Vistaprint - WARNING
Author
Discussion

stigmundfreud

Original Poster:

22,454 posts

240 months

Wednesday 16th January 2008
quotequote all
Now I know a lot of people use their excellent service, inlcuding me, so here is a heads up.

By chance I noticed today a deduction from vprewards.com for 9.95. I looked back and over the last 5 to 6 months I have had deductions of 9.95 each month.

It turns out that when I bought some business cards as part of a deal I had to go through some online survey. On of the conditions of blindly clicking to close the survey down apparantly agreed me to using this service which costs £10 to get discounts of major highstreet stores.

I never willingly signed up so phoned them up and got great response from them - agreed to give me a full refund but it was so easy it got me wondering if they realise just how ing underhanded it was to do this.

So if you have used vistaprint take a look at your bank statements for something from vprewards.com being deducted - then all them on 0845 672 2002

Good luck (though to be fair they were very helpful despite me being off on one)

MentalSarcasm

6,083 posts

241 months

Wednesday 16th January 2008
quotequote all
I've heard a LOT of people complain about Vistaprint in the past. They offer free samples but need your bank details to "pay for postage", then take out a few quid each month until you notice, phone up, and demand your money back, at which point they return it very quickly, as you said.

Mattt

16,664 posts

248 months

Wednesday 16th January 2008
quotequote all
I've heard of things like this before from them, hence why i've always avoided them.

pmanson

13,388 posts

283 months

Wednesday 16th January 2008
quotequote all
We used them recently for some invitations just before Christmas. They never arrived so we called them and they refunded our money and sent out a new batch for us free of charge so we can't really complain. I'll keep an eye on the bank statements for a while now though following this thread.

stigmundfreud

Original Poster:

22,454 posts

240 months

Wednesday 16th January 2008
quotequote all
dont get me wrong, their service is very cheap and very good (wonder why wink) and I shall def use them again

stigmundfreud

Original Poster:

22,454 posts

240 months

Thursday 14th February 2008
quotequote all
they are still at it mad

stigmundfreud

Original Poster:

22,454 posts

240 months

Thursday 21st February 2008
quotequote all
just got 6 months of refunds, lets hope it is an end to it but the only solution is for me to now change my bank card mad

BJG1

5,966 posts

242 months

Thursday 21st February 2008
quotequote all
use www.goodprint.co.uk and support a fellow PHer, or www.smileprint.com ,they're the same company.

Edited by BJG1 on Thursday 21st February 15:53

GTIR

24,741 posts

296 months

Thursday 21st February 2008
quotequote all
Used them twice and got a refund on both occasions, as the cards were "the wrong colour" wink

atomfun

911 posts

261 months

Sunday 9th November 2008
quotequote all
I got caught by the Vistaprint scam - VPREWARDS.

They took over £100 from me and a little more from my partner - yes, I should have checked my bank account more often.

The only way I could stop the payments was by informing my bank that I'd lost my debit card and the payments ceased. I then endeavoured to get my monies back without any success.

I won't say what I think of Vistaprint and their so called VPREWARDS on here for fear of being banned.

Be warned - don't deal with Vistaprint.

Alfa_75_Steve

7,489 posts

230 months

Sunday 9th November 2008
quotequote all
atomfun said:
I then endeavoured to get my monies back without any success.

7even

462 posts

223 months

Sunday 9th November 2008
quotequote all
Ive ordered a couple of times from said company, guess I better check my account now frown

shadowninja

80,074 posts

312 months

Sunday 9th November 2008
quotequote all
Alfa_75_Steve said:
atomfun said:
I then endeavoured to get my monies back without any success.
Doesn't he run Ebay/Paypal on the side?

jedi_mind_trix

16 posts

215 months

Sunday 9th November 2008
quotequote all
shadowninja said:
Alfa_75_Steve said:
atomfun said:
I then endeavoured to get my monies back without any success.
Doesn't he run Ebay/Paypal on the side?
LOL

He's also a majority shareholder in Western Union