VW Polo Infotainment Update

VW Polo Infotainment Update

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Discussion

ainsyyyy

Original Poster:

1 posts

59 months

Tuesday 10th December 2019
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Hi,

I have a VW Polo 2014 1.2 TSI DSG, and the infotainment is really glitchy (touchscreen not working, switching radio stations, making random phone calls etc.).

Anyway, I took it to my local VW and they diagnosed it as needing a software update which would cost £102.00.

The car has 12 months Das Welt Auto used car warranty on it, and they say a software update isn't covered under it. They also wouldn't tell me what the update to the infotainment system did as "it's just a download from volkswagen and we don't know what it does".

Is this normal to pay £102 for an update, and does anyone know if they're correct about it not being covered under warranty?

Cheers.

Penelope Stopit

11,209 posts

116 months

Wednesday 11th December 2019
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Looks like updates can be downloaded from VW Germany

https://webspecial.volkswagen.de/vwinfotainment/in...