New S2 woes...
Discussion
At my first service I got the dealer to sort out my leaky boot, which was getting "slightly damp" after a lot of rain... They re-sealed something and told me it was fixed.
After the rain in the last few days, I opened the boot to load up my gear for new years eve, to find the boot filled with water! At least 2 inches of standing water in there. What a
.
The dealer apparently can't see me for another week, despite saying that when I bring it in, it's a "while you wait" job to fix it.
I guess it sounds like they're not planning on drying it out for me, which is a shame as I live in a top floor flat with no real space to hang up the interior lining... Anyone else had a leaky boot problem? Is it something I can fix myself, because I really don't want it filling up over the next week every time it rains.
If it all goes mouldy because of the damp, where do I stand on my warranty? Would they replace the lining for me for free? I doubt it looking at earlier posts on avoiding warranty work...
After the rain in the last few days, I opened the boot to load up my gear for new years eve, to find the boot filled with water! At least 2 inches of standing water in there. What a
. The dealer apparently can't see me for another week, despite saying that when I bring it in, it's a "while you wait" job to fix it.
I guess it sounds like they're not planning on drying it out for me, which is a shame as I live in a top floor flat with no real space to hang up the interior lining... Anyone else had a leaky boot problem? Is it something I can fix myself, because I really don't want it filling up over the next week every time it rains.
If it all goes mouldy because of the damp, where do I stand on my warranty? Would they replace the lining for me for free? I doubt it looking at earlier posts on avoiding warranty work...
WHy not remove the lining yourself, is this possible on an S2 ?
I ask as I flooded the boot on my S1 with about 4 inches of water (accidentally removed the boot seal drain hose in the boot) and had to remove the linig and heat resistant foam from the boot for about 3 weeks . . . was all held in by velcro . . .
dried out fine in the end . . .
fd
I ask as I flooded the boot on my S1 with about 4 inches of water (accidentally removed the boot seal drain hose in the boot) and had to remove the linig and heat resistant foam from the boot for about 3 weeks . . . was all held in by velcro . . .
dried out fine in the end . . .
fd
Ask for your money back.
This warranty issue hasn't been rectified satisfactorily and they can't be bothered to pay their mechanic a bit of overtime to fit the car within a reasonable timescale. Are they serious, are they trying to lose you as a long term customer?
DAZ
Oh yes, practical steps.
A fax to Lotus Customer Relations Director asking them to send a mechanic from Norwich to Bristol forthwith in order to fix a warranty issue the supplying dealer has failed to remedy and is incapable of attempting to remedy within a satisfactory timescale. Failing this a full refund.
EDITED TO ADD PRACTICAL ADVICE
>> Edited by dazren on Monday 6th January 00:41
This warranty issue hasn't been rectified satisfactorily and they can't be bothered to pay their mechanic a bit of overtime to fit the car within a reasonable timescale. Are they serious, are they trying to lose you as a long term customer?
DAZ
Oh yes, practical steps.
A fax to Lotus Customer Relations Director asking them to send a mechanic from Norwich to Bristol forthwith in order to fix a warranty issue the supplying dealer has failed to remedy and is incapable of attempting to remedy within a satisfactory timescale. Failing this a full refund.
EDITED TO ADD PRACTICAL ADVICE
>> Edited by dazren on Monday 6th January 00:41
fergusd said: WHy not remove the lining yourself, is this possible on an S2 ?
I ask as I flooded the boot on my S1 with about 4 inches of water (accidentally removed the boot seal drain hose in the boot) and had to remove the linig and heat resistant foam from the boot for about 3 weeks . . . was all held in by velcro . . .
dried out fine in the end . . .
fd
Great - I guess I can substitute the words "heat resistant foam" with "stuff that soaks up LOADS of water". I think it is all velcro'd into place, but living in a one bed flat with no garage, I think the burd is going to get a bit p1ssy with me hanging boot lining in the bathroom for 3 weeks!
I think I'll give the dealer a call again today and try and get them to come up with a more satisfactory deal.
Cheers chaps!
...If only they thought of putting a plug in the bottom of the boot!
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