Cracked windscreen
Discussion
The windscreen on my vintage car is one of the 'two section' type, the top half can be independantly opened from the lower half. The screens are fitted within an brass frame, the glass 'sandwiched' between the fron and back of the brasswork. My insurance say use our recommended windscreen company and you pay just 50 pounds excess on the policy, fair enough. The windscreen company are sending out a manager to look at the job to see if they can 'do it'. If not I will have to find somebody else myself, this being the case the excess then go'es to 100 pounds! My insurance is specifically for a vintage car, therefore if I do have to 'go my own way' on the repair it seems unfair I would be financelly penalised. Whatare your veiws on this matter. I know its small beer but principles count for lots.
Insurance co. are just trying to make it difficult.
I've had several clients' cars in for varying insurance repairs - I'm not an insurance approved repairer, but, understandably, if I've rebuilt someone's car then they would rather I repaired it after whatever unfortunate incident.
I have been attempting to lobby many of the classic insurance providers for some years to set up specific restoration/specialist firms as contact points, but all to no avail - most don't even bother to reply!
Also in all honesty, the vast majority of large modern accident repair centres don't want to know about trying to repair a Lusso that's been rear-ended.
BUT, every single time I have carried out an insurance repair they have been the most obdurate & difficult companies to deal with. They automatically assume that as the repair is being done outside of their approved scheme, I'm attempting to cash in on it!
I've even had one assessor (actually on the aforementioned Lusso) who just glanced at the car & asked me "well, where do I start? What times do I put down?"
Anyway, don't stand for it, they make enough money off us (& me in particular) they have no moral standpoint as far as I'm concerned to insist on differing excesses.
You've probably gathered - I have issues with these so called specialist policies!
Good luck, Al.
I've had several clients' cars in for varying insurance repairs - I'm not an insurance approved repairer, but, understandably, if I've rebuilt someone's car then they would rather I repaired it after whatever unfortunate incident.
I have been attempting to lobby many of the classic insurance providers for some years to set up specific restoration/specialist firms as contact points, but all to no avail - most don't even bother to reply!
Also in all honesty, the vast majority of large modern accident repair centres don't want to know about trying to repair a Lusso that's been rear-ended.
BUT, every single time I have carried out an insurance repair they have been the most obdurate & difficult companies to deal with. They automatically assume that as the repair is being done outside of their approved scheme, I'm attempting to cash in on it!
I've even had one assessor (actually on the aforementioned Lusso) who just glanced at the car & asked me "well, where do I start? What times do I put down?"
Anyway, don't stand for it, they make enough money off us (& me in particular) they have no moral standpoint as far as I'm concerned to insist on differing excesses.
You've probably gathered - I have issues with these so called specialist policies!
Good luck, Al.
Edited by alsaautomotive on Monday 14th April 22:48
Al, yes I agree, with the problem I have encountered with a simple screen replacememnt I fear for what may be the situation with accident repair! The windscreen company have not a clue where to start, well thats not quite fair, they are sending out a manager to have a look at the job, Ho Hum.
Well fair play the manager came out to have a look at the job, I had by then removed the lower section of the screen from the car but it was still set into the brass frame on three sides. The guy was less then enthusistic and questioned how he was supposed to remove the glass from the frame, he gave the glass a tug and hey presto,simple. The glass is now replaced and I'm pleased with the result.
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