Has anyone ever...
Discussion
It happens all the time, but not sure about TVR.
You must write to the dealer outlining your concerns and you have to give them a suitable period to fix the faults (about two weeks) at this stage tell them that if the faults are not fixed you will be rejecting the car.
If nothing happens then after the two weeks return the car tell them you are rejecting it. You are coverd by your satutory(spelling?) rights in this matter.
Also go and see your local Citizens Advice centre, they will be able to help further as there is a set legal process to follow, if you have no joy here then a solicitor specalising in this area or your local trading standards office.
IMHO the car should have been rejected by the dealer and returned to TVR before you ever got to see the faults, if there as bad as you say they are.
You must write to the dealer outlining your concerns and you have to give them a suitable period to fix the faults (about two weeks) at this stage tell them that if the faults are not fixed you will be rejecting the car.
If nothing happens then after the two weeks return the car tell them you are rejecting it. You are coverd by your satutory(spelling?) rights in this matter.
Also go and see your local Citizens Advice centre, they will be able to help further as there is a set legal process to follow, if you have no joy here then a solicitor specalising in this area or your local trading standards office.
IMHO the car should have been rejected by the dealer and returned to TVR before you ever got to see the faults, if there as bad as you say they are.
Quick google search finds... www.moneywise.co.uk/yourrightsapril.htm
"Of more immediate impact is a new EC directive which the UK has already implemented. Known snappily as the Directive on Certain Aspects of the Sale of Consumer Goods and Associated Guarantees, it came into effect at the end of last month and marks a watershed in consumer rights. Under what is now officially called the Sale and Supply of Goods to Consumers Regulations 2002, many of our domestic laws covering goods, services and unfair contract terms will be amended, not least the important Sale of Goods Act 1979.
Your rights under this existing act will remain, but there will be some additional and fundamental changes. In the past, the Sale of Goods Act dealt with money compensation only – so, if goods were faulty you couldn't legally force the shop to repair or replace them but, if you could prove your case, you were entitled to a full refund (by rejecting the goods, if you acted quickly enough) or the cost of repair. Now you can insist that the seller repairs or replaces the faulty goods, and you even have the right to force it to reduce the purchase price.
And while the burden used to fall to you to prove goods were faulty, now, for defects within the first six months from delivery, it falls to the seller. If you don't discover the fault until after six months then you've got the burden of proof."
Should apply to cars just like any other purchased goods.
Also see www.channel4.com/apps26/4car/jsp/main.jsp?lnk=220&storyid=1753
HTH
>> Edited by FunkyGibbon on Tuesday 2nd September 09:05
"Of more immediate impact is a new EC directive which the UK has already implemented. Known snappily as the Directive on Certain Aspects of the Sale of Consumer Goods and Associated Guarantees, it came into effect at the end of last month and marks a watershed in consumer rights. Under what is now officially called the Sale and Supply of Goods to Consumers Regulations 2002, many of our domestic laws covering goods, services and unfair contract terms will be amended, not least the important Sale of Goods Act 1979.
Your rights under this existing act will remain, but there will be some additional and fundamental changes. In the past, the Sale of Goods Act dealt with money compensation only – so, if goods were faulty you couldn't legally force the shop to repair or replace them but, if you could prove your case, you were entitled to a full refund (by rejecting the goods, if you acted quickly enough) or the cost of repair. Now you can insist that the seller repairs or replaces the faulty goods, and you even have the right to force it to reduce the purchase price.
And while the burden used to fall to you to prove goods were faulty, now, for defects within the first six months from delivery, it falls to the seller. If you don't discover the fault until after six months then you've got the burden of proof."
Should apply to cars just like any other purchased goods.
Also see www.channel4.com/apps26/4car/jsp/main.jsp?lnk=220&storyid=1753
HTH
>> Edited by FunkyGibbon on Tuesday 2nd September 09:05
I did it with an M3.
I took a different route. Asked for a refund, they declined. Asked for a new car, they declined so instead of dumping it on the forecourt we told them we were rejecting the vehicle and were going to sell it then sue them for the difference. We offered them the chance to buy it (which they did) then started legals for the five grand difference. They settled out of court after about 4 months.
At least if it all goes wrong you're only out a few grand.
Minimum risk, maximum return.
N.B. Tried the "dumping it on the forecourt" approach, with Fiat. Took 2 years and a cost them 24k (for a 7k car!!!) Could have gone the other way, too!
I took a different route. Asked for a refund, they declined. Asked for a new car, they declined so instead of dumping it on the forecourt we told them we were rejecting the vehicle and were going to sell it then sue them for the difference. We offered them the chance to buy it (which they did) then started legals for the five grand difference. They settled out of court after about 4 months.
At least if it all goes wrong you're only out a few grand.
Minimum risk, maximum return.
N.B. Tried the "dumping it on the forecourt" approach, with Fiat. Took 2 years and a cost them 24k (for a 7k car!!!) Could have gone the other way, too!
Chewbacca. Why the need to create so many topics regarding this issue?
If you're after genuine advice then you've received plenty of it in the other threads. I'm sure we don't need yet another.
If this is some attempt to discredit TVR then I suggest you stick to your legal guns as this sort of noise won't be doing you any favours.
If you're after genuine advice then you've received plenty of it in the other threads. I'm sure we don't need yet another.
If this is some attempt to discredit TVR then I suggest you stick to your legal guns as this sort of noise won't be doing you any favours.
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