Can DS models be serviced by any Citroen Dealer

[only1ian]

Very interested in a 2015 DS5 hybrid as a family runaround. Does anyone in the PH hive mind have experience of the model? Can any Citroen dealer service or are hybrids and the DS brand limited to certain specialised dealerships?

[itcaptainslow]

DS5 Hybrids need a hybrid trained technician, of which there should be many more now. When they were first launched we (ex Citroen service manager here for context) only had one as they were pretty niche, so had to be mindful when booking any in.

[only1ian]

itcaptainslow said:

DS5 Hybrids need a hybrid trained technician, of which there should be many more now. When they were first launched we (ex Citroen service manager here for context) only had one as they were pretty niche, so had to be mindful when booking any in.

Just the information and expertise I was looking for! This is why I love PH! Thank you.

To your experience are they good cars?

[mcmigo]

I have a DS7.

They are only serviced by a decreasing number of DS dealers, the Citroen dealer near me doesn't service DS. DS are pretty good customer service wise - I would call them up and ask.

I know people who have had a DS5 - liked the car, bit crashy ride wise but have been reliable.

[itcaptainslow]

only1ian said:

itcaptainslow said:

DS5 Hybrids need a hybrid trained technician, of which there should be many more now. When they were first launched we (ex Citroen service manager here for context) only had one as they were pretty niche, so had to be mindful when booking any in.

Just the information and expertise I was looking for! This is why I love PH! Thank you.

To your experience are they good cars?

Unless you’re desperate for a hybrid, do an awful lot of town driving or are after the ULEZ/tax break I wouldn’t bother and would just buy a regular DS5. They will only run on electric only up to around 30mph from memory and the range is not particularly large. Fuel economy ended up being worse than a “normal” DS5 due to the extra weight the car had to haul about.

The other quirk was a voracious appetite for rear tyres-we saw sub 10k miles typically from a pair.

However they were smooth (the hybrid system “filled in” the gaps in acceleration created by the EGS automated manual gearbox) and decent enough to drive.

My experience is based around circa 2013-2014 as I left the trade in 2014, so doesn’t take into account any development of the car or changes to the dealership network since then.