RE: Interview: Robert Burt

RE: Interview: Robert Burt

Wednesday 14th April 2004

Interview: Robert Burt

Robert Konick talks to the owner of Princeton Lotus - one of the first US dealers to get the Elise


It can be said that the measure of a man is his dedication to the fulfillment of his dreams and passions.  With that in mind, Robert Burt stands tall among men.  Mr. Burt is the owner of one of the newest Lotus franchises in the United States and a long time vintage racing enthusiasts.

Born in Kent and growing up in London during the 50’s and 60’s, Robert, like many English boys of the time became passionate towards cars. It was a glorious time in Britain's automotive history, filled with tremendous marquees, rising to arguably the peak of their existence.  Jaguar’s XK series, MG’s A and B, Triumph’s TR’s, Aston’s DB4 5 and 6,  the list goes on and on, and each one further enforcing young Robert’s passion.

Apprenticeship

As a young man, Robert applied his love for the automobile to his studies and spent time as an apprentice in Rover’s engineering department.  His off work hours were spent working on his Austin Mini, attempting to extract every ounce of performance from the car.  In 1970, Robert moved to the United States and, with the financial backing of his father, in 1973 opened a repair shop in Trenton, New Jersey.  Within a few years the shop’s reputation for it’s care of european auto’s had made it among the most sought after in the region and lead to the acquisition of sales outlets for Saab, Alfa Romeo and Peugeot. 

For nearly a quarter century, the Princeton based dealerships under Robert’s direction have won repeated industry awards and honors including being New Jersey’s only official alternative fuel outlet for Honda.

Leisure and Pleasure

But there is more to life than just business.  Robert has spent much of his time outside of his work and family on vintage racing and the restoration of historic cars.  Among his current collection are several Lotus and Aston Martins, many with incredible racing history.  In a recent visit with Mr. Burt,  I was able to view and discuss a few of his historic racers at Steel Wings, an Aston Martin repair and restoration facility located in a suburb of Philadelphia Pennsylvania. 

Among the cars I was able to discuss with Mr. Burt were his beautifully restored Lotus 26R raced at Sebring in 1965 and a race prepped Elite which also saw action at Sebring.  One of the cars Robert is most proud of is a Lotus XI, chassis number 339 which raced in 1958 at Sebring and finished 3rd overall and 1st in class.  Currently, the car is being prepared for a race to take place later this year at Le Mans.


Elite

His love for Lotus race cars lead Mr. Burt to add Lotus to his family of dealerships in 1999 and since has become one of the leading sales and service representatives for the brand in the US. Unlike many dealerships which have been faced with selling perhaps 2 or 3 Esprits per year for the best part of the last decade,  Princeton Sport and Specialist Cars has committed more than a corner of the showroom and a part time mechanic to the marquee.  He has been hard at work to bolster his dealership for the impending U.S. launch of the Elise.  His service department now includes 5 fully trained and certified Lotus technicians.  His sales staff for the Lotus brand has doubled in just the few years that he has been selling the brand.

The Elise

When it comes to the Elise, Robert sees it as Lotus’ rebirth, not only in the U.S. but also as a brand.  The car brings the marquee back to the segment of the market that for so long it dominated.  Selling the cars, along with other manufacturers, only further enforces how special the brand is.  During our discussion, Mr. Burt outlined the difference between the typical Lotus driver and the other brands he represents. “Lotus drivers love automobiles and love to drive.  The experience is what is important.  There is more to a car than mere transportation.  These are not people going through a mid-life crisis”

He then continued to explain the importance of the Elise to the Lotus brand.

“The Elise, perhaps more than any car since the first Elan and Elite during the 60’s, embodies the soul of Lotus.  When Mazda introduced the Miata in the late 80’s, it was said to be the modern Lotus.  Although similar in many ways, the Miata lacked the spirit of the original Elan.”


Burt's Elan

We spoke regarding the Elise and how it will compete with the likes of the Boxster and Corvette in the U.S.  Robert doesn’t seem to think that the Elise will directly compete with any car currently offered here.  He continued to explain that, “The beauty of the new Elise is that the driver does not need high speeds to truly enjoy the experience.  There are no opportunities in this region of the country to run a car at high speed for a prolonged period of time.  The Elise is better suited to this market than much of it’s competition.”

The Motor

I asked him what he thought about the Toyota powerplant and whether it would help or hurt the brand.  He acknowledged that with the exception of the M100 Elan, which he made sure to add was a remarkable car, all the Lotus models offered here for the past 30 years have been powered by Lotus designed and built powerplants and that the switch to another manufacturer’s engine may concern some buyers.  “From a business sense”,  he continued,  “the use of the Toyota unit will enforce the reliability of the car as a whole and help to boost sales figures.  When it comes down to it, Lotus needs to sell cars.  Using the Toyota powerplant enables the Elise driver to go out and get back without fear of the car breaking down.”

This doesn’t mean that the Lotus faithful aren’t buying the cars.  Quite to the contrary.  One of his first 10 orders was placed by an individual who currently has 3 Elise which he uses for racing.  Others on the list have been Lotus owners for over 30 years.

That’s not to say that enthusiasts are the only ones buying the new Elise.  Besides attracting a much larger range of individuals than the outgoing Esprit, the Elise is also bringing in speculators to the dealership looking to make a quick dollar on the car.  Just as in England during the launch of the Series 1 car, evidently there are a number of individuals who have obtained positions on waiting lists at dealers in order to purchase and then flip the cars, taking advantage of the demand in the marketplace for this incredible automobile. 

It is important to remember that there are theoretically enough orders in place in the U.S. to lay claim to every Elise appropriated for the market until early 2005!  An early position holder stands to make a sizable profit from relinquishing his/her vehicle.

His waiting list has begun to close in on the triple digits, but he has insisted on not following some of the practices of other American dealers and tack on premiums on the Elise.  He has  resisted the pressure to bump people in line and engage in some of the poor business practices of other dealers who for the first time in recent memory see an opportunity to capitalize on the franchise.  “You need to respect the customers.  You need to see the whole picture and we are committed to being a part of the Lotus brand for the long term.”

As far as where to go from here, Mr. Burt sees at least a 3 car lineup with the Elise at the entry level, a mid range “Boxster-fighter” and a new Esprit type car topping out the range.  He went on to say how critical it is for Lotus to introduce the new mid-range car soon to take advantage of the momentum created by the Elise.

After the interview, I could not help but be impressed with the man and his passion.  He set out to fulfill a dream and not only has he achieved it, he has also managed to keep his dignity and honor in the process.  Indeed, if this is any indication of the caliber Lotus has chosen for it’s revitalized dealer network in the U.S., than Lotus is truly insured of a promising future.

Robert Konick

Link : www.princetonlotus.com

Author
Discussion

Lotusacbc

Original Poster:

2,591 posts

291 months

Wednesday 14th April 2004
quotequote all
Great write up! I appluad that man. This is a great time for Lotus. I cant wait to start seeing Elises in dealerships!

hatchback

21 posts

247 months

Thursday 15th April 2004
quotequote all
"Unlike many dealerships which have been faced with selling perhaps 2 or 3 Esprits per year for the best part of the last decade, Princeton Sport and Specialist Cars has committed more than a corner of the showroom and a part time mechanic to the marquee."

It sounds like the author didn't visit the showroom. The Princeton Sport and Specialist showroom is a Saab dealership with a single black 2003 Esprit off in a corner with a "do not touch" sign on its passenger side window, surrounded by Saab publicity materials. They have some Elise pamphlets near the sales desks, but the focus of the dealership is clearly Saab. I don't recall even seeing a single "Lotus" sign anywhere on the outside of the building.

wallabyguy

15 posts

291 months

Thursday 15th April 2004
quotequote all
Actually I did visit the dealership, and for that matter, on several occasions. The area you refer to is designated as Lotus only space and will, by the end of May, be updated to reflect the new product line. It is only prudent to discourage children who may be in the dealership with their parents buying a 9-3 from playing with a 90k+ Esprit. What you also didn't see was the service commitment that was put in place months ago to serve the Lotus community.

I don't work for the dealer. I had never met the owner prior to my interview. But even in the short time that I had with him and the other members of his staff, I can see a huge difference from some of the dealers in the US, who for now will remain nameless, which have not only made a point of making lotus a second class marque, but further have promoted unscrupulous business practices. Go back to PSSC, ask to talk with Mike (in sales) or Robert (Owner) and they'll gladly show you what they have and are doing.

BTW,

A sign does not a great dealer make

hatchback

21 posts

247 months

Saturday 17th April 2004
quotequote all
The gushing tone of your article is at odds with my recent visit to their dealership. I didn't see the doubled Lotus sales staff (unless that was the same as the doubled Saab sales staff) or the non-corner portion of floorspace committed to Lotus or the 5 Lotus technicians (unless they are also the Saab technicians). All I saw was a lone 2003 Esprit off in a neglected corner of a Saab dealership.

Granted, all that could change when the Elise arrives.

Did you order your Elise from PSSC? What's your position in their list?

PetrolTed

34,443 posts

310 months

Friday 7th May 2004
quotequote all
I think the message here is to wait and see. I'm told they're looking at opening a dedicated facility for Lotus.

Let's dispense with the negative vibes eh? Seems a shame to put a downer on someone trying to build up the Lotus side of things.