Dial-a-phone - anygood?

[carter711]

I'm in the market for a new mobile and contract and have decided that the new LG KC910 is the one for me.

http://www.mobile-phones-uk.org.uk/lg-kc910-renoir...

Having a browse around the net i stumbled across 'Dial-a-phone' who seem to have some very tempting deals on this phone..

http://www.dialaphone.co.uk/basket.aspx?addmnm=412...

To summarise this deal includes, for £45 per month (18month contract):

- Unlimited internet (500MB data allowance per month)
- Unlimited texts (3000)
- 900 included minutes (i think these are any network anytime although not sure at the moment)
- Free Xbox 360 Arcade
- £65 cash back
- Free phone
- Free insurance for 3 months and free post/packaging.

This seems better than what Carphone Warehouse can offer.

Has anyone here used this company before or had any experience with them?

All experience/advice appreciated.

[smutbag]

I can't have been the only one who mis-understood the thread title...

[TheEnd]

smutbag said:

I can't have been the only one who mis-understood the thread title...

i could see it taken to be an oxymoron, like e-mail our helpdesk if your internet is bust...

[quotemehappy]

Owned by carphone warehouse I think.

[Zen.]

I've used them twice with no problems.

[Glade]

I used them a few years ago with no problems.

[ADJimbo]

Took a gamble on Dial-a-Phone approx four years ago - no issues - came up trumps...

The only 'watch out' would be, they had me set up a direct-debit to support their three month insurance cover they provided free, had I not cancelled it, the cover would have reverted to me...

I speak as I find, but not reccomend...

[Stu R]

quotemehappy said:

Owned by carphone warehouse I think.

Phones4u.

They're not bad, but I found the carphone wharehouse better to deal with.

[agentzigzag]

I got my latest Sony Ericsson from them with a free Ipod Touch, no problems at all and will most likely use them again for my next phone (and free gift)
They are indeed owned by phone4u

[Nickyboy]

Use them every year and never had a problem. Phone always arrives as requested, easy customer service and free gift if requested arrived within 28 days

[carter711]

Cheers for the replies, i shall make a purchase.

[carter711]

Hmm, i have just read some reviews from a review site and found alot of unhappy customers who say the customer service is terrible.

[mcflurry]

£45 a month? How much is it to buy an XBox and then pay a normal contract price?

[Emmapuma]

i used them for ages, never had a problem with them

[f13ldy]

Love the way unlimited web and texts have a usage limit...

[carter711]

mcflurry said:

£45 a month? How much is it to buy an XBox and then pay a normal contract price?

Well a normal contract on this phone is about £40 with less minutes, and with out all the free stuff.
TBH if i got the free xbox i'd sell it and put the money towards the contract.

It is a blinding deal, it's just the complaints regarding customer service that put me off. It seems it takes forever to talk to someone if something goes wrong with alot od sending phones to and from the company. Argh.

[ipwn]

Onestopphonesshop

http://www.onestopphoneshop.co.uk/mobile-phones/no...

£33 per month


Sony playstation 3 for free. ( sell it if you dont want it)

Used them alot, always good service

Edited by ipwn on Thursday 13th November 10:50

[f13ldy]

Or check out www.e2save.co.uk.

I think they are owned by CPW.

[The Black Duke]

I had no issues with Dial a Phone and the customer service I got was brilliant.