Renault dealer, no longer accepting phone calls!?!

[MrBig]

Just called my local Renault dealer hoping to speak to someone in the parts department, but apparently, they no longer accept telephone calls!! Is this standard practice now? Manufacturer supported agents just have no interest in aftersales anymore?

Don't suppose anyone works at Renault here?

[DiscoSINGH]

Could be that specific dealer franchise is in admininstration (or about to go into administration?) and not taking customer calls?

Tried another Renualt main dealer? Did you get the same response?

[The Rotrex Kid]

I don't see why they wouldn't be.

I work for Renault, what do you need?

[donkmeister]

Phones are electric, and it's Renault.

(Dons flame retardant suit)

[MrBig]

DiscoSINGH said:

Could be that specific dealer franchise is in admininstration (or about to go into administration?) and not taking customer calls?

Tried another Renualt main dealer? Did you get the same response?

Its just the parts department that aren't taking calls. All my local dealers are part of the same group, although I haven't yet had time to call others.

[MrBig]

donkmeister said:

Phones are electric, and it's Renault.

(Dons flame retardant suit)

Trying to find out if 7700827555 is still available. It's a long shot, but I figured it was worth a try.

[donkmeister]

MrBig said:

donkmeister said:

Phones are electric, and it's Renault.

(Dons flame retardant suit)

Trying to find out if 7700827555 is still available. It's a long shot, but I figured it was worth a try.

Sorry, it was an attempt at humour based on the old "Renault electrics are unreliable" trope.

Good luck with finding your tail lights!

[The Rotrex Kid]

MrBig said:

Trying to find out if 7700827555 is still available. It's a long shot, but I figured it was worth a try.

My parts guys are saying NLA.

One on eBay here - https://www.ebay.co.uk/itm/265933765156?hash=item3...

[PositronicRay]

Sutton Park no longer take calls, everything goes via a call centre who take messages. It's a bit hit and miss.

[MrBig]

donkmeister said:

Sorry, it was an attempt at humour based on the old "Renault electrics are unreliable" trope.

Good luck with finding your tail lights!

To be fair, I quoted the wrong post!

[MrBig]

The Rotrex Kid said:

My parts guys are saying NLA.

One on eBay here - https://www.ebay.co.uk/itm/265933765156?hash=item3...

Thank you. Unfortunately, the ones on ebay seem to have the same number of studs broken off as ours!