advice pleeze

Author
Discussion

clarky5150

Original Poster:

423 posts

275 months

Monday 6th May 2002
quotequote all
I have just had my car collected from a very respected dealer (who shall remain nameless at this stage) after some body repair work. Although on first impressions (bad weather, hard rain) the job looked good, already a few thing had not been done to standard (the valet which had been promised to return the car to the condition it was in prior to the knock hadn't been done and the car broke down on route home due to a part being shoddily fitted) etc. After a few days home however problems have become apparent in both the paint finish and items not replaced correctly. In my opinion this has seriously affected the re-sale prospects of my once immaculate car. A release note had to be signed for the car at the time. The question is this. How do i now stand regarding my rights to demand rectification of the poor work? Any help much appreciated.

Nightmare

5,230 posts

291 months

Wednesday 15th May 2002
quotequote all
I think you should be okay. If you get a 3rd party expert to have a look at it and agree that it is indeed substandard work then you can get them to do it again.

The release note doesnt tie you too badly, as you cannot be expected to understand everything about repair work on motor vehicles.....

I think.....