Can anyone help?

[2OOM]

I was returning home last summer on my motorbike and when I left the motorway as I approached the peage just before the kiosk, I touched the brakes and the bike slid away from under me.
the surface was so slippery I could hardly stand up, the guy from the kiosk kindly came out to help me pick the bike and had a job standing up.
After I paid the ticket i was given a form by the guy that turned out to be an incident report form.
I pulled over to the parking area to check myself and bike for damage, I was ok but the bike was a bit scratched, I went back to the lane that I had fallen off in and the guy had closed it and was spreading sand over the whole area.
I sent the form to APRR with details of the incident and details of my claim for damage, they gave me details of their insurance company and I sent the details to them.
They have replied saying the lane had been inspected and it was not slippery and would not go any further.

Would anyone in French Pistonhead land know who is the governing body for the Motorways and APRR?

The lane was slippery and the guy agreed by putting sand down, I took pictures of the fresh sand on the lane and damage to the bike and the exit of the motorway.

Any help would be much appreciated

[PottyMouth]

Motorways are owned and run by private contractors in France, so I would hazard a guess that your only course of action would be to pursue a civil claim against the relevant company.

You don't mention what caused the slippery surface. It could well have been a diesel spill from another vehicle, but of course identifying the person responsible would be impossible.

[2OOM]

Thanks for the reply.

I'm not sure what it was that caused the surface to be so slippery, the whole area had a film of probably petrol/diesel on the surface.
The exit I was using was just before Dijon, I was traveling on the July/August weekend so the roads were quite busy.The exit I used had all 3 lanes open, and I'm guessing that they were all open because of the busy weekend and that usually only the left hand kiosk(as you approach) would normally be in use during normal days. The lack of use had allowed the surface to become slippery without the cars cleaning the wheel tracks.I was spoilt for choice as they were all empty so I picked the middle one. In future I'll always use the left hand one I think

As I understand it APRR are the ones responsible for the upkeep and safety of the area of motorway I was on.
The APRR Ins co are saying the lane had been inspected and there was nothing on the surface to make it slippery.
I think If that was the case, Why did the guy close the lane and have to put sand down if the lane was ok to use?

I have been dealing with them so far, I was just wondering if they answer to another department?

I know this is a bit of a long shot, but for the sake of a few letters it's worth a go..

This is the entrance after I came off, the guy was half way through spreading sand..
I approached on the right hand side looking at the pic, avoiding the puddle in the middle, which I think was water from ac on a car..

Edited by 2OOM on Sunday 6th February 08:38

Edited by 2OOM on Sunday 6th February 08:39

Edited by 2OOM on Sunday 6th February 08:49

[Le Pop]

Depending on where you were exactly, I think SANEF run all the Autoroutes that I'm familiar with (N/NW France). I guess it may be somebody else if you were elsewhere.