Contact Number Lotus Warranty Department

[zasker]

Does anyone have a contact number for the warranty/repair office at Lotus. I had one that used to put you through to the main gate and they would connect you but that doesn't seem to work anymore and their web site only gives e-mail addresses

[Bibs_LEF]

Call 01953 608000 and ask for the warranty dept.

[zasker]

Thats the number I've been trying but it doesn't seem to be work for me at the moment.

[Bibs_LEF]

I've just checked and it's fine!

Any reason why you're not going through a dealer?

[zasker]

Not sure what was wrong but have finally got through but then got a number for a new office they have in Norwich. Trying to go through a dealer but I bought the car in UK but am currently in Germany. Dealer insists I drive the car there so that he can check the fault (Speedo, Tacho, Fuel Gauge, Temp Gauge etc not working) before he will order the parts. Wouldn't mind but its a 200 mile round trip and would mean 2 trips and they can't fit me in until 25 Jul! So I am trying to see if Lotus will send a new instrument binnacle so I can just go there and they can fit it and hopefully a bit sooner than 25 Jul. Car is only 8 month old

[TOENHEEL]

Neil E. S. Turner
Customer Services, Warranty
& Technical Manager
LOTUS CARS LIMITED

Potash Lane, Hethel, Norwich, Norfolk, NR14 8EZ, England
T [phone]
F [phone] www.grouplotus.com
[e-mail]

[zasker]

Thanks for that will e-mail him, did get a phone call from a member of staff yesterday saying he would arrange something but I then e-mailed him today and got a reply to say he was Out Of Office.

[TOENHEEL]

I got put through to the guy above when i needed to change the warranty details over to me the new owner. Sure he will help

[zasker]

Yeah cheers seems to be working, hopefully it'll be sorted soon.