Tech support query - childish but fun
Discussion
I received an email today, from a client wanting an email account set up. Its April 1st tomorrow, so I'm technically a day early. According to custom, we are supposed to confess to those we pranked by lunchtime on April 1st.
She didnt seem to twig when I mentioned the "By lunchtime tomorrow" comments, nor when I started spouting utter drivel and technical claptrap.
I make no excuse for her atrocious spelling.
Conversation went as follows:
Hello Mobsta
Can you tell me if I get an email address with my website. I know your hosting it but for e.g I need an email address to give to enquirers i.e something like info@***************.co.uk
Can you advice please.
Thanks
ME: Just send over the password you want to use for that address, and we will set up the account right away for you.
password - xxxxxx
I hope this is free of charge LOL
Thank You
ME: Im afraid its £75 per email address, or £150 for three. Ive already set it up for you, so there is no turning back. Shall I send you the invoice now, so you receive it in time, by 12 tomorrow lunchtime?
Mobsta
No Mobsta I didnt ask you to go ahead with this, I was marely asking if I had an email address
You should have given me a quote and let me decide if I wanted you to go ahead with this
Please dont do anything until I agree
Hi ******
Its too late. What is done is done. There is no turning back, as I said. An email address, like a diamond, is for life!
Any misunderstandings on this matter will be charged at £25 per misunderstanding. Misunderstandings take up valuable time you see. Unless we can resolve this by tomorrow lunchtime, the £75 will become £100, plus vat of course.
I hope you understand.
Mobsta
Ok Mobsta, fine, there has been no misunderstanding on my part!!
Invoice me £75 end of discussion.
Can you also confirm that this is a one off payment please?
Hi ******,
Its a quarterly payment, billed at £75 per month on a 12 month rolling contract, increasing by £1 per 150 emails sent. The charge is validated because our dedicated server is simply as good as severs get. Powered by Hotpoint, it features the latest TurboCamel-on-Conveyer power backup supply, a Gayed Array, 256 Gigatrumpets of Ham, A double duplex quad-core processing flange, and will deliver your emails faster, more powerfully, more accurately and with less spam than any other system outside of the UK’s top supermarket ISP’s or military bases. Its virtually instant, able to send 12.5 emails every fifty seconds, and has won performance based awards.
Our clients are all very happy with our system, and usually opt for three addresses. Would you like me to set up another two for you?
No thank you! I am not happy with your charges and as you didnt go through the prices or charges before offering me the email address I refuse to pay for something I was not aware of!!
Please DO NOT set up another 2 email addresses!!!!
I was going to email her saying our T&C's stated that we had the right to charge anyone for anything without having to quote them first, and that her original contract verified this, but figured that was about enough tech-crap for one woman to take in a day
She didnt seem to twig when I mentioned the "By lunchtime tomorrow" comments, nor when I started spouting utter drivel and technical claptrap.
I make no excuse for her atrocious spelling.
Conversation went as follows:
Hello Mobsta
Can you tell me if I get an email address with my website. I know your hosting it but for e.g I need an email address to give to enquirers i.e something like info@***************.co.uk
Can you advice please.
Thanks
ME: Just send over the password you want to use for that address, and we will set up the account right away for you.
password - xxxxxx
I hope this is free of charge LOL
Thank You
ME: Im afraid its £75 per email address, or £150 for three. Ive already set it up for you, so there is no turning back. Shall I send you the invoice now, so you receive it in time, by 12 tomorrow lunchtime?
Mobsta
No Mobsta I didnt ask you to go ahead with this, I was marely asking if I had an email address
You should have given me a quote and let me decide if I wanted you to go ahead with this
Please dont do anything until I agree
Hi ******
Its too late. What is done is done. There is no turning back, as I said. An email address, like a diamond, is for life!
Any misunderstandings on this matter will be charged at £25 per misunderstanding. Misunderstandings take up valuable time you see. Unless we can resolve this by tomorrow lunchtime, the £75 will become £100, plus vat of course.
I hope you understand.
Mobsta
Ok Mobsta, fine, there has been no misunderstanding on my part!!
Invoice me £75 end of discussion.
Can you also confirm that this is a one off payment please?
Hi ******,
Its a quarterly payment, billed at £75 per month on a 12 month rolling contract, increasing by £1 per 150 emails sent. The charge is validated because our dedicated server is simply as good as severs get. Powered by Hotpoint, it features the latest TurboCamel-on-Conveyer power backup supply, a Gayed Array, 256 Gigatrumpets of Ham, A double duplex quad-core processing flange, and will deliver your emails faster, more powerfully, more accurately and with less spam than any other system outside of the UK’s top supermarket ISP’s or military bases. Its virtually instant, able to send 12.5 emails every fifty seconds, and has won performance based awards.
Our clients are all very happy with our system, and usually opt for three addresses. Would you like me to set up another two for you?
No thank you! I am not happy with your charges and as you didnt go through the prices or charges before offering me the email address I refuse to pay for something I was not aware of!!
Please DO NOT set up another 2 email addresses!!!!
I was going to email her saying our T&C's stated that we had the right to charge anyone for anything without having to quote them first, and that her original contract verified this, but figured that was about enough tech-crap for one woman to take in a day
Mobsta said:
Powered by Hotpoint, it features the latest TurboCamel-on-Conveyer power backup supply, a Gayed Array, 256 Gigatrumpets of Ham, A double duplex quad-core processing flange, and will deliver your emails faster, more powerfully, more accurately and with less spam than any other system outside of the UK’s top supermarket ISP’s or military bases. Its virtually instant, able to send 12.5 emails every fifty seconds, and has won performance based awards
I thought it was a pretty horrible prank until I got to that bit, which is just hilarious!!!
Mobsta said:
I received an email today, from a client wanting an email account set up. Its April 1st tomorrow, so I'm technically a day early. According to custom, we are supposed to confess to those we pranked by lunchtime on April 1st.
She didnt seem to twig when I mentioned the "By lunchtime tomorrow" comments.....
Hmmmm, I wasn't aware that you had to 'fess up' to pranks by any particular time.She didnt seem to twig when I mentioned the "By lunchtime tomorrow" comments.....
Still, it is quite humerous though.
Blib said:
I'm waiting another eight minutes to pull a prank on another forum. I'm waiting because, it's not April 1st yet.
Sod that Rubbish.What are you lot then, funeral directors?
King Herald said:
Mobsta said:
I received an email today, from a client wanting an email account set up. Its April 1st tomorrow, so I'm technically a day early. According to custom, we are supposed to confess to those we pranked by lunchtime on April 1st.
She didnt seem to twig when I mentioned the "By lunchtime tomorrow" comments.....
Hmmmm, I wasn't aware that you had to 'fess up' to pranks by any particular time.She didnt seem to twig when I mentioned the "By lunchtime tomorrow" comments.....
Still, it is quite humerous though.
Regardless of the day/time, the client in question shouldn't have a working website or email, given that her hosting payment is 85 days overdue
Seems like a pretty good one to me but to coin the old adage... it's all in the timing!
With that said, there does seem to be a serious sense of humour shutdown by most of the commentators here!
Don't worry they are probably only those with no cars in their profiles and/or those who post nowt but negatives in all the new car articles here on PH.
With that said, there does seem to be a serious sense of humour shutdown by most of the commentators here!
Don't worry they are probably only those with no cars in their profiles and/or those who post nowt but negatives in all the new car articles here on PH.
matt0677 said:
Is she a customer (for now) or do you know her?
Could you please post her reaction when she finds out you put her through this crap for your entertainment?
TBH if some t
t of a salesman tried this crap on me, I'd pull him through a meat grinder, wallet first.
HTH
Very well said sir!Could you please post her reaction when she finds out you put her through this crap for your entertainment?
TBH if some t
t of a salesman tried this crap on me, I'd pull him through a meat grinder, wallet first.HTH
isee said:
matt0677 said:
Is she a customer (for now) or do you know her?
Could you please post her reaction when she finds out you put her through this crap for your entertainment?
TBH if some tt of a salesman tried this crap on me, I'd pull him through a meat grinder, wallet first.
HTH
Very well said sir!Could you please post her reaction when she finds out you put her through this crap for your entertainment?
TBH if some t
t of a salesman tried this crap on me, I'd pull him through a meat grinder, wallet first.HTH
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