Citroen Cactus - General Engine Dysfunction
Discussion
My first venture into "French Bred" but my wife's Cactus seems to have developed a weird issue and I was hoping someone might be able to help.
It's a '16 Cactus diesel with the BlueHDI 1.6 engine, she filled up with diesel recently and on starting the car up a message came up on the main centre display:
Car said:
Engine Fault: Have the vehicle repaired
I checked the MyCitroen app that's connected to the car and this comes up with: App said:
Faulty Engine Control System:
Avoid using your vehicle until it has been serviced by a Citroën dealership.
The car was due its 3 year service (it's only done 28,000) but this has been completed by a local garage rather than the main dealer, however the message above persists each time the car is started. It's been refuelled again since this and appears to be operating perfectly normally. Avoid using your vehicle until it has been serviced by a Citroën dealership.
I've plugged my OBD2 scanner in to it and there are no stored codes and no issues being picked up. I'm planning to go for a proper diagnostics check at a local place next week (non-Citroen) to see if they can help as the main dealer (Evans Halshaw) want £50 just for me to drive in and they can't look until early May anyway.
Was just curious about it in the meantime and wondered if anyone had seen similar on their car before.
Also I posted in the Yorkshire forum asking if anyone could recommend a Citroen specialist in the Leeds area and got nothing so thought I'd use this as an opportunity to ask again
drdino said:
Download the app "FAP" from the Amazon app store. It's basically a mobile Diagbox for drivetrain modules and will be able to pull the proper codes from the Engine Control Module if it's supported.
Any chance it was refuelled with petrol?
I'll have a look for FAP, cheers - Torque didn't cut it. Any chance it was refuelled with petrol?
I'm assured no petrol was involved and was presented with the diesel hands to prove it.
megamaniac said:
I have a copy of Lexia if you want to come down and plug it in,i'm close to the A1 in Nottinghamshire.
Appreciate the offer, I've grabbed a copy of FAP so will see how I get on with that. It's a new world for me, Lexia sounds really useful and I suspect this won't be our last issue so I might invest 
Pushilka75 said:
I have the same problem with my Cactus.Diesel additive pump fails after refueling.I am using DelPhi diagnostic program to inject eolys fluid into the fuel.
I'd forgotten all about this post and still haven't fixed this (it's my wife's car), its due a service soon so I'll probably take the plunge and get a Citroën diagnosis and quote for repair but at the same time I'm still amazed an integral part could fail after so little time just because you had the cheek to refuel the car.Can you elaborate on what you're doing with the Delphi system please?
https://g.co/kgs/SJVCVz
This place is a pug/Citroen specialist. When I had a C5 a few years ago he did some suspension work, including a replacement hydropneumatic pump.
IIRC he was a bit of a grunting neanderthal and the place was a bit grubby but he's been there forever and fixed it for a decent price.
This place is a pug/Citroen specialist. When I had a C5 a few years ago he did some suspension work, including a replacement hydropneumatic pump.
IIRC he was a bit of a grunting neanderthal and the place was a bit grubby but he's been there forever and fixed it for a decent price.
Also this place specifically mention having the lexia diag system...never used them though
http://www.adsleeds.co.uk/
http://www.adsleeds.co.uk/
dave_s13 said:
Also this place specifically mention having the lexia diag system...never used them though
http://www.adsleeds.co.uk/
Thanks for that, they didn't come up on my many searches for some reason and they aren't too far away. http://www.adsleeds.co.uk/
The diagnostic place I usually use don't like Citroëns and won't look at it. Can't really argue with their choice, I wish I'd adopted the same policy when buying sometimes and gone with the Yeti.
The place in Armley haven't returned any of my messages or answered the phone when I've called but I find that happens with busy back street places so I probably need to visit in person.
thetapeworm said:
Thanks for that, they didn't come up on my many searches for some reason and they aren't too far away.
The diagnostic place I usually use don't like Citroëns and won't look at it. Can't really argue with their choice, I wish I'd adopted the same policy when buying sometimes and gone with the Yeti.
The place in Armley haven't returned any of my messages or answered the phone when I've called but I find that happens with busy back street places so I probably need to visit in person.
Could be on reduced hours due to covid maybe.The diagnostic place I usually use don't like Citroëns and won't look at it. Can't really argue with their choice, I wish I'd adopted the same policy when buying sometimes and gone with the Yeti.
The place in Armley haven't returned any of my messages or answered the phone when I've called but I find that happens with busy back street places so I probably need to visit in person.
Worth dropping in if your near enough.
The other place sound like they've got the diag kit and the ability to fix it as well.
Report back anyway, always handy to know if someone local is any good. The diag plae is also a HEVRA approved garage so I was thinking about using them keep the service history going on my Nissan Leaf.
I called the diagnostics place earlier, no answer but they did have an answering machine so I left a message in the hope they'll call back.
I looked on the map and they're even closer than I thought so if they get back (or I manage to get through when I try again) I'll definitely give them a go and report back.
I looked on the map and they're even closer than I thought so if they get back (or I manage to get through when I try again) I'll definitely give them a go and report back.
dave_s13 said:
Also this place specifically mention having the lexia diag system...never used them though
http://www.adsleeds.co.uk/
Thumbs up for Auto Diagnostic Services as of today. http://www.adsleeds.co.uk/
They carried out some initial checks and, in their words, "found faults in the engine ECU for additive ECU and also AdBlue leak".
Further checks in the additive ECU side found that there was a pressure fault in the additive circuit, excessive pressure.
They primed the AdBlue and the EOLYS systems and this cleared the AdBlue fault but the other remained.
Additive system blockage suspected (they've had three cars in this year with the same issue), either additive pipe or mechanical injector on fuel tank.
Pressure test found the additive injector would only open at 600 millibars. Cleaned pipe & injector and then found opening pressure to be 175 millibars which is supposed to be the right pressure.
After a couple of road tests the fault cleared.
As mentioned above ours was the fourth car with this issue that they've seen, this was great for me as one of the other customers had to pay for all the diagnostics carried out to isolate the problem, but it could be indicative of a problem that's likely to affect more people. It first came around for us at 28,000 miles following nothing more than a routine diesel top up (which would have then caused the system to do it's thing).
They suggest that if the problem occurs again it could mean we need a complete fuel tank or sender unit depending on which bit has the mechanical additive injector in it.
All of that for £120, two hours diagnostics and tinkering, pretty happy if it makes the issue go away and if it does come back I at least know what it's likely to be and can start trying to raffle off kidneys.
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