Bridgestone - early cracking

Bridgestone - early cracking

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CivicDuties

Original Poster:

5,269 posts

33 months

Tuesday 18th June
quotequote all
Bit fed up. Bought 2 new Bridgestone tyres 2 years ago. Still plenty of tread on them, but there are cracks developing in the tread between every block. The supplier I bought from, despite offering a "lifetime warranty" against manufacturing defects, and despite admitting that the recommendation should be to change these tyres, is unwilling to offer any refund, full or partial for this apparently early failure of the tyres. Here's a picture:



What does the panel think? Do I have a case, or suck it up buttercup?

I've instructed the tyre centre to replace with Michelin Cross Climates. Never buying Bridgestone again.

The tyres are date stamped first half of 2022.

CivicDuties

Original Poster:

5,269 posts

33 months

Tuesday 18th June
quotequote all
Oh OK. I've got 3 year old Michelins on my other car which don't have a single crack or other sign of deterioration on them, which is why I was annoyed at these Bridgestone ones looking like they're falling apart at 2 years old. 5 years I can accept, but not 2 years.

I guess I just bend over and suck it up then, if you'll excuse the unpleasant imagery.

CivicDuties

Original Poster:

5,269 posts

33 months

Tuesday 18th June
quotequote all
bmwmike said:
I've found avon to be terrible for this. Kumho's showing no sign yet, on the same car.

My old car, michelin's ended up cracking and I got a partial refund from a popular online purveyor of very very very dark blue circles, on the basis that they should last 5 years, but mine were badly cracked at 3 years, so 40% refund iirc.
That's fair enough. I asked my retailer for some consideration rather than a full refund, but he's digging his heels in. Perhaps I should press them again when I go to collect the car, before I pay the bill.

CivicDuties

Original Poster:

5,269 posts

33 months

Tuesday 18th June
quotequote all
bmwmike said:
CivicDuties said:
That's fair enough. I asked my retailer for some consideration rather than a full refund, but he's digging his heels in. Perhaps I should press them again when I go to collect the car, before I pay the bill.
Updated my post above, just in case you don't see it. I still think it was reasonable of them. I put it as a credit toward new tyres.
Thanks, does sound like a fair result. Did you have to have the tyres sent to the manufacturer to get this?