Peugeot dealer servicing confusion

[Pentoman]

Popped in my local dealer to ask about a B service on a 2000 206. They said it's £169.99, but that's for a service with non-original parts. Now, tell me, what the hell is the point in a dealer doing a service with non original parts? Is that even allowed?! They didn't say they were OEM parts but motorquip parts whatever that means. I don't believe they were OEM. They said it's like using sainsburys economy beans instead of Heinz! Bearing in mind this is a car with 2 year/20,000 mile service intervals I can't imagine what sainsburys economy motor oil would look like after that length of time. I wonder if they'd use synthetic as they're supposed to.

I asked about a service using proper Peugeot parts which they seemed rather surprised about, and was told it's £350! I don't see how the price difference can be £180? Is there even £180 of parts used in a typical service?

I am able to do the service myself with a lot of effort but though I'd treat the car to a proper main dealer servicing especially as it's never been dealer serviced and could have recalls or computer updates (?). But by the looks of things I'd be doing it a dis-service.

Confused

[aw51 121565]

It is allowed, yes - google the term "block exemption". The part that concerns you is that authorised dealers can use quality parts not just the stuff in Peugeot boxes - and often the stuff they use is identical to that supplied to Peugeot garages but in differently labelled boxes and a lot cheaper...

Go to any motor factor and see the dealer mechanics lined up buying service items. The dealer wants to fit quality materials (it comes back on them first if the materials are duff) and the motor factor is anxious to provide quality materials (it comes back on them later on if they don't, and they want to keep the dealer's business), so you won't lose out on quality - in fact you'll save a wad of cash , which is why various bodies want block exemption to continue.

[Deva Link]

In the last few mths I've taken 2 of our cars to local franchised dealers, both of whom had £99 service offers.

First one was wifey's 5yr old Honda Jazz. 5yr service is an oil change and some checks. I forget their original quote, but it was some stunning amount, so I asked about the £99 offer. They said they could do that, but they wouldn't stamp the service book, which is basically the only reason to take it there. Eventually we agreed £160 inc courtesy car but a crucial part was that price includes a years HondaCare pan-European breakdown cover.

On daughter's Mitsubishi Colt, that need a major service inc brake fluid. Dealer quoted £290. Again I asked about the £99 deal and they simply that that it's not available on our car as it's still under warranty. They eventually did the service for £230 inc courtesy car, which I don't think is too bad for the scope of work they did (it's the first car I've ever looked after where the service quote included the brake fluid change and didn;t load it on afterwards).