a Bentley with rear entertainment pre 2020 models… check the screens actually work with apps and are able to be updated or, if not, you will, like us have some defunct old tablets hanging about in your back seats! We also have an FF with rear entertainment which we’ve owned for many years and we’ve never even learnt how to switch them on but the Ferrari is not really a car we use with children for long journeys so it’s not been a priority but they would not have had apps and are really only for playing tv or dvds. Our 2019 Range Rover does have working tvs that can be updated so there really is no excuse for Bentley!

Very disappointing Bentley manufacturers! Simply not good enough when you’re paying this amount of money for a premium product. Especially when we pay £4-6k extra for the rear entertainment!

Best wishes David and please do let us know if you find a solution!


Edited by FFRR2022 on Saturday 14th September 08:19