Halo Accident Repair Centres - any experiences?

[Tony B2]

Does anyone have any experience of Halo Accident Repair Centres, as they seem to have a close relationship with insurers?

If yes - are they any good? Or just cheap?

Any examples of carbon fibre component repairs?

TIA

[PSRG]

They’re definitely far more tied in to insurers than they used to be. The one near me used to do non-insurance work, and I’d used them a couple of times. But we’re talking 10 years or so ago now. Not on anything exotic - an A4 cabriolet and a Merc estate. Couldn’t fault the service or quality of finish. But then they stoped doing non-insurance work, or at least weren’t interested in doing a non insurance job for me. At the same time they changed their slogan to “Meeting customers by accident. Providing solutions and choice by design”. Which was moderately funny

[BlackTank]

I had a minor scrape on my front passenger wing on the Mustang from someone trying to park next to me at a public carpark. No note, nothing and I ended up going through my insurance. They arranged the repair with Halo who picked the car up from my drive and returned it a few days later. The car is immaculate cosmetically and the repair is so good you can't tell which wing they worked on! The service was also good and very professional with no hassle.

The scrape and run was infuriating but the repair was painless and helped soothe my anger. This was a few years ago so someone may have a more recent experience.

[catfood12]

Well this is timely. Mrs CFXII just hit a deer in her 18 month old T-Roc. OSF bumper, headlight, wing damage, car finished in Indium Grey.
Despite wanting to take it to the local approved VW repairer, and paying the 'insurer non-approved repairer' excess, insurer (LV) has insisted it goes to the local Halo repairer. I'd never even heard of Halo.

The booking in process is very slick, all online, they ask what is most important to which I responded "A high quality repair with an exact paint match. Must be an invisible repair'. I'll report back in a week or so.

Edited by catfood12 on Thursday 29th September 17:30