Sky TV probs

[d3ano]

Anyone else with Sky having problems viewing?
I have a message on the screen saying that there is no satilitie signal.

Anyone had this before and know how to fix it?

thanks

D3

[peterpeter]

i had this before twice...once it corrected itselfafter resetting..the next we had to get an engineer out for £60...cables failed apparently

[Bruce Fielding]

Reboot...

Turn the power off. Wait 30 seconds, then turn it on again. Give it a few minutes to boot up, then you should havfe a signal

[roop]

Is it weather related...? Heavy rain, hail or snow can attenuate the signal to the extent that it's too weak. This can be exasperated if you have a long cable run, slighly misaligned dish, or indeed a build-up of snow / ice etc on the dish or LNB itself.

Regards cables, make sure that your Sky engineer uses plenty of self-amalgamating tape around both the F-connector to cable interface and the F-connector to LNB interface (both at the dish end). This should watertight the cable and with that it'll be good for many many years.

[d3ano]

the signal was fine this afternoon. I turned the box off as we went out, then try to watch a bit of TV this afternoon and nowt.

i have left it unplugged for about an hour now, so will give it ago again.

Do Sky charge to send an engineer out to sort out problems??

[mcflurry]

d3ano said:

Do Sky charge to send an engineer out to sort out problems??

They do, unless you tell them you are going to cancel your sky subscriptions ;-)

[shirley temple]

mcflurry said:

d3ano said: Do Sky charge to send an engineer out to sort out problems?? They do, unless you tell them you are going to cancel your sky subscriptions ;-)

If you can get through to cancell your subscription, I ended up cancelling the direct debit.
then a month later ring up as a new account, you get a nice new dish, the latest box all for £40 and a reduced rate package deal for the first 12months.
I've done this 3 times now and as my latest set up(2yrs old) is missbehaving, I guess I'll have to do it again!!

[d3ano]

well an engineer will be out for free this thursday. the box is still under a years warrenty so no charge.
means i have no tv for a few days. Not to worry.

Shirley, have they not cought on to what your doing?

[chris watton]

We're on our third SKY+ box in less than a year!!!, they just keep breaking!!!!! Usually the hard drive,, they certainly don't make things how they use to!!!
We too have had a few probs with the latest box, we have to reboot the thing at least twice a week, and we don't really watch it 'till night time!!! It gets do bad that everything freezes, we have to turn it off at the switch and wait 30 secs (as has already been mentioned) and turn on again,, a right pain when you consider it's touted as 'The latest in home entertainment technology' (an old slow hard drive isn't really cutting edge, is it?, if it were solid state, may be a different matter!)

[Wacky Racer]

Firstly, before you do anything, make SURE your leads are ALL pressed firmly in the sockets of ALL you equipment.......


Then......


Take your viewing card out carefully......

Pull the sky box plug out of the wall socket and wait five minutes.....

Replace viewing card.....

Replace plug, and switch box back on........



This SHOULD reset your settings, if not sounds like your box is faulty...