Incorrect Mail-Order Delivery – what would you do?
Discussion
The OH ordered a (fancy dress 50’s style) skirt from an E-Bay “buy it now” store.
2 days later and there’s a knock on the door and one of the Royal Mail’s finest hands over a plastic bag type of parcel.
It wasn't the outfit ordered (it was a “sexy, red, crinoline underskirt, that re-defines the words tacky, cheap and nasty) so the OH phoned them to let them know. “sorry, about that, we’ll send the correct one, please send the incorrect item back” they said.
2 days later the correct item turns up. OH is satisfied..
The question is this: Who do they expect to pay for the postage and packing?
P&P was around £4 and it was a parcel, so I’m buggered if I’m prepared to pay any returns cost, never mind the hassle of going to the local Post Office to queue up with thework-shy, dole scrounging, Eastern Europeans and other assorted immigrants, milking us for whatever they can get nice old dears collecting their state pension. Saturday is the only option for me and I don’t really feel inclined to do this for some other f
kers mistake….
So what would you do?
Options as I see it are
A - Bin it or give it away
B - Stuff it back in the bag, label it and squeeze it in a post box (no stamp)
C - Do the honourable thing and post it back in the normal way (Post Office)
D - Drop them an e-mail asking them what they want us to do
Hmmmm….
BTW, if this was a £800 Versace drop-dead gorgeous LBD, I’d be taking the “unsolicited goods” route and offer a collection date/time, when I’d be in the house for 2 minutes before and 2 minutes after (it works, they give up in the end)…
Over to you
2 days later and there’s a knock on the door and one of the Royal Mail’s finest hands over a plastic bag type of parcel.
It wasn't the outfit ordered (it was a “sexy, red, crinoline underskirt, that re-defines the words tacky, cheap and nasty) so the OH phoned them to let them know. “sorry, about that, we’ll send the correct one, please send the incorrect item back” they said.
2 days later the correct item turns up. OH is satisfied..
The question is this: Who do they expect to pay for the postage and packing?
P&P was around £4 and it was a parcel, so I’m buggered if I’m prepared to pay any returns cost, never mind the hassle of going to the local Post Office to queue up with the
kers mistake….So what would you do?
Options as I see it are
A - Bin it or give it away
B - Stuff it back in the bag, label it and squeeze it in a post box (no stamp)
C - Do the honourable thing and post it back in the normal way (Post Office)
D - Drop them an e-mail asking them what they want us to do
Hmmmm….
BTW, if this was a £800 Versace drop-dead gorgeous LBD, I’d be taking the “unsolicited goods” route and offer a collection date/time, when I’d be in the house for 2 minutes before and 2 minutes after (it works, they give up in the end)…
Over to you
Edited by Bowler on Wednesday 18th March 21:02
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