Caught Speeding...

Author
Discussion

Dick Sternum

Original Poster:

66 posts

253 months

Tuesday 4th November 2003
quotequote all
Anyone else's dealer been caught speeding in your car when it's been in for a service? Mine were caught doing 55 in a 40 zone (t***ers) and apparently they are the 4th best dealer in the country!

bogie

16,612 posts

279 months

Tuesday 4th November 2003
quotequote all
OMG ! ...1st time Ive heard of that from a Lotus dealer...however Ive seen the beemer dealer boys tearing around 30 limits at 50mph in customers cars

dragstar

3,924 posts

257 months

Wednesday 5th November 2003
quotequote all
that is outrageous (sp?)

if i have time today, ill dig up the relevant law on TWOCING/theft at uni.

if guilty id take it further. they'd probably offer you free servicing for life, rather than suffer that PR disaster.

its not right that others can disrespect our property.

like i say ill try and check, but i'd go and give them a mouthful anyway



El 'star

poptosis

850 posts

253 months

Wednesday 5th November 2003
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pikies

lotusnobles

731 posts

259 months

Wednesday 5th November 2003
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By the same token basic converstaion that happpens up and down the country

Quote

Customer ' I have a really bad vibration which comes in at around 95-100mph, if you test it you'll see...'

Dealer ' Er... no we wont'

Customer ' Why???'

Dealer ' Cus its Illegal'

Customer ' So....'


dragstar

3,924 posts

257 months

Wednesday 5th November 2003
quotequote all
got some basics:

theft is dishonest appropriation property belonging to another, with an intention to permanently dprive.

all elements must be proved. probably not theft, as there is no intention to PERMANENTLY deprive.

could have a look at twocing for you if you like..over the weekend?

ohh and you owe me £3billion for typing this and doing that bit of research

northernboy

12,642 posts

264 months

Friday 7th November 2003
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Dick Sternum said:
Anyone else's dealer been caught speeding in your car when it's been in for a service? Mine were caught doing 55 in a 40 zone (t***ers) and apparently they are the 4th best dealer in the country!


Not had that happen, but I have had a call from the dealership telling me that my car won't start, as the immobiliser isn't functioning. "No problem", I say, "start the service, and I'll drop round the other key fob later".

Turns out that they can't do this, as the car isn't at their dealership, but is actually outside a shop a few miles away, as they'd been using it to run errands. No hint of embarassment at this, no offer to send someone round to me (fifteen miles away) to get the spare fob, no explanation of why, exactly, they hadn't taken my car straight to the service centre, and left it there. Just an expectation that, although they knew that this area had problems with transmissions blocking the radio controlled alarm, I'd get my motorbike gear on, and take two hours to piss around fixing their problem.

Now that I'm stepping away from Lotus ownership again, I'll hopefully not have to deal with this in the future.

roosevelt

396 posts

268 months

Friday 7th November 2003
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I take it that Dick Sternum is a 100% law abiding citizen???

FourWheelDrift

89,604 posts

291 months

Friday 7th November 2003
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roosevelt said:
I take it that Dick Sternum is a 100% law abiding citizen???


I don't know but it sounds painful

DanH

12,287 posts

267 months

Friday 7th November 2003
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northernboy said:

Now that I'm stepping away from Lotus ownership again, I'll hopefully not have to deal with this in the future.


You'll be lucky. Lotus don't have a monopoly on crap dealers, and its not like there is a single dealer that is Lotus only anyway.

northernboy

12,642 posts

264 months

Friday 7th November 2003
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DanH said:

northernboy said:

Now that I'm stepping away from Lotus ownership again, I'll hopefully not have to deal with this in the future.



You'll be lucky. Lotus don't have a monopoly on crap dealers, and its not like there is a single dealer that is Lotus only anyway.


I doubt, though, that anyone else can be so consistently bad at customer service as Lotus, and their dealer network have been.

I was first put off by the M250 debacle (I was third on the list, paid a lot of money, learned about its demise in the press, had to fight for my deposit back), but it's pretty much continued since then. Cost IS NOT an issue for me, I'll pretty much pay what it takes IF the service is OK. I'll sometimes question exactly why a K-series demands such expertise, but I'll still pay it, but I will not put up with crappy service all the way down the line if I can help it. I'm not the only loyal afficionado that Lotus have trodden on in recent years, and I really don't think thatthey can keep doing ot for too long if they are going to survive.