Well that's my day ruined....
Discussion
Pottering along a very busy M3 this morning in the outside lane when BANG, "s
t, can't see anything" bonnet over the windscreen.
Managed to pull over to the hard shoulder and pull the bonnet sort of back into place and zip tie it up.
Here is the damage:
Garage says new skin on the roof, new windscreen and new bonnet so it's going to be expensive
t, can't see anything" bonnet over the windscreen.Managed to pull over to the hard shoulder and pull the bonnet sort of back into place and zip tie it up.
Here is the damage:
Garage says new skin on the roof, new windscreen and new bonnet so it's going to be expensive
eybic said:
Sorry to hear this. The bonnet will NOT have been shut correctly the last time it was opened. When was the car MOT'd? as they should have carried out a check on the catch, who does the servicing as it should be lubricated as part of the svc schedule.
The mot was done in mar and I always check the catch and put some wd40 on it when I open the bonnet.vescaegg said:
I have seen this but the tech at the garage today said that if you were affected then you would have been contacted which I wasn't. Just spoke to the garage and they said it wil cost £2263
Edited by Tycho on Friday 14th October 12:39
eybic said:
Tycho said:
Yep.
Renault will be able to confirm when a letter was sent to you. When was the last time the car was in a Renault dealer? They inspect/ replace them on all Clio's that go into them.Tycho said:
eybic said:
Tycho said:
Yep.
Renault will be able to confirm when a letter was sent to you. When was the last time the car was in a Renault dealer? They inspect/ replace them on all Clio's that go into them.The problem occurs when the main catch corrodes and sticks in the open position leaving only the secondary catch engaged. The only sure fire way to ensure both are engaged is to yank the bonnet updwards after closing it. Unfortunately Renault have been found not to be at fault for this as it is considered a maintenance issue.
eybic said:
Tycho said:
eybic said:
Tycho said:
Yep.
Renault will be able to confirm when a letter was sent to you. When was the last time the car was in a Renault dealer? They inspect/ replace them on all Clio's that go into them.The problem occurs when the main catch corrodes and sticks in the open position leaving only the secondary catch engaged. The only sure fire way to ensure both are engaged is to yank the bonnet updwards after closing it. Unfortunately Renault have been found not to be at fault for this as it is considered a maintenance issue.
they would have opened the bonnet to fit your new screen i think id call the windscreen company and have a chat. if they opened bonnet its there fault and if they didnt open bonnet how did they fit the screen . also check the front of the headlining for damage i recently had a screen replaced in my 182 and they left the headlining in a terible state
eybic said:
Renault will be able to confirm when a letter was sent to you. When was the last time the car was in a Renault dealer? They inspect/ replace them on all Clio's that go into them.
Only if the car was originally supplied by a Renault dealer. Glad the O/P is OK, could have been a much worse outcome.Tycho said:
No light on the dash to show it was open and I washed it last night and it looked fully shut. I had the windscreen replaced yesterday and it is a big coincidence that thus happened today...
This.They didn't shut your bonnet properly.
Twice they've left my bonnet unlatched after replacing windscreens.
They will, of course, deny this - checklist ticked, technicians fully trained etc etc....
cheddar said:
Tycho said:
No light on the dash to show it was open and I washed it last night and it looked fully shut. I had the windscreen replaced yesterday and it is a big coincidence that thus happened today...
This.They didn't shut your bonnet properly.
Twice they've left my bonnet unlatched after replacing windscreens.
They will, of course, deny this - checklist ticked, technicians fully trained etc etc....
I had a hire car by mid Friday afternoon and I have to say that the customer service people I have been dealing with have been great.
80quattro said:
eybic said:
Renault will be able to confirm when a letter was sent to you. When was the last time the car was in a Renault dealer? They inspect/ replace them on all Clio's that go into them.
Only if the car was originally supplied by a Renault dealer. Glad the O/P is OK, could have been a much worse outcome.Does anyone know what the recall procedure was for older, many owner cars that were technically imports as I believe my 172 was originally sourced from Motorpoint in Derby? Renault do not recogise the number plate on their system so I'm not sure if mine has been replaced. I suppose they might know from the chassis number??
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