BT At It Again - Voting With My Feet.
BT At It Again - Voting With My Feet.
Author
Discussion

GCerbera

Original Poster:

5,161 posts

280 months

Monday 21st March 2005
quotequote all

Anyone else get an email from BT at 3pm today telling you unless you sign up for
a £1.50 a month email account with BT, as of 6am tomorrow you can no longer
use your BT broadband connection to send email?

Already paying top $ by using BT and I get 15 hours notice that they want more
money or else, sorry BT, that's a

Paid tonight, but will take my business elsewhere tomorrow and judging by
the reaction at technical support, every call has been like mine.

Your loss BT, not mine...but come to think of it, they just raised millions
in one email....

mybrainhurts

90,809 posts

284 months

Monday 21st March 2005
quotequote all
They must be getting desperate.....

planetdave

9,922 posts

282 months

Monday 21st March 2005
quotequote all
And I thort NTHell was bad

Scruffy

3,757 posts

290 months

Monday 21st March 2005
quotequote all
Got a 2Gb connection, free and they cut £3 off the broadband monthly?

Not heard about this scam...

Perhaps you're subsidizing me!!!

miniman

29,999 posts

291 months

Monday 21st March 2005
quotequote all
Nothing on their website about this - if they contact me, they can stick their broadband up their obese corporate arse.

GCerbera

Original Poster:

5,161 posts

280 months

Monday 21st March 2005
quotequote all
This is how it started.
Thought it was a hoax, so called them to be told I had to pay or loose my
outgoing mail server in 15 hours.

Dear Sir or Madam,

Your email address has been used to send unauthenticated email through BT mail servers. If you are a BT customer you must take action by 6.00am on 22nd March 2005 if you wish to continue to use BT mail servers.

If you are BT Yahoo! Internet customer
Please make a simple change: switch on 'SMTP authentication'. This is usually done by ticking a box called 'My server requires authentication' in your email program settings.

Please do this for all the BT Yahoo! email addresses used by you and your family.


Well who's email address HASN'T been used by these spammers.

All for cracking down on these things, but the period of notice and demand of money,
no matter how small is not on.

FourWheelDrift

92,237 posts

313 months

Monday 21st March 2005
quotequote all
I've not had an email like that but I don't have a BT email or use their email servers..............thank god, by the sounds of things.

It's mad what they have done with the Broadband connections though. You bought a 512k line and had no problems with bandwidth over a month but upgrading everyone to 1 or 2mb lines and then limiting bandwidth to only 15gb a month means with faster downloads what you did in a month will now take less than half, so people may hit the 15gb limit early.

Hell to them Nildram off the same connection speeds with a 50gb monthly limit and similar costs and easy switch. I'll probably go with them or a similar deal soon anyway.

gopher

5,160 posts

288 months

Monday 21st March 2005
quotequote all
GCerbera said:

Your email address has been used to send unauthenticated email through BT mail servers. If you are a BT customer you must take action by 6.00am on 22nd March 2005 if you wish to continue to use BT mail servers.


is this the whole mail? it doesn't ay what "action" you must take to save your email address.

Cheers

Paul

(BT Customer not having heard of this but did hear about the smtp authentication and switched it on)

GCerbera

Original Poster:

5,161 posts

280 months

Monday 21st March 2005
quotequote all
No, not the full email.

It was very vague, didn't tell you where to go to get the 'Premium' email
account nor what to do when you had.

Lot's of wasted time on the phone and no PR favours for BT.

Kinky

39,939 posts

298 months

Monday 21st March 2005
quotequote all
Hummm, I've had nothing.

I've got a 1MB connection and have had since day 1.

I did get a load of mails ages ago about changing setting for SMTP authentication - but no costs associated with that.

K

Don

28,378 posts

313 months

Tuesday 22nd March 2005
quotequote all
Very strange.

Do you run your own e-mail account not with BT? Or with BT? BIZARRE!

We run our own e-mail server down the end of a BT Broadband connection - and we certainly haven't been contacted!

Seems "scammy" to me...

philthy

4,697 posts

269 months

Tuesday 22nd March 2005
quotequote all
Scruffy said:
Got a 2Gb connection


Thats gonna be quick
I've just signed for a 1 meg unlimited connection with talktalk. £14.99 a month. Not bad considering I was paying £24 a month for 512kbps from eclipse.

Phil

Deva Link

26,934 posts

274 months

Tuesday 22nd March 2005
quotequote all
philthy said:

Scruffy said:
Got a 2Gb connection


Thats gonna be quick

Phil

I've gone from 512Kb to 1M and now to 2M with BT. For internet use it's not noticeably different, although file downloads are a lot quicker, but in practice I don't do much downloading.

anonymous-user

83 months

Tuesday 22nd March 2005
quotequote all
FourWheelDrift said:
Hell to them Nildram off the same connection speeds with a 50gb monthly limit and similar costs and easy switch. I'll probably go with them or a similar deal soon anyway.
Hmmm, I'm actually thinking of switching away from Nildram for a similar reason - I was quite happy paying for a 1Mb connection with no download limit. They've now said they're going to up it to 2Gb but put a cap on it - and as I use my connection primarily for VPN that's going to cost.