SAAB 93 Problems and Review

SAAB 93 Problems and Review

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Snapper7

Original Poster:

990 posts

266 months

Wednesday 10th September 2008
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As some of you might be aware I purchased a SAAB 9-3 Liner SE 150 Sportwagon 1.9TDi almost five months ago as a new pre reg’ed unused car .

I though that some people would be interested to hear my views and problems with this car:

I got a good discount and it’s my 3rd SAAB. But it will be my last.

The car drives well & has good performance with the 6th gear but don’t believe the claimed 55mpg on a run, I have never get more than 46.

The build quality is not what it used to be; Plastics mark easily, door trims didn’t fit, fuel cap access flat keeps falling off, intermittent issue with LED front lights. Dealer fit Parrot Bluetooth phone kit continually plays up. Can’t blame SAAB for that one, it is a third party item. Most issues are still outstanding.

But the worst issue has been a bacterial build up in the air-conditioning system that has given me health problems. So far I have had over 13 weeks (may be more) of severe sort throats. After many trips to the doctors, plus the hospital, numerous courses of antibiotics and a blood test. I’ve diagnosed the air-con to be the issue by evaluating the time sent in the car with the effect on my throat and then not spending time in the car to see marked improvements. Only for them to worsen when spending further time in the car.

SAAB Customers services not interested & dealers say it is not covered under warranty. As long at the air-con blows cold air it’s not a warranty issue, not their problem.

This is very poor customer service from SAAB, which is not what I would expect when buying a premium brand new car from a main dealer.

I will be off loading this car ASAP and I am already in talks with another dealer of a different mark.

topcarrera

98 posts

206 months

Thursday 11th September 2008
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Just over three weeks ago I drove away from the main car auction centre in Bristol with an absolutely mint 36K mile one owner (Saab contract hire) Aug 06 regd fsh 1.9 TID 9-3 Linear Sport estate for £6.8K - Only an 8v model so pretty gutless but a few quid on a remap should find a safe additional 40 bhp. Early days but the claimed 50+ combined mpg claims seem about 15% optimistic.

Great value for a two year old mint car and will do what I need for a while (between jobs)but simply cannot comprehend how £20K+ price tags apply to these things new - incredible

900T-R

20,405 posts

264 months

Thursday 11th September 2008
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GM really needs to get their head out of their rectum and wake up to the reality that the interior quality of the 9-3 is not nearly good enough for the segment Saab is trying to compete in, and a disgrace to the marque given that pre-GM models used to be built like sodding tanks inside and out, and beautifully engineered.
Detroit-instigated pennypinching almost killed off Opel/Vauxhall (who were very successful in the Eighties) who are still struggling with a sub-par image and residuals as a result. Have they learned? Have they censored .



Edited by 900T-R on Friday 12th September 06:28

Rocket Pepper

1,281 posts

223 months

Thursday 11th September 2008
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Snapper7 said:
I’ve diagnosed the air-con to be the issue by evaluating the time sent in the car with the effect on my throat and then not spending time in the car to see marked improvements. Only for them to worsen when spending further time in the car.

SAAB Customers services not interested & dealers say it is not covered under warranty.

This is very poor customer service from SAAB, which is not what I would expect when buying a premium brand new car from a main dealer.

I will be off loading this car ASAP and I am already in talks with another dealer of a different mark.
I think you've done Saab an injustice. It's impossible for an air con system to be a source of contamination. It's only conditioning fresh air after all.


Snapper7

Original Poster:

990 posts

266 months

Thursday 11th September 2008
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Rocket Pepper said:
Snapper7 said:
I’ve diagnosed the air-con to be the issue by evaluating the time sent in the car with the effect on my throat and then not spending time in the car to see marked improvements. Only for them to worsen when spending further time in the car.

SAAB Customers services not interested & dealers say it is not covered under warranty.

This is very poor customer service from SAAB, which is not what I would expect when buying a premium brand new car from a main dealer.

I will be off loading this car ASAP and I am already in talks with another dealer of a different mark.
I think you've done Saab an injustice. It's impossible for an air con system to be a source of contamination. It's only conditioning fresh air after all.
Thanks for your comment, But I have spent a good while looking into the health problems that have affected me. It was medical staff that pointed me to the cars aircon system in the first place.

Cars (Of any make) that have been standing around in various climates can be affected especially if stagnant water/fluid is in the system.

Last weekend I spent a good while talking to a senior virologist for the health service about the problem. this was very informative. if water/liquid/condensation formed in the air-con system and the car has been left to stand around in various climates conditions for a long while, then bacteria can build up. in the first month or two of using the car (Which was unused until I owned it) has aided the spread of bacteria through the system rapidly until it was able to affect me. I would seem to be unlucky in that I have a harmful bacteria build up in my car.

Not all forms are harmful, but some could also be deadly. One of the worse that can develop in air-conditioning is Legionnaires' disease which can kill.

Still not convinced then this could make some interesting reading for you;
http://en.wikipedia.org/wiki/Bacteria
http://en.wikipedia.org/wiki/Legionellosis
http://www.amm.co.uk/files/factsabout/fa_leg.htm

cbcbcb

270 posts

218 months

Thursday 11th September 2008
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Have you tried any aircon disinfectant products?

Found this on google, for example: http://www.centralgaragecarcroft.co.uk/bugs.htm

Snapper7

Original Poster:

990 posts

266 months

Thursday 11th September 2008
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Thanks for that. I have already spoken to them and a couple of other companies. The response so far is; I would seem to have a rather serious case and it would need a fair bit of investigating.

In all honesty it could involve stripping out the whole air-con and ventilation system including filters, tubes, vent outlets etc from start to finish to sort out the problem which would not be cheep if the bacteria is very deep seated. This might need to be done more than once to ensure a resolve, which could be the reason why SAAB are not interested.


I continued my battle today with SAAB Customer services who don't want to really deal with this problem. They promissed to call me back by the end of the day with a resolve to what they plan to do. Yep you guessed it they didn't.

Strange you can buy a new car from a dealer and given the situation they don't really want to deal with the situation because SAAB won't back them in sorting it out. SAAB also don't seem interested. But if I had an employee in the car then I would get sued by the employee on the grounds of health and safety is the work place.

I might have done a deal today to off load the SAAB for a new car. I know that I am going to take a big hit but at least I won't have the problem anymore. A bit drastic I know but after 13 weeks of feeling like c£@p it might well be worth it in the long run.

Rocket Pepper

1,281 posts

223 months

Friday 12th September 2008
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Snapper7 said:
It was medical staff that pointed me to the cars aircon system in the first place.
Yes, my doctor came to my workshop just the other day. I told him his arm was broken for sure, and sent him directly to my panel beater.

Snapper7 said:
Cars (Of any make) that have been standing around in various climates can be affected especially if stagnant water/fluid is in the system.
If this were true, how can your car be seen as a problem caused by the Main Dealer?

Snapper7 said:
Last weekend I spent a good while talking to a senior virologist for the health service about the problem. this was very informative. if water/liquid/condensation formed in the air-con system and the car has been left to stand around in various climates conditions for a long while, then bacteria can build up. in the first month or two of using the car (Which was unused until I owned it) has aided the spread of bacteria through the system rapidly until it was able to affect me. I would seem to be unlucky in that I have a harmful bacteria build up in my car.
Now you're saying 'seem' as in not sure? Without conclusive proof you can't say for certain it's the cars air con that's causing your health issues. Therefore you can't blame Saab. And even if you could, surely we'd be right to assume this is a pretty isolated occurence which isn't down to a vehicle manufacturer, yet after three Saab's you feel you need to blame Saab on a public forum without first proving anything. Least of all it's the car in the first place. How exactly would you wish Saab to proceed on your behalf? Can you imagine they spend a grand or three, only to confirm your medical boffins assumptions were correct. Then what? You sue Saab?

As for automotive air con. I'll stand corrected, but I've never heard of such bacteria in a cars air con, and fail to see how it's possible. Water isn't used as a coolant in a vehicle system, where as it is in buildings. The only 'water' is that from the air inside the vehicle which has been dehumidified as it passes across the receiver drier, its purpose being to draw heat out of the vehicle. As this warm air passes across the receiver drier it boils off, cools, turns to water, and drains to atmosphere. It doesn't as such, go back into the vehicle, but I could see how a bacteria in such an area could. But then one could suggest the vehicle might have been damp inside, possibly under the carpet area, from excessive rain fall, driving in very wet conditions, or even minor flooding. Who is to say how and where the bacteria came from if it were found to exist.

Then there's the question of your diagnosis. If you're in the care of a senior virologist, why hasn't your condition been pinpointed and its source been looked into much more efficiently, like your virologist taking samples from your car. Seems a pretty dangerous airborne contaminant to be just left to guess work, and the rest of the world to come down with. Have you considered you might be in danger of wiping out mankind. Before you take Saab to task, surely you should be more concerned about us rather than your bloody car. Take my advice. Bin your virologist for a younger model.

Anyway, good luck with your health, and let us know if you find conclusive scientific proof. As a side note, I'll run your circumstances by my air con engineer who's very knowledgeable in the field of A/C etc.


Snapper7

Original Poster:

990 posts

266 months

Friday 12th September 2008
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Hi Rocket Pepper

Thanks for your reply, I can understand your skepticism because it is not a normal everyday issue that comes to light in the UK.

Hopefully I will try and answer some of the point you raise.

You might be correct that water is not used as a coolant in air-con, but it does form by way of condensation in the system and if left to stand it can become a breading ground for bacteria especially if the car has been left to stand for long periods which my car could well have been. The bacteria spores would have spread and rapidly increased in the first month of use as the air-con or Ventilation system is used. Once it has gained enough strength it can then spread and infect other areas or occupants of the vehicle who are repeatedly exposed to it as an airborne virus from the vetilation for long periods of time. This would explain why it has affected my throat. There are no signs of any dampness in the vehicle.

In your comments "If you're in the care of a senior virologist, why hasn't your condition been pinpointed and its source been looked into much more efficiently, like your virologist taking samples from your car." and "Take my advice. Bin your virologist for a younger model. "

The virologist is lab based and does not work in the field, also Public health virologist don't go around swabbing cars, they process the information that is taken from doctor and other health care professional. This virologist has almost 40 years experience in the field. So I guess that he can comment from an educated position on the matter.

There has been some development from SAAB today, They have given one of their dealers the chance to have a look at things and come back to them. I have since spoken to that dealers service manager who is aware that these situations can arise and often do in warmer climates. He is currently looking in to what can be done about disinfecting the system before reporting back to SAAB.

Rocket Pepper

1,281 posts

223 months

Saturday 13th September 2008
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Snapper7 said:
You might be correct that water is not used as a coolant in air-con, but it does form by way of condensation in the system and if left to stand it can become a breading ground for bacteria especially if the car has been left to stand for long periods which my car could well have been.
I'm just not seeing it. Where is this condensation/water supposed to be collecting? If it's on an air con component it has to be the receiver/drier unit. If so, it's drained to the outside of the car, though you'll only see water falling from the drain if the system is running/has just been run. If you believe water has collected in the vent ducting, I doubt it ever got there from air conditioning. More likely the ducting under the carpet along the centre of the floor pan, and the inner of the sills have been subject to water getting in from the outside. Given the wet weather/flooding we've seen these past 14 months or so, I'd put my last pound on any contaminated water in your car, coming from an outside source. Whether I'm wrong or not, I still fail to see how this is Saabs problem, and why you'd so vehemently blame them. Especially since you're on your third Saab. Never mind a common sense judgement. No offense.



Snapper7 said:
The virologist is lab based and does not work in the field, also Public health virologist don't go around swabbing cars, they process the information that is taken from doctor and other health care professional. This virologist has almost 40 years experience in the field. So I guess that he can comment from an educated position on the matter.
Lab based or not, what's to stop you rubbing a few cotton buds around the car vent areas, and giving thenm to your virologist? I guarantee if there was a bacteria present, you'd find it by swabbing. Then there's you. Have you been swabbed? Your virologist should take a sample from your nostril and your bum hole. If you have a bacteria in your body you shouldn't have, the test will be positive, and a course of treatment, usually anti biotic, will be made available to you.

From where I'm sitting I think you need to be more certain of your own condition with proven findings. I understand your process of illimination, and you could well be onto something, but you'll not know for certain ever, unless you diagnose both you and the car. More likely you'll sell the car, and your condition will clear regardless, but you'll always blame the Saab, when such might be a long way from the truth. I'm watching with interest as I'm a Saab specialist, and wouldn't want to see you being right, and wondering if such could happen to one of my cars or my customers. Good luck. Keep us posted. Interesting scenario.

Snapper7 said:
There has been some development from SAAB today, They have given one of their dealers the chance to have a look at things and come back to them. I have since spoken to that dealers service manager who is aware that these situations can arise and often do in warmer climates. He is currently looking in to what can be done about disinfecting the system before reporting back to SAAB.
You know, if stagnant water from flooding or similar was found to be the source, and thatb water was proved to have got there before you purchased the car, who knows, you might have a claim. Or at the very least, warranty for new carpets. In fact, as I type I'm thinking, you have more than a claim. You could have the car written off on insurance. If I were you I'd be asking previous owners if the car was standing in water at least to the sill height at any time we had the floods etc. I'd also demand that your Saab dealer remove the carpets and thoroughly check the floor pan cavities. That's where I'd be looking as well as your air con area. I'd also speak to the insurance company too. See what their position is, given you can prove the car has affected your health.

Edited by Rocket Pepper on Saturday 13th September 00:45

Snapper7

Original Poster:

990 posts

266 months

Saturday 13th September 2008
quotequote all
Hi Rocket

Last Par first. There are no previous owners. The car was brand new, but pre-reg'ed to make up sale figures. So I can not ask previous owners other than SAAB UK.

I would agree that you would find it by swabbing. But he is not allowed to do private work and he is on the South Coast.

I would Agree that a course of treatment, usually Antibiotic will be made available to you. I have had three courses of Antibiotics but the doctors will only swab me. Sorry Thats the NHS for you.

As for could it happen to one of your cars or customers. The answer is yes it can. But Luckily most bacterial build ups only end up with a smell.

As for the carpets they are fine and all smell good.

I think that you will find that the insurance company refer me back to SAAB

Snapper7

Original Poster:

990 posts

266 months

Saturday 13th September 2008
quotequote all
Hi Again Rocket

I think that you will find that there was a fair few issues in America with Aircon and bacterial build ups. If you are board you could do some searches on the net.

Rocket Pepper

1,281 posts

223 months

Saturday 13th September 2008
quotequote all
Morning Snapper. Well, if the car was new to you, but previously registered, were there any miles on it? If you're convinced it hasn't been subject to water getting in it, then I'm amazed air con could be the cause of a bacterial build up in the vent system, and still don't believe it so. Keep me posted.

And I'd be asking that insurance write the car off. During last summers flooding, the insurance engineer came to see a flooded convertible I had recovered. He told me he'd just inspected before getting to me, a few months old Jeep. Water had got over the sills about a week earlier, but the lady owner was still driving around in it and it was working fine. Except it stank inside and was full of fly's. He wrote the Jeep off on health grounds, is what he told me, and allowed her full money.

Edited by Rocket Pepper on Saturday 13th September 11:48

Snapper7

Original Poster:

990 posts

266 months

Saturday 13th September 2008
quotequote all
Under 50 miles on the clock if I am correct. Most of that was moving it from one dealership to the one I got the car from

ylee coyote

420 posts

243 months

Sunday 14th September 2008
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Water is the media in which bacteria grows
no water =no bacteria
air con condenses water from the ambient air as it is cooled
water drains out the bottom

if car is sitting for months/ years unused = no aircon and no condensation =no /dead bacteria

If aircon is on constantly then water on the condenser all the time = water there =media for bacteria

however the bacteria has to get there in the first place

I would postulate that it is very highly unlikely for bacteria to be present from the manufacture
the longer its not used the more likely it is to be free from bacteria (no water = death)
there has been cases of nasty bacteria growing in air conditioning systems eg legionella but they have typically used water for cooling
But we all know you can get nasty niffs from car air con but these can be easily removed by purging the condenser with little bleach solution ....I believe there is also kits available to do this

But back to your case
If your bacteria was not there from manufacture then it was picked up ...this would not be the responsibility of the car manufcturer but yours ...any car with air con would show the same problem

So i cannot see any reason why Saab or any other manufacturer would take responsibility for this

your medical advisors seem to be very ill informed about simple biology and car airconditioning

R5GTTgaz

7,897 posts

227 months

Sunday 14th September 2008
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Snapper7 said:
The build quality is not what it used to be.
That is such a shame, as mentioned previously they used to be built like tanks and had wonderful engineering touches. frown






Snapper7

Original Poster:

990 posts

266 months

Monday 15th September 2008
quotequote all
ylee coyote said:
Water is the media in which bacteria grows
no water =no bacteria
air con condenses water from the ambient air as it is cooled
water drains out the bottom

if car is sitting for months/ years unused = no aircon and no condensation =no /dead bacteria

If aircon is on constantly then water on the condenser all the time = water there =media for bacteria

however the bacteria has to get there in the first place

I would postulate that it is very highly unlikely for bacteria to be present from the manufacture
the longer its not used the more likely it is to be free from bacteria (no water = death)
there has been cases of nasty bacteria growing in air conditioning systems eg legionella but they have typically used water for cooling
But we all know you can get nasty niffs from car air con but these can be easily removed by purging the condenser with little bleach solution ....I believe there is also kits available to do this

But back to your case
If your bacteria was not there from manufacture then it was picked up ...this would not be the responsibility of the car manufcturer but yours ...any car with air con would show the same problem

So i cannot see any reason why Saab or any other manufacturer would take responsibility for this

your medical advisors seem to be very ill informed about simple biology and car airconditioning
Not the case it only needs a start and then it will form on its own without being feed. Put a very small amount of bacteria in a dish in a lab and it will continue to grow. Don't forget that while a car is standing around dampness can form by way of condensation. This you can see when you go out to your car on damp mornings. Given that air vents remain open it is more than feasible that condensation can form with the natural warming and cooling of the car.

Cars are not built in sterile environments so it is not unfeasible for the bacteria to be there at the time of build.

I would admit that this would seem to be an unusual in the UK but it has been a problem in the States from the research I have found on the internet.

I would also say that the bacteria would have been there at the point of sale.

Anyway I am glad to say that I have now done a deal to get out of this car and the remaining warranty work is still outstanding but SAAB will have to sort this out for the next owner.

I know that I am going to take a hit in moving it on so soon with the Immediate depreciation, but I am so over the moon to be walking away from it at last. As I have said I have owned two other SAABs from new and I was very impressed with them. They were the SAAB 900 SE and 95 SE.

Out of the 11x other main stream cars that I have owned, plus 5x company cars this is the first car that i have had as long term drive that I couldn't wait to get out of. Sorry if that upsets any hard core SAAB owners.




Edited by Snapper7 on Monday 15th September 09:30


Edited by Snapper7 on Monday 15th September 09:43

Rocket Pepper

1,281 posts

223 months

Monday 15th September 2008
quotequote all
Snapper7 said:
Anyway I am glad to say that I have now done a deal to get out of this car and the remaining warranty work is still outstanding but SAAB will have to sort this out for the next owner.
That's a massive cop out, and we'll never know the outcome. What's to say Saab believe your theory? Nothing. They'll just sell the car, which means one of two things. Either the next owner will be ill, or they won't. My bet is, they won't. Not that I don't want to believe you, but clearly Saab don't. Otherwise they wouldn't be taking the car back. They'd be looking at fixing it, and probabaly getting you to pay for the fix. Such is because, you could never prove, if it turned out the car has some bacteria causing illness within its vent system, when it got there.


Well, just vlike you, we'll never know either!


Snapper7

Original Poster:

990 posts

266 months

Monday 15th September 2008
quotequote all
Hi Rocket

Well SAAB have now agreed that this could be a problem and they are willing to look at the car after loads of calls and me referring them to check out the situation on the internet from reports in America

This might have been for fear of a customer bringing an action under health & Safety and alerting others to the issue.

But in all honesty and I am not sure about how I would have gone about it, I would have to fork out lots of fees for professional opinions, clinical examinations and legal fees to bring a case against SAAB. As you would imagine this is going to take a lot of time, effort and financial outlay on top of the time already wasted. And to achieve What? SAAB might put me in another car which is not what I was out to try and achieve. At the end of the day the only people that win in situations like this are the Lawyers. But one thing I do know that would have a far bigger legal budget to defend themselves than I could muster to fight a case. I would much rather as a self employed person get back to what I should be doing and that is running my own little business. After all the purchase of a new car is ment to assist me and not hinder me.

What I was after was them to try and sort out what could be done to my car, But by the time they were willing to take the matter seriously instead of ping ponging it backwards and forwards I was at the stage of moving to another car.

Last week I was hardly in the car and felt much better again. I have since in the knowledge that I would no longer be having the car paid to have the Aircon System chemically treated. I would agree with you that I will never know if this has worked. The car now stinks of the chlorine treatment. But Hopeful the next owner will not have to go through the same problems that I have. As for the other warranty issues that are outstanding the SAAB dealer can sort them out for the new owner. The dealership that is taking my car is not the same dealership that I purchased it from and is off loading it through their network chain.

But all in all this has been the worst new car ownership experience for a tin top I have ever had.


On this point (Below) it would have to come down to professional opinions, but I would agree that it would be hard from my limited knowledge to prove when the car first had the problem and when the problem became big enough to case a health issue. But then again could SAAB prove that it wasn't?

I am not sure if you got it, but I sent you an email with my contact details and would be more than willing to talk to you directly seeing that you are a SAAB specialist and could one day face the same problem.

Rocket Pepper said:
Snapper7 said:
Such is because, you could never prove, if it turned out the car has some bacteria causing illness within its vent system, when it got there.
Edited by Snapper7 on Monday 15th September 13:37

Rocket Pepper

1,281 posts

223 months

Tuesday 16th September 2008
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Hi Jamie, yes did get your email thank you. I didn't realise at the early part of this thread, your car was new.

Regarding the problem, you do tell it very convinsingly, and you might well be right. I think the point is, you're sorted now, though I do sympathise with you and the stress this must have brought. Been it a new car and all. Would have been interesting to know if a result could have been had, and you know, maybe there still can. If you don't get ill now your Saab's gone, well maybe therein lies the answer. Keep us posted, and good health to you.