Touch-up paint; why is dealer so incompetent?

Touch-up paint; why is dealer so incompetent?

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G-wiz

Original Poster:

2,573 posts

33 months

Friday 8th September 2023
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A number of years ago, I ordered a kit of touch up paint and lacquer from BMW dealer, for 62 plate metallic blue 5 series. Think they used either number plate or VIN to get the correct paint.

Applying the paint revealed it to be black, not metallic blue. How can the stupid fk-sticks get that wrong?

Related question: what is best way to get a touch-up pen/ stick, with correct colour match?

Sebring440

2,307 posts

103 months

Friday 8th September 2023
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G-wiz said:
A number of years ago, I ordered a kit of touch up paint and lacquer from BMW dealer, for 62 plate metallic blue 5 series. Think they used either number plate or VIN to get the correct paint.

Applying the paint revealed it to be black, not metallic blue. How can the stupid fk-sticks get that wrong?

Related question: what is best way to get a touch-up pen/ stick, with correct colour match?
How have you survived all these years after bottling this up inside you? These stupid fk-sticks have been affecting you all these years and now it's erupted!

Please put all this behind you. Get the paint colour-code before ordering any more paint and relax....

Flumpo

4,024 posts

80 months

Friday 8th September 2023
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Sebring440 said:
G-wiz said:
A number of years ago, I ordered a kit of touch up paint and lacquer from BMW dealer, for 62 plate metallic blue 5 series. Think they used either number plate or VIN to get the correct paint.

Applying the paint revealed it to be black, not metallic blue. How can the stupid fk-sticks get that wrong?

Related question: what is best way to get a touch-up pen/ stick, with correct colour match?
How have you survived all these years after bottling this up inside you? These stupid fk-sticks have been affecting you all these years and now it's erupted!

Please put all this behind you. Get the paint colour-code before ordering any more paint and relax....
I would hate to be you when the op comes back in a few years to tell you to do one.

OP - paint code is usually on the sticker on the door frame with the tyre pressures. To be fair I don’t think I e ever had any touch up paint from anywhere that matches perfectly.

You could try someone like chip ex, I got some from them and they go on about 100% colour match guarantee. I got to the basket/cart stage and it said your paint doesn’t qualify for our 100% guarantee. To be fair to them, they were right, the colour didn’t match at all.

I wanted to try dr colour something or other and they seemed to have stopped trading in the uk at the time.

Whatever you end up getting, go into expecting the colour not to match at all, then you can only be pleasantly surprised with the results.

Edited by Flumpo on Friday 8th September 22:52

G-wiz

Original Poster:

2,573 posts

33 months

Friday 8th September 2023
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To clarify, ordered a few years ago; applied only recently.

Sebring440

2,307 posts

103 months

Friday 8th September 2023
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Flumpo said:
I would hate to be you when the op comes back in a few years to tell you to do one.
But, but.... my advice will still be valid, five or even ten years from now!


carinaman

22,049 posts

179 months

Friday 8th September 2023
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The touch up paint is probably passed its best before date by now anyway.

Bobupndown

2,146 posts

50 months

Saturday 9th September 2023
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Lada Rivas conveniently used to come with a little can of touch up paint in the boot when new. Not a bad match of colour too

donkmeister

9,224 posts

107 months

Saturday 9th September 2023
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Bobupndown said:
Lada Rivas conveniently used to come with a little can of touch up paint in the boot when new. Not a bad match of colour too
In the west you touch up the paint... in soviet Russia, paint touches up you.

No? getmecoat

Sure it wasn't a spray on disguise so no-one could see you were driving a Lada Riva?

66HFM

492 posts

32 months

Monday 11th September 2023
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I've used Chipex in the past and found the colour match quite good, although you do need to buy the full kit first time... they are always having a 10-15% discount code that helps...