Factory Service

[onedsla]

Hi - now I'm in the South, I quite fancy getting a dealer stamp in the handbook for my S2's 1 yearish service.

I'd like to make a day of it & maybe get a factory tour / few laps of Hethel.

Is this possible? Has anybody done it before?
Ta

[Bonce]

I've had a factory service before, but I'll warn you it isn't cheap!

I'm sure you'll be able to book a factory tour if you arrange it in advance when you know when your service is. As for a few laps of the circuit... in your own car, not a chance. As a pax with a Lotus employee, vague chance if you're a great blagger and your timing is right / they're not using the track for anything else.

[msharman]

I had a service, new tyres and a new interior fitted at the factory. Not only did I find it expensive but I was without my car for about 6 weeks! Also without phone calls to them every day I'm sure it would have been longer. Oh and on the Friday before I picked it up they noticed that the had forgotten the MoT!!! I was left unimpressed by the service but the work that was done was to a high standard.

[Dick Sternum]

Jees - so even the factory gives crappy customer service. I'm starting to wonder if there's a point - seemingly no decent dealers, the approved "Esteem" insturers are a bunch of lying idiots and now the factory is rubbish too which I kinda guessed having just received my certificate for the driver training today. The driver training that I did back at the beginning of July. Hmm, me thinks I'll soon be an ex Elise owner...

[bogie]

Try going to one of the many Lotus specialists such as Lakeside or Sinclaires ...its a different world

[DanH]

Wilson's have always been very accomodating to me, including picking my car up etc.

[bogie]

Agree - Wilsons Lotus are one of the better dealers, never had any probs. Their servicing price list on the Elise is same as a specialist...its just the £85 an hour labour rate for other work that forces you to go elsewhere for other stuff. Last time my car was in for a service there it came backwith all the warranty stuff done without me even asking !

[Dick Sternum]

Hmm, where are these dealers. I'm based near Leicester and so am already driving to either Derby or Northampton (though I don't think I'll be going there again!). I've not tried Nick Whale in Birmingham yet who are meant to be good.

[bogie]

Wilsons is chadwell Heath, NE London/Essex border ish...bit of a trek from Leicester.

Tried looking at the dealer reviews on www.southrun.co.uk?

[DanH]

Lotus Ribble Valley are meant to be good too.