Mk7.5 Fiesta Aux Issue

[Jack69]

I have a problem with the aux port on my Fiesta (2013 model).

Basically, the actual port for the aux connection has fell through the facia that holds it in.



I mentioned this to the service dept at my local Ford dealer when I last took it in for a service and they called me after they had looked at this and they informed me that they won't fix it, but offered to sell me the part to do it myself. I bought the part as it was only about £2 and now am stuck wondering how to fix it.

Here is the part they gave me:



So, any ideas as to how I would go abut fitting this?

[Dash-Cam Man]

The part they have sold you is useless until stage 2 of the fix is achieved.

Stage 1, is to prise that same plastic trim apart from your vehicle (I.e. where the aux is missing) & remove the USB from the housing. Do this was plastic interior trim tools to avoid damage, al though if replacing, use whatever necessary as the damage doesn't really matter since you have a spare. You will then have a sufficient sized hole to shine a torch in, and retrieve your 3.5mm aux port which should have fallen down behind this trim.

Once retrieved, move onto stage 2 which is to simply clip it into the back of your new £2 trim, and clip in your USB connection too.

Thanks, Jay

[Jack69]

Dash-Cam Man said:

The part they have sold you is useless until stage 2 of the fix is achieved.

Stage 1, is to prise that same plastic trim apart from your vehicle (I.e. where the aux is missing) & remove the USB from the housing. Do this was plastic interior trim tools to avoid damage, al though if replacing, use whatever necessary as the damage doesn't really matter since you have a spare. You will then have a sufficient sized hole to shine a torch in, and retrieve your 3.5mm aux port which should have fallen down behind this trim.

Once retrieved, move onto stage 2 which is to simply clip it into the back of your new £2 trim, and clip in your USB connection too.

Thanks, Jay

Right, so to get the existing plastic trim out, would the best way be to stick something in the hole left by the aux port and pull it forward? Then once that's out and the ports are moved into the new trim, I can just push the new trim in place?

[jrb43]

They "won't fix it for you"? Every day, Ford "service" departments find a new way to anger and disappoint

If you're considering a career in removing plastic trim - the correct tools to invest in are "plastic trim removal tools". Otherwise you want something that is ultimately softer than the panel you're trying to remove - NOT a screwdriver, which will chunk out the surrounding trim. There's probably barbs on 2 sides which will need prying free.