Volvo XC90 - Sat Nav Fault

[MagicChimp]

Hello Folks,

I would appreciate some help with a fault on my Volvo XC90 (Oct 2011 model) Sat Nav.

The car recently had a new battery and a mapping update to the Sat Nav maps following which the Sat Nav worked fine. A few days later the following fault appeared:

- Sat Nav powers on correctly and the screen rises from the dashboard.
- Sat Nav offers the options of Simple or Advanced mode.
- Regardless of which one I select, about 10 secs later the screen displays the message 'Unable to access hard disk. Please wait...'
- The Sat Nav unit under the front passenger seat emits a repetitive audible clicking sound.
- The above message and clicking sound continue and do not stop.
- The Sat Nav unit is effectively a box with some circuit boards, a DVD player and a hard disk.

I have resent the fuse that supplies power to the unit and resent the cables to the back of the unit but to no avail. Volvo's answer was, 'We don't know what has failed but we can fit a new Sat Nav unit for £1250'. My answer was, 'For that money it can stay broken'.

Does anyone have an answer to how I can resurrect this Sat Nav?

[oilslick]

Disclaimer - I know nothing about this unit. However, a ticking or clicking sound from a hard disk is rarely good news. The symptoms you describe sound like the hard disk has had it. Might be worth a google to figure out if this can be replaced without having to swap out the entire unit.

[Ar63]

Concur with the above - clicking sound = dead hard drive. Try to swap it out or even better, replace it with a Solid State drive using an adapter. No moving parts and faster access times for data

[h0b0]

The navigation upgrade is dvd based. The clicking sound is the DVD player under the passenger seat trying to find the dvd. If this was a dealer upgrade I’d be asking them to sort it.

[gmaz]

Google "volvo sat nav repairs uk" and several companies are found that do repairs for much less than £1250