Coyote

[ted 191]

I've had a coyote for 3 years and had no problems, I,m trying to renew the subscription but the web site wont let me, any ideas ?

[markynicks]

I had the same problem 8 months ago! I tried in vane to contact them? I even tried the UK distributer which is no longer the distributer & they couldn't get a hold of Coyote!! Think the company is shut down as the laws in France have changed dramatically! It's a shame as it was a great way of keeping licence!!

[Thom]

The website suggests the system is still running.

http://www.moncoyote.com/fr/products/pack-nouveau-...

[ted 191]

Thom said:

The website suggests the system is still running.

http://www.moncoyote.com/fr/products/pack-nouveau-...

I've tried the web site but it won't let me register the coyote and nobody is answering the phones.

[Cunning Punt]

There's a web forum for Coyote users which is fairly active (for instance, they have a 46-page thread about how crap/non-existent the after sales service is). They might be able to help; apparently a couple of people from the company do frequent the forum.

Certainly does look like Coyote is struggling, but I don't think it's dead yet. They were still running TV adverts last week.*


(* wonder if that's where the call centre/website maintenance budget went? If so, it doesn't exactly inspire confidence in the management...)

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ETA : I've just looked at the various profiles here - what on earth do you people do? This thread must have the most impressive garage to post ratio on PH. Very well played chaps, and my apologies for bringing down the average :-)

Edited by Cunning Punt on Tuesday 25th June 02:17

[ted 191]

Cunning Punt said:

There's a web forum for Coyote users which is fairly active (for instance, they have a 46-page thread about how crap/non-existent the after sales service is). They might be able to help; apparently a couple of people from the company do frequent the forum.

Certainly does look like Coyote is struggling, but I don't think it's dead yet. They were still running TV adverts last week.*


(* wonder if that's where the call centre/website maintenance budget went? If so, it doesn't exactly inspire confidence in the management...)

---

ETA : I've just looked at the various profiles here - what on earth do you people do? This thread must have the most impressive garage to post ratio on PH. Very well played chaps, and my apologies for bringing down the average :-)

Edited by Cunning Punt on Tuesday 25th June 02:17

I'm an electrician.

The coyote has saved me £1000's on trips to the south, usually 5/6 times a year.

[Lerichio]

Hi all,

I have managed to renew (through the French website) just two weeks ago. I had received a reminder mail and the link directed me to the renewal facility. I was in France a month ago and the system was very much live and working ( managed to avoid 3 very nasty mobile traps).

I am back in the UK next week. Drop me a mail if you stil cannot manage to renew and I will guide you through the French site.

Thomas

[smifffymoto]

Why not just stick to the speed limit?

[Nobbles]

Its all still up and running and there are physical shops now in major cities. There is a pay as you go version, 60 euros I think for the box and then you buy credit when you need.

[markynicks]

Tried updating my subscription on the French web site! Not working? Any help?

[ted 191]

Eventually I got through to a French shop, they looked into it and gave me 12 months free subscription for all the hassle !

Couldn't get any joy from the web Sites.

[markynicks]

I tried calling one of the Coyote shops! in fact, tried them all till I got one of them that answered the phone and spoke a little english! but they still couldn't help?? gave them all my details of the numbers on the coyote but still they couldn't get me another years subscription because my Coyote is registered in the UK?? I now have the main Coyote tel number but its closed now for the night, so will try again tomorrow. TED191 is your Coyote registered in the UK or somewhere els?

[ted 191]

markynicks said:

I tried calling one of the Coyote shops! in fact, tried them all till I got one of them that answered the phone and spoke a little english! but they still couldn't help?? gave them all my details of the numbers on the coyote but still they couldn't get me another years subscription because my Coyote is registered in the UK?? I now have the main Coyote tel number but its closed now for the night, so will try again tomorrow. TED191 is your Coyote registered in the UK or somewhere els?

My wife sorted it out, she's french, and they transferred registration to their French site.

[Nobbles]

If you have a french smartphone - download Waze its free and very good.